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5 Reasons Healthcare Shouldn't Fear Patient Negativity on Social Media | Healthcare IT News

5 Reasons Healthcare Shouldn't Fear Patient Negativity on Social Media | Healthcare IT News | Health Care Social Media And Digital Health | Scoop.it
Marie Ennis-O'Connor's insight:

Participating in social media is bound to uncover some weaknesses in your organization. Maybe your admitting staff is consistently disrespectful to patients, or perhaps waiting times are abnormally high due to inefficient workflows. Patients seek this type of information so they can manage their expectations while healthcare organizations relish the opportunity to know what areas need improvement. Negativity can be interpreted as an unfiltered look into your facility and help to more effectively identify areas of improvement that need immediate solutions for the good of everyone.

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Geoffrey Cooling's curator insight, December 16, 2012 11:12 AM

I don't think the negativity is the most important issue, how you handle it is. 

Health Care Social Media And Digital Health
Monitoring The Pulse Of Health Care Social Media And Digital Health
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Beyond the Buzz: Healthcare Social Media | HealthWorks Collective

Beyond the Buzz: Healthcare Social Media | HealthWorks Collective | Health Care Social Media And Digital Health | Scoop.it
In my new column, "Beyond the Buzz," learn not only how to use social media in healthcare, but how to do it exceptionally well.
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How Healthcare Can Use Social Media Effectively And Compliantly

How Healthcare Can Use Social Media Effectively And Compliantly | Health Care Social Media And Digital Health | Scoop.it
Addressing compliance and legal risks within healthcare industry before using social media.
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Hospital Impact - Using social media for community engagement: A success story

Hospital Impact - Using social media for community engagement: A success story | Health Care Social Media And Digital Health | Scoop.it
what will it take for hospitals to be the best run organizations on the face of the planet?
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68% of patients prefer pharma companies to interact with them through digital channels

68% of patients prefer pharma companies to interact with them through digital channels | Health Care Social Media And Digital Health | Scoop.it

Via Andrew Spong
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Helen Adams's curator insight, January 23, 4:33 AM

Only 68%!

Tanya Kerr's curator insight, January 23, 6:10 PM
This is a survey of US patients but the trend still has relevance to other markets
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Study: Physician social networks may be more effective than medical journals

Study: Physician social networks may be more effective than medical journals | Health Care Social Media And Digital Health | Scoop.it
Researchers have found that social physician networks may be more influential than traditional medical journals.
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Which Pharma brands do Google+ well? - London Online Marketing Agency

Which Pharma brands do Google+ well? - London Online Marketing Agency | Health Care Social Media And Digital Health | Scoop.it
Ok, ok, so it’s a bit of a trick question. No Pharma brand shines on Google+. In fact, it’s extremely difficult to find any Pharma companies with active Google+ accounts at all. The tiny number that are active have minute followings, a few hundred people at most. Why are they not there? It’s probably unrealistic …
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10 Professional Health Care Social Media Tips | Carrington.edu

10 Professional Health Care Social Media Tips | Carrington.edu | Health Care Social Media And Digital Health | Scoop.it
Health care social media - What you need to know as a health care provider. A Social Media Guide for Physicians and Medical Practices.
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How much of the marketing budge should healthcare organizations spen on social media?

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Drug companies are struggling to find ways to legally engage with consumers on social media

Drug companies are struggling to find ways to legally engage with consumers on social media | Health Care Social Media And Digital Health | Scoop.it
Online comments from patients can draw unlawful responses from drug companies

Via COUCH. , Rémy TESTON
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Wearable Devices and Health Behavior Change

Wearable Devices and Health Behavior Change | Health Care Social Media And Digital Health | Scoop.it
Opinion from JAMA — Wearable Devices as Facilitators, Not Drivers, of Health Behavior Change
Marie Ennis-O'Connor's insight:

Although wearable devices have the potential to facilitate health behavior change, this change might not be driven by these devices alone. Instead, the successful use and potential health benefits related to these devices depend more on the design of the engagement strategies than on the features of their technology. Ultimately, it is the engagement strategies—the combinations of individual encouragement, social competition and collaboration, and effective feedback loops—that connect with human behavior.

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Pharma Gets Social: Eight years of Twitter for Pharma – From Birth to Adolescence

Pharma Gets Social: Eight years of Twitter for Pharma – From Birth to Adolescence | Health Care Social Media And Digital Health | Scoop.it
March 2014 marks Twitter’s 8th birthday; eight years since the social media channel’s founder Jack Dorsey sent his first tweet in 2006. At the time, few people would have imagined that this new sha...
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3 Reasons Why Average Consumers are NOT Using Wearable Health Devices - Regdy

3 Reasons Why Average Consumers are NOT Using Wearable Health Devices - Regdy | Health Care Social Media And Digital Health | Scoop.it
wearable health
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The 3 Social Media Approaches Most Impacting Healthcare

The 3 Social Media Approaches Most Impacting Healthcare | Health Care Social Media And Digital Health | Scoop.it
Which major social media approaches are most inspiring patient-doctor trust?
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Social Media And Its Impact on Medical Research

Social Media And Its Impact on Medical Research | Health Care Social Media And Digital Health | Scoop.it
A social media campaign may have little (if any) effect on article readership, a recent study reports.
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Six Anticipated Health IT Trends in 2015 | HIMSS15

Six Anticipated Health IT Trends in 2015 | HIMSS15 | Health Care Social Media And Digital Health | Scoop.it
A new year has begun and it’s time to start looking to the months ahead with speculation on what’s to come. Our Views From the Top speakers have offered their insights for the future of health IT based on their experience in the field.
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Tweets can better predict heart disease rates than income, smoking and diabetes, study finds

Tweets can better predict heart disease rates than income, smoking and diabetes, study finds | Health Care Social Media And Digital Health | Scoop.it
The more tweets associated with negative emotions there were in a county, the more people in that county died from coronary heart disease.
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A healthcare case study of ASCO, Novartis and Boehringer conversation…

Conversation archetypes A healthcare case study of ASCO, Novartis and Boehringer
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Top 5 Reasons Social Media Empowers Health Care Providers

Top 5 Reasons Social Media Empowers Health Care Providers | Health Care Social Media And Digital Health | Scoop.it
As the connection between healthcare and social media continues to tighten, here are five reasons healthcare professionals should use social media to remain successful.
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The Surprising Role That Social Media Can Play In Healthcare

The Surprising Role That Social Media Can Play In Healthcare | Health Care Social Media And Digital Health | Scoop.it
How can we leverage these new social platforms to forge unique opportunities that bring the right people, resources and strategies into a conversation that will create new and needed solutions?...
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10 rules for a healthcare social media policy l healthcare marketing

10 rules for a healthcare social media policy l healthcare marketing | Health Care Social Media And Digital Health | Scoop.it
A healthcare social media policy sets out what’s expected of staff and those who manage them. Social media can humanise a healthcare organisation, 10 rules.
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Hey Pharma! Time to Embrace Being Social

Hey Pharma! Time to Embrace Being Social | Health Care Social Media And Digital Health | Scoop.it
Facebook’s recent newsfeed algorithm change has presented an indirect wake-up call for pharma: it’s time to learn how to be social. It’s more imperative than ever to garner engagement on your posts, so adapt accordingly.
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Social Networking Sites

Social Networking Sites | Health Care Social Media And Digital Health | Scoop.it
Importance 
The use of social media by dermatology journals and professional and patient-centered dermatology organizations remains largely unknown and, to our knowledge, has yet to be fully evaluated.Objective 
To evaluate and quantify the extent of involvement of dermatology journals,...
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Poll: Most Americans Would Share Health Data For Research

Poll: Most Americans Would Share Health Data For Research | Health Care Social Media And Digital Health | Scoop.it
Americans, by and large, don't seem all that worried about what happens to the information in their medical records. A NPR-Truven Health Analytics
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Social media use for clinical trial recruitment | Lexology

Social media use for clinical trial recruitment | Lexology | Health Care Social Media And Digital Health | Scoop.it
Social media can be an effective and easy way to connect with friends and professional contacts. However, it can also serve as a tool for…
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Why we need standards-based interoperability in digital health

Why we need standards-based interoperability in digital health | Health Care Social Media And Digital Health | Scoop.it
Widely adopted, globally scoped interoperability standards have a proven track record of fueling market growth and driving innovation.
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Useful Ideas from the Mayo Clinic Social Media Residency

Useful Ideas from the Mayo Clinic Social Media Residency | Health Care Social Media And Digital Health | Scoop.it
Healthcare Success works to improve social media tactics in healthcare marketing. Mayo Clinic Social Media Residency is a continuing education experience.
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