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Social Media Focus
Topics and conversations addressing social media and its applications
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Napkin Labs turns Facebook ‘Likes’ into Customer Insight with New Brainstorm App

Napkin Labs turns Facebook ‘Likes’ into Customer Insight with New Brainstorm App | Social Media Focus | Scoop.it
Napkin Labs turns Facebook ‘Likes’ into Customer Insight with New Brainstorm App is a news post on crowdsourcing in consultingNapkin Labs has launched a new Facebook app to help brands get the most out of their fans by enabling them to crowdsource...
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Scooped by Kalani Kirk Hausman
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Can social media improve customer service? Vail Resorts discovers the answer one run at a time

Can social media improve customer service? Vail Resorts discovers the answer one run at a time | Social Media Focus | Scoop.it
When it comes to using technology to improve the travel experience, Vail Resorts is known as one of the most progressive resort companies in America.
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