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Social media culture
Appunti, approfondimenti e news dal mondo dei Social Media
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14 Customer Experience Lessons: How You Can Improve the Customer Experience and Help Yourself

14 Customer Experience Lessons: How You Can Improve the Customer Experience and Help Yourself | Social media culture | Scoop.it
What is the ‘anatomy’ of a great customer experience?
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10 Tactics to Create a Great Customer Experience

10 Tactics to Create a Great Customer Experience | Social media culture | Scoop.it
In today’s bottom-line focused business environment, there are 10 ecomonical actions companies can take to gain quick improvements in customer engagement.
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7 Ways to Create a Memorable Customer Experience With Social Media

7 Ways to Create a Memorable Customer Experience With Social Media | Social media culture | Scoop.it
Companies are often uneasy about social media because it gives consumers a public platform for complaints. But there can be huge benefits. Here's how you can dive in.
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