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Social media culture
Appunti, approfondimenti e news dal mondo dei Social Media
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How to Use Social Media For Better Customer Acquisition

How to Use Social Media For Better Customer Acquisition | Social media culture | Scoop.it
Turning web surfers into customers via social media isn't easy, but here are a few tips.
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How to Integrate Customer Service Into Social Media Marketing | ClickZ

How to Integrate Customer Service Into Social Media Marketing | ClickZ | Social media culture | Scoop.it
Twelve ways social media extends customer service.
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SME Owners – 10 ways to excel at customer service

SME Owners – 10 ways to excel at customer service | Social media culture | Scoop.it
Customer service is the day-to-day face of your brand. It’s all very well having a beautifully worded positioning statement on your website, a great logo and strapline but you have to back all of that up with excellent customer service delivery.
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9 Ways Top Brands Use Social Media for Better Customer Service

9 Ways Top Brands Use Social Media for Better Customer Service | Social media culture | Scoop.it
There's a lot to be learned from how the big brands handle their customers on social media channels. These 9 examples should be part of your customer service playbook.
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