Social Media Bites!
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Social Media Bites!
Bitesize news, tips and rumours about all things social from David Blundell
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How to Offer Great Customer Service With Social Media

How to Offer Great Customer Service With Social Media | Social Media Bites! | Scoop.it
Are your customers on social media? This article shows how to provide great customer service with social media.
David Blundell's insight:

Some really good ideas that you should think about. Love the last point about using customer feedback to improve product development . . .

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Gillian Haley's curator insight, April 17, 2015 12:34 PM

.... in customer experience

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How to Influence Purchasing Decisions On The Web [INFOGRAPHIC]

How to Influence Purchasing Decisions On The Web [INFOGRAPHIC] | Social Media Bites! | Scoop.it
This infographic breaks down the purchasing patterns of social consumers by industry. The data could help marketers optimize their budgets.
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Choosing Your Social Networks Carefully . . .

Choosing Your Social Networks Carefully  . . . | Social Media Bites! | Scoop.it

With the available amount of social networks available nowadays, it is difficult at times to choose the best ones for your business. This post gives you valuable tips on planning your social strategy . . .

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