Social Media Bites!
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Social Media Bites!
Bitesize news, tips and rumours about all things social from David Blundell
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5 Ways to Turn Social Customers Into Brand Ambassadors

5 Ways to Turn Social Customers Into Brand Ambassadors | Social Media Bites! | Scoop.it
Smart businesses will leverage their social channels to spread a positive brand reputation. Here are five ways to turn customers into brand ambassadors through customer service.
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David Blundell's comment, November 25, 2011 3:42 AM
@wayneb77 - pleasure - I particularly like the advice on response times.
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5 Examples of Great Social Media Policies in Action

5 Examples of Great Social Media Policies in Action | Social Media Bites! | Scoop.it

Five big brands in social media share their company policies - great tips packed with common sense . . .

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David Blundell's comment, November 15, 2011 1:06 AM
No problem Dena. I think thee's some really good common sense tips here . . .