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Social Media Bites!
Bitesize news, tips and rumours about all things social from David Blundell
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Forrester says Facebook is failing marketers. Here's why I disagree

Forrester says Facebook is failing marketers. Here's why I disagree | Social Media Bites! | Scoop.it
This week saw the release of a controversial report from Forrester, claiming that ‘Facebook is failing marketers’.
David Blundell's insight:

So is Facebook a weak advertising option or are we not using it as well as we could? An excellent, thought-provoking post from Econsultancy's Matt Owen . . .

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10 Ways to Make Customers Fall in Love with Your Business

10 Ways to Make Customers Fall in Love with Your Business | Social Media Bites! | Scoop.it
Nurturing relationships with your customers is a crucial part of growing a successful business. In this age of automation and innovation, caring for your customers has never been more important.
David Blundell's insight:

If you care about good customer service, make sure you read this . . .

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