Measuring the Net...
Follow
Find tag "KPI"
22.3K views | +6 today
Measuring the Networked Nonprofit
Best links and resources for improving practice and proving results.
Curated by Beth Kanter
Your new post is loading...
Your new post is loading...
Scooped by Beth Kanter
Scoop.it!

You Have KPIs, But Do You Have KPQs?

You Have KPIs, But Do You Have KPQs? | Measuring the Networked Nonprofit | Scoop.it
Many of us have a set of Key Performance Indicators (KPIs) to measure how we’re doing at our jobs. Number of calls made, meetings booked, contracts signed, tweets, retweets, replies, page views,
Beth Kanter's insight:

We talk and think about questions so much, sometimes I feel like we have entire discussions where we only ask questions. Good questions don’t just beget good answers but also good questions in turn. Questions should make you think. Questions can guide how you decide on the course of your company or product. Questions can help guide better performance.

more...
No comment yet.
Rescooped by Beth Kanter from Internet Marketing Strategy 2.0
Scoop.it!

Measure, Track and Optimize Social Media KPIs: 40 Dashboard Tools You Can Use

Measure, Track and Optimize Social Media KPIs: 40 Dashboard Tools You Can Use | Measuring the Networked Nonprofit | Scoop.it

Here's a great list of dashboard tools for tracking social media.  Remember the most thing before tool selection is to figure out your keyword searches and KPIs.

 

I have an entire wiki on listening and monitoring tools and adding this wonderful post found by Robin to it.
http://socialmedia-strategy.wikispaces.com/Listening 

http://socialmedia-strategy.wikispaces.com/Beth%27s+Big+List

 

 

 

Curated by Robin Good

If you are looking to track, monitor, manage and optimize different key social media-related perfomance indicators you probably some kind of dashboard where to do this work.

 

In this well-organized collection by Barry Hurd you can find anything from the very basic to the most sophisticared solutions at your disposal. 

Useful. 8/10

 

Find it all here: http://barryhurd.com/2011/11/10-social-media-dashboards-for-tracking-stuff/ 

 


Via Robin Good
more...
No comment yet.
Scooped by Beth Kanter
Scoop.it!

16 Twitter Metrics Every Community Manager Should Track

This deck is about how Simplify360 can make a community manager's life more easier by providing meaningful insights from the twitter activity. It will provide e
more...
No comment yet.
Scooped by Beth Kanter
Scoop.it!

How are you measuring the effectiveness of your social media marketing?

How are you measuring the effectiveness of your social media marketing? | Measuring the Networked Nonprofit | Scoop.it
offers some good basic definitions for analytic terms and list of curated links about KPIs
more...
No comment yet.