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Measuring the Networked Nonprofit
Best links and resources for improving practice and proving results.
Curated by Beth Kanter
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Home | Better Evaluation

Home | Better Evaluation | Measuring the Networked Nonprofit | Scoop.it
Beth Kanter's insight:

An international collaboration to improve evaluation practice and theory by sharing information about options (methods or tools) and approaches.

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What I learned about outcomes management from Robert Penna

What I learned about outcomes management from Robert Penna | Measuring the Networked Nonprofit | Scoop.it
Yesterday, along with a number of colleagues and friends from Community TechKnowledge, I had the privilege of attending a training by Robert Penna, the author of The Nonprofit Outcomes Toolbox. As ...
Beth Kanter's insight:

The way to go is prospective outcomes tracking, with real time updates allowing for course correction.  Purely retrospective outcomes assessment is not going to cut it.

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A Brief History: Aligning Budget to Outcomes & Impact

A Brief History: Aligning Budget to Outcomes & Impact | Measuring the Networked Nonprofit | Scoop.it
Nonprofits are at a turning point. The ability to track how we use resources and how we produce impact (not just outputs) for our missions has become accessible for most nonprofits.
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The “Medium Data” Alliance between Guidestar and the Foundation Center: Get Your Information Here!

The “Medium Data” Alliance between Guidestar and the Foundation Center: Get Your Information Here! | Measuring the Networked Nonprofit | Scoop.it
Last month, Guidestar and the Foundation Center announced plans for a strategic partnership—not a merger or acquisition.
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Norman Reiss's curator insight, October 25, 2013 6:18 AM

Good to see these 2 orgs collaborating

 

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Charity Watchdog Shakes Up Ratings To Focus On Results

Charity Watchdog Shakes Up Ratings To Focus On Results | Measuring the Networked Nonprofit | Scoop.it
But some nonprofits argue that outcomes can be hard to measure — especially in areas like the arts.
Beth Kanter's insight:

"How clearly do you identify the problem that you're trying to solve and how well do you have measures to know that you're on the road to solving that problem?" Berger says.

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Big Data Is Great, but Don’t Forget Intuition

Big Data Is Great, but Don’t Forget Intuition | Measuring the Networked Nonprofit | Scoop.it
It is easier than ever to measure and monitor people and machines, but the technology of Big Data is not without its shortcomings.
Beth Kanter's insight:

It’s encouraging that thoughtful data scientists like Ms. Perlich and Ms. Schutt recognize the limits and shortcomings of the Big Data technology that they are building. Listening to the data is important, they say, but so is experience and intuition. After all, what is intuition at its best but large amounts of data of all kinds filtered through a human brain rather than a math model?

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Beyond Transparency

Beyond Transparency | Measuring the Networked Nonprofit | Scoop.it
Beth Kanter's insight:
Open Data and the Future of Civic Innovation

The rise of open data in the public sector has sparked innovation, driven efficiency, and fueled economic development. And in the vein of high-profile federal initiatives like Data.gov and the White House’s Open Government Initiative, more and more local governments are making their foray into the field with Chief Data Officers, open data policies, and open data catalogs.

While still emerging, we are seeing evidence of the transformative potential of open data in shaping the future of our civic life. It’s at the local level that government most directly impacts the lives of residents—providing clean parks, fighting crime, or issuing permits to open a new business. This is where there is the biggest opportunity to use open data to reimagine the relationship between citizens and government.

Beyond Transparency is a cross-disciplinary survey of the open data landscape, in which practitioners share their own stories of what they’ve accomplished with open civic data. It seeks to move beyond the rhetoric of transparency for transparency’s sake and towards action and problem solving. Through these stories, we examine what is needed to build an ecosystem in which open data can become the raw materials to drive more effective decision-making and efficient service delivery, spur economic activity, and empower citizens to take an active role in improving their own communities. 

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The New War on Social Media Vanity Metrics - Online Fundraising, Advocacy, and Social Media -

The New War on Social Media Vanity Metrics - Online Fundraising, Advocacy, and Social Media - | Measuring the Networked Nonprofit | Scoop.it
If you manage social media for your organization, you probably face incredible pressure to show gr...
Beth Kanter's insight:

High level overview of outcomes based measurement for social media for nonprofits.    


The title says new war.  The idea that likes and follower counts are vanity metrics has been going on for years - but it is starting to get more mainstream attention.


The nonprofit and philanthropy community did a convening on measurement and social media about six months ago -  http://www.bethkanter.org/sm_re_notes/ generated some useful methods.

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4 Tools That Improve Your Social Media Analytics

4 Tools That Improve Your Social Media Analytics | Measuring the Networked Nonprofit | Scoop.it
Here are 4 easy-to-use social media analytics tools that deliver clear insights about your business’s social media activity.

Via Khaled El Ahmad
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Ali Anani's curator insight, October 15, 2013 9:27 PM

Nice summary of paid, but not expensive, tools

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Katie Delahaye Paine's Measurement Blog: A clear shift in attitudes about measuring social media

Katie Delahaye Paine's Measurement Blog: A clear shift in attitudes about measuring social media | Measuring the Networked Nonprofit | Scoop.it
When I was a reporter if you got two people to agree on something it was considered a trend. Based on three posts I read to day, I'm declaring a new trend: Organizations are beginning to understand that social media...
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New User Requested Feature: Who Retweeted That?

New User Requested Feature: Who Retweeted That? | Measuring the Networked Nonprofit | Scoop.it
Reweets are one of the best indicators that your social content is resonating. But how can you know who is sharing your content? Who retweeted what?
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A Science and an art: What makes for an effective interview? | Leopold Leadership 3.0

A Science and an art: What makes for an effective interview? | Leopold Leadership 3.0 | Measuring the Networked Nonprofit | Scoop.it
Beth Kanter's insight:

Surveys are an important measurement tool that we often forget about in the shadow of analytics.

 


Kathleen Galvin, a Professor of Anthropology and Senior Research Scientist at the Natural Resource Ecology Laboratory at Colorado State University and a Leopold Leadership Fellow, write about what makes for an effective interview. Kathleen works collaboratively with pastoralists, students, researchers, local governments, villages, and NGOs on climate adaptation in the drylands of east Africa and in northern Asia (Kenya and Mongolia in particular).


There are two different approaches


1 - Exploratory Research:  Open-ended, depth interview to learn about the topic.     These are semi-structured with a set of questions, but delivered in a conversational way.


2.  Survey Research:   Close-ended questions.





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Applied Data Science Open Online Course - iSchool - The School of Information Studies - Syracuse University

Applied Data Science Open Online Course - iSchool - The School of Information Studies - Syracuse University | Measuring the Networked Nonprofit | Scoop.it

As the world's data grow exponentially, organizations across all sectors, including government and not-for-profit, need to understand, manage and use big, complex data sets—known as big data, a term spreading through forward-thinking business dialogue and building job market demand. Data science is the answer to optimizing (or, for starters, simply dealing with) big data. However, the iSchool’s distinct perspective approaches data science with a view of the full data life cycle, going beyond what most discuss as data analytics. iSchool Offering Open Online Course In Applied Data Science Earlier this year, the iSchool successfully ran its first introductory-level MOOC—the popular term for free, massive, open, online courses. Its next offering, called Applied Data Science: An Introduction, introduces similar content in a new format: self-guided learning. Participants will be able to work their way through the course at their own pace without the constraints of deadlines. This course is free of charge and a select number of participants will be invited to try it on October 28. Successfully completed MOOC coursework results in a certificate of completion. For more information, please complete the form below: Questions? Contact iMOOC@syr.edu.


Via Karen du Toit
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Karen du Toit's curator insight, October 8, 2013 5:13 AM
A MOOC on Big Data management! Course starts on 28 October. Apply now!
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The Nonprofit Outcomes Toolbox | by Robert M. Penna, Ph.D.

The Nonprofit Outcomes Toolbox | by Robert M. Penna, Ph.D. | Measuring the Networked Nonprofit | Scoop.it
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How to use Facebook Insights to maximize marketing performance | SmartBlogs

How to use Facebook Insights to maximize marketing performance | SmartBlogs | Measuring the Networked Nonprofit | Scoop.it
Have you been overwhelmed by the metrics and comparison tools coming out of the new Facebook insights? Are you wondering which metrics really matter? Th
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How Do We Measure Nonprofit Effectiveness? | NTEN

How Do We Measure Nonprofit Effectiveness? | NTEN | Measuring the Networked Nonprofit | Scoop.it
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Generating opportunity maps with customer jobs to-be-done

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Outlines a method for soliciting your customers' jobs-to-be-done. These customer insights then become an opportunity map for targeting high impact innovation.


It isn't just about research and getting insights from social media, customer forums, or surveys - because these put you in a passive position.


Outcome Driven Innovation is from Tony Ulwick -- a method to to make customer satisfaction part of your employee's job.



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Columbia Data Science course, Fall 2012

Columbia Data Science course, Fall 2012 | Measuring the Networked Nonprofit | Scoop.it
I am blogging Rachel Schutt's Columbia Data Science course in the Fall of 2012. Week 1: What is data science? Week 2: RealDirect, linear regression, k-nearest neighbors Week 3: Naive Bayes, Laplace...
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Rachel Schutt

Beth Kanter's insight:

Introduction to Data Science is a class at Columbia University in the Department of Statistics. The course was designed and taught by Dr. Rachel Schutt in the Fall of 2012. The course is being team taught in the Fall of 2013 by Dr. Schutt and Dr. Kayur Patel.

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Measuring the Audience for Nonprofit Journalism

Measuring the Audience for Nonprofit Journalism | Measuring the Networked Nonprofit | Scoop.it
A recent roundtable, hosted by the Pew Research Center and the Knight Foundation, brought together key practitioners, funders and experts in the growing nonprofit news sector.
Beth Kanter's insight:

Regardless of the method of reaching audiences, participants shared the view that the digital nonprofit news sector has reached the point where it needs a clearly defined and widely accepted set of audience metrics. But the uncertainty over what those metrics are triggered one of the most animated segments of the conversation.

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Mari Smith - Which Facebook Metrics REALLY Matter? Check... | Facebook

Which Facebook Metrics REALLY Matter? Check out this thought-provoking article from Socialbakers.com:...
Beth Kanter's insight:

Mari Smith discusses FB engagement metrics.

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Mari Smith - NEW Facebook Page Insights went live for all... | Facebook

NEW Facebook Page Insights went live for all Page owners today! What do you think of them so far?

Here's a look at what's changed:

➤ PTAT (people...
Beth Kanter's insight:

Good overview of the new Facebook Insights

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Working Backwards: How to Avoid Making Measurement Unmanageable | Simply Measured

Working Backwards: How to Avoid Making Measurement Unmanageable  | Simply Measured | Measuring the Networked Nonprofit | Scoop.it
As new ways of measuring digital programs pop up every day, the data available to marketers can be absolutely overwhelming.
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The Death Of Social ROI — Companies Are Starting To Drop The Idea That They Can Track Social Media's Dollar Value

The Death Of Social ROI — Companies Are Starting To Drop The Idea That They Can Track Social Media's Dollar Value | Measuring the Networked Nonprofit | Scoop.it
The myths and realities behind ROI on social media.
Beth Kanter's insight:

Many brands are moving away from metrics that purport to measure ROI on social media. 


They've realized that social media isn't a transactional engine or sales machine, so they're dropping half-baked indicators that gauge secondary effects, such as financial return.

Instead, the new metrics evaluate social media strategies in terms of audience-building, brand awareness, and customer relations. 



Read more: http://www.businessinsider.com/the-myth-of-social-roi-2013-10#ixzz2hNyyI7Za

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Measuring the Immeausurable: GRIT in Education

Measuring the Immeausurable: GRIT in Education | Measuring the Networked Nonprofit | Scoop.it
Beth Kanter's insight:

The program GRIT acronym stands for guts, resilience, integrity, and tenacity -- the rubric quantifies it.

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