Curated by Beth Kanter
Report profiles six charities using performance measurement using basic steps of measurement - set goals, plan, benchmarks, collect data, anlayze, reflect, improve.
I like the measurement plan that says "What we don't measure and why" - that might be useful for all measurement plans.
The framing of the report:
Many people mistakenly judge charities based on admin costs or chief executives’ salaries, but what really matters is the change they create for the people they help: in other words, their impact. To demonstrate that your charity is really changing people’s lives, you need some way of assessing your work, or measuring your impact, to prove to supporters, funders and beneficiaries exactly what you are achieving.
But measurement remains a challenge for many charities, with pressure from commissioners and funders and resistance from frontline staff. If done well, impact measurement can be a benefit rather than a burden. In this report, we highlight six organisations at the forefront of charity impact measurement in the UK and the US. These ‘bright spots’ are committed to high quality impact measurement and have reaped the rewards of putting it into practice.