In Canada, Treasury Board president Tony Clement explained how popular opinion (via tweets and emails) inspired direct action from the national government:
" 'We decided to send a signal to the CRTC that if they came after the government of Canada with the status quo [and not change the decision] … we would just veto it. So I was enabled by the Prime Minister’s office to get that out on Twitter first.'
"[Clement] claimed the tweet created a controversy because he went 'direct to the people' and not through mainstream media. 'We were trying to break new ground,' Clement said."
(Published Feb. 17, 2012.)