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by Christopher Radler After having been rather illiterate in the field of Social Media and the huge potential it offers, and only being able to receive a first glimpse through an online course cond...
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In this video, Jon discusses how Twitter helped him to get to the heart of Greece's issues and, as a result, how his opinion of social media as a valuable newsgathering tool changed
The need to mitigate online reputational damage at speed sees some brands building their own in-house response teams.
This is the aerial video Exxon does not want people to see of the Arkansas tar sands oil spill. Tens of thousands of gallons of oil have flooded some of the ...
The new Facebook threaded replies can make your social media crisis communications & management even more challenging. Find out what NOT to do in a crisis.
This infographic is an interesting visual on 3 high-profile brands who have experienced social media crises. Details how they handled each crisis & the cause & effect of their actions
With attacks on the Twitter accounts of Burger King, Jeep and others, the site's relatively lax security is a concern.
carnival cruises' reaction on social media to its triumph crisis has been strong, but with its ship finally coming in, will it be enough?
Several of the #ZoneA restaurants that were hit hard by Hurricane Sandy have set up online fundraising campaigns to help with repair costs. Here's a guide to how you can...
Megastorm Sandy overtakes social media before even making landfall.
The Romney campaign has canceled campaign events, commercials, and fundraising appeals in states that will be impacted by Hurricane Sandy, and is instead using a campaign bus to help deliver supplies to those who will be impacted by what forecasters...
As hurricane Sandy gets nearer to U.S. mid-Atlantic coast, Google is helping those who may be affected prepare for it with a dedicated crisis map.
ISLAMABAD: Prime Minister, Justice (r) Mir Hazar Khan Khoso has decided to place the National Crises Management Cell (NCMC), presently working under the Ministry of Interior, at the disposal of Election Commission of Pakistan (ECP).
Social Media Crisis Communications: Preparing for, Preventing, and Surviving a Public Relations #Fail is now available!
The recent battle of claims and data between Elon Musk/Tesla and the New York Times showcases a unique crisis communications situation. What's the best way to
eGovernment thoughts and speculations from an Australian perspective
Crisis communications practitioners don’t have a choice: they must integrate social networks into their planning or risk having their response to any
New Jersey's Office of Emergency Management is monitoring the storm and calling on residents to be prepared.
I usually don't mix politics and social media, but this needs to be shared. @barackobama not the change we need. twitter.com/TheDsjaaay/sta…— Danielle Jarrell (@TheDsjaaay) February 15, 2013
I usually don't mix politics and social media, but this needs to be shared. @barackobama not the change we need. twitter.com/TheDsjaaay/sta…
A new project is using the popular photo-sharing app Instagram to shed light on one of the more shadowy aspects of modern warfare.
Five examples of companies, from American Apparel to Habitat, who have jumped on Twitter hashtags during national disasters or uproars in order to try to promote themselves.