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Social Intelligence
Social Intelligence is all about understanding and combining Social Media (Networking) and Business Intelligence. This combination of knowledge means that Businessess are truly understanding what the consumer thinks about their Brand and being able to compare brands with others.
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Social Intelligence, the link between ... part II

Social Intelligence, the link between ... part II | Social Intelligence | Scoop.it

Last week I wrote about the Social media channels and how they are a hudge part of the customers buying behaviour of today.

There are three steps to take in how you can engadge with your customer and finaly analyse these results to get a 360view.

 

Step 1: LISTEN to the audience. Get to know them!

 

MONITOR CONVERSATIONS

Firstly, gathering social media intelligence requires
listening to what your customers are saying. Think beyond Facebook and Twitter,
and consider popular forums, blogs and even location-based network sites, like
Foursquare and Yelp. Also, consider monitoring conversations that relate to
your key competitors, as these conversations can be leveraged to see how your
company compares to them.

 

Next week I will tell you more about the next steps. Keep reading!

www.social-intelligence.nl

 

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Social Intelligence is a fact! We launched today at MicroStrategy World 2012 in Amsterdam.

Social Intelligence is a fact! We launched today at MicroStrategy World 2012 in Amsterdam. | Social Intelligence | Scoop.it

Social Media meets Business intelligence; Social Intelligence

Listen - Learn - Act

“This is not just social media marketing, Social Intelligence is using what is essentially a distributed communications platform and networked database that is accessible via a wide range of devices to deliver more business value, greater customer satisfaction and involvement.”

http://www.social-intelligence.nl

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Installeren van #MicroStrategy 9 NL handleiding

Installeren van #MicroStrategy 9 NL handleiding | Social Intelligence | Scoop.it

In deze handleiding wordt uitgelegd hoe een installatie van het MicroStrategy 9 business intelligence platform gedaan wordt.

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Social Intelligence Introduction

Imagine if you can combine ALL your Social Media Metrics with your CRM to create a 360view of your customer? Look and see... Social Intelligence! LISTEN - LE...
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App Store - Usher by MicroStrategy

App Store - Usher by MicroStrategy | Social Intelligence | Scoop.it
Read reviews, get customer ratings, see screenshots and learn more about Usher by MicroStrategy on the App Store.
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