Fast-changing markets demand rapid development of new products and processes. Thousands of tools and methods are available to help innovators discover what users want and how to deliver on their expectations. The challenge is to figure out which ones to use when.
Luma Institute has created a framework to help you choose the best tool for each step of the innovation process, based on the people you’re designing for and the complexity of the systems in which you operate. Luma distilled the portfolio down to 36 of the most effective tools for innovation—the majority of them in common use—organized in three categories: looking, understanding, andmaking. Each category contains three subcategories, and each subcategory contains four innovation tools. This hierarchical model makes it much easier to identify the tools you need and then put them to use.
Via Russ Merz, Ph.D.