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Because Digital Customer Experience Management through Storytelling

Because Digital Customer Experience Management through Storytelling | social customer experience | Scoop.it
Storytelling is utilized by organizations while designing a customer experience journey for their target audience online, across different digital channels.
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Rescooped by Joseph Ruiz from Pharma Biotech Industry Review (Krishan Maggon)
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Mission Critical: How Translation-Focused Disease Foundations May Save Medical Research

Mission Critical: How Translation-Focused Disease Foundations May Save Medical Research | social customer experience | Scoop.it
Successfully translating scientific discoveries requires a primal sense of urgency, which some disease foundations seem to have, and many big pharmas appear to need.
Via Krishan Maggon
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Rescooped by Joseph Ruiz from Pharma Biotech Industry Review (Krishan Maggon)
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Intarcia on the Verge of a Revolutionary Diabetes Drug

Intarcia on the Verge of a Revolutionary Diabetes Drug | social customer experience | Scoop.it
​Intarcia Therapeutics, a Boston-based drug maker worth a whopping $5.5 billion, announced on Friday top-line results for its Phase 3 cardiovascular safety study of its type 2 diabetes treatment.Read more about Intarcia on the Verge of a Revolutionary Diabetes DrugComments
Via Krishan Maggon
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Snapchat for Business: A Guide for Marketers : Social Media Examiner

Snapchat for Business: A Guide for Marketers : Social Media Examiner | social customer experience | Scoop.it
Have you heard of Snapchat? Discover how to use Snapchat's features to connect with your customers.
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Google Analytics 360 Suite: What You Need to Know

Google Analytics 360 Suite: What You Need to Know | social customer experience | Scoop.it
This post looks at what’s new in 360, the details of the DMP, and how Kissmetrics compares to Google Analytics 360.
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Nearly 80 percent of social media time now spent on mobile devices

Nearly 80 percent of social media time now spent on mobile devices | social customer experience | Scoop.it
Facebook dominates all other networks in engagement, while Snapchat skews much younger than the other social sites.
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Rescooped by Joseph Ruiz from Talent Management; Engagement
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Let Creativity Reign When Appreciating Employees 

Let Creativity Reign When Appreciating Employees  | social customer experience | Scoop.it
Everyone likes to feel appreciated at work. In fact, studies have shown that employees are motivated to work harder when their boss shows appreciation for their

Via Anne Leong
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Ivon Prefontaine's curator insight, March 16, 12:54 PM
People who feel engaged in their work and find their voice in it are creative.
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Our 10 favourite digital marketing stats from the past week

Our 10 favourite digital marketing stats from the past week | social customer experience | Scoop.it
Aristotle Onassis once said, ‘It is during our darkest moments that we must focus to see the weekly Econsultancy digital marketing stats round-up.’
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Top 10 digital marketing stats of the week

Top 10 digital marketing stats of the week | social customer experience | Scoop.it
Stats on a Thursday? Have you lost it, Simpson? Do you need a lie down and a hot Lemsip? Should we contact your next of kin and tell them to prepare for the worst?
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100 Inbound Marketing Statistics Every Marketer Needs to Know

100 Inbound Marketing Statistics Every Marketer Needs to Know | social customer experience | Scoop.it
The future of marketing is inbound. And it's really no surprise; any marketing strategy that provides relevant, useful information to people when they want it
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A Sensible Social Media Checklist for Businesses [Infographic]

A Sensible Social Media Checklist for Businesses [Infographic] | social customer experience | Scoop.it
Social Media - Overwhelmed by all you have to do on different social media platforms? Check out this handy-dandy checklist, packed with planning and content tips.
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Customer Experience Rankings: The 25 Best (and Worst) Brands

Customer Experience Rankings: The 25 Best (and Worst) Brands | social customer experience | Scoop.it
Brand Management - Consumers in the United States say supermarkets Publix and H-E-B are the businesses with the best customer experience, according to a recent report from the Temkin Ground.
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Rescooped by Joseph Ruiz from Content Marketing & Content Strategy
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10 Common Blog Writing Mistakes [Infographic]

10 Common Blog Writing Mistakes [Infographic] | social customer experience | Scoop.it
What makes a top-notch content marketing campaign is a mix of phenomenal strategies, out-of-the box ideas and thoughtful execution. What shapes breakthroughs is creativity. What brings results is con…

Via Stefano Principato
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11 Analytics Tools to Supercharge Your Small Business Social Media Marketing

11 Analytics Tools to Supercharge Your Small Business Social Media Marketing | social customer experience | Scoop.it

When it comes to social media and online marketing, small business has huge disadvantage compared to big corporation. Small business does not have the resource

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Rescooped by Joseph Ruiz from Talent Management; Engagement
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5 Ways to Build Positive Culture in the Workplace

5 Ways to Build Positive Culture in the Workplace | social customer experience | Scoop.it
A positive culture in the workplace makes a real difference. It not only determines a person’s well-being but their success as well. In fact, 

Via Anne Leong
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Rescooped by Joseph Ruiz from Talent Management; Engagement
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Leading the way: How a healthy workplace starts from the top

Leading the way: How a healthy workplace starts from the top | social customer experience | Scoop.it
Business news, business advice and information for Australian SMEs

Via Anne Leong
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Three ways to use LinkedIn to support your content marketing strategy

Three ways to use LinkedIn to support your content marketing strategy | social customer experience | Scoop.it
For many B2B marketers, creating and distributing content is a challenging and time-consuming process.
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7 Smart Small Business Strategies to Get Noticed on Social Media

7 Smart Small Business Strategies to Get Noticed on Social Media | social customer experience | Scoop.it
Marketing your small business on social media? Failing to gain results? 7 strategies to help you stand out and get noticed on social media.
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Rescooped by Joseph Ruiz from Talent Management; Engagement
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3 Reasons Why "Employee Engagement" Isn't Enough

Your employees aren't afraid to jump ship if you can't give them a meaningful reason to stay on board.

Via Anne Leong
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How retail marketers can ensure they deliver the ‘right’ customer experience

How retail marketers can ensure they deliver the ‘right’ customer experience | social customer experience | Scoop.it
In the recent Econsultancy/Adobe Quarterly Digital Intelligence briefing, 25% of companies said they placed most emphasis on "making our experience as personalised and relevant as possible" in terms of improving the overall customer experience.
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50 Shortcuts to Create Visual Content for Social Media

50 Shortcuts to Create Visual Content for Social Media | social customer experience | Scoop.it
Are you stuck trying to create visual content for social media? Is it taking you hours to do it? Here's 50 ways to create visual content faster and easier.
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Successful B2B Marketers Know Customer Experience Is a Three-Legged Stool

Successful B2B Marketers Know Customer Experience Is a Three-Legged Stool | social customer experience | Scoop.it
Customer Relationships - To be successful in the B2B space, you need to understand how to bridge marketing and service to promote client retention and satisfaction. The key to that understanding i
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12 intriguing digital marketing stats from the past week

12 intriguing digital marketing stats from the past week | social customer experience | Scoop.it
It’s Mother’s Day on Sunday, when we celebrate and show our appreciation for the women who brought us kicking and screaming into this world.
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Nine delightful digital marketing stats from the past week

Nine delightful digital marketing stats from the past week | social customer experience | Scoop.it
It was International Women’s Day this week, so you probably think I’m going to take an inspiring quote from a woman and replace part of it with ‘the weekly Econsultancy digital marketing stats round-up’ because that’s basically the only joke I’ve...
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How to Perform a Detailed Analysis of Your Social Media Competitors : Social Media Examiner

How to Perform a Detailed Analysis of Your Social Media Competitors : Social Media Examiner | social customer experience | Scoop.it
Do you want better results from social media?Discover how to perform a detailed competitive analysis and improve your social strategy.
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33 Thought-Provoking B2B Social Media and Marketing Stats

33 Thought-Provoking B2B Social Media and Marketing Stats | social customer experience | Scoop.it

As noted in the 2016 B2B Marketing Trends report, B2B marketing strategies and practices are in.. https://t.co/8Kv67TdJph #socialmedia

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