Social Computing
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Social Business Study: Shifting out of First Gear

Social Business Study: Shifting out of First Gear | Social Computing | Scoop.it

Seventy percent of respondents to the 2012 global executive social business survey conducted by MIT Sloan Management Review and Deloitte believe social business is an opportunity to fundamentally change the way their organization works. Yet many companies face meaningful barriers to progress.

 

In this 2013 report, the authors delve into why some businesses are reaping value from social business, and what is holding others back. T


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The Learning Factor's curator insight, August 14, 2013 6:11 PM

How are some businesses reaping value from social business, and what is holding others back? Learn what executive respondents think in the results from the 2013 MIT Sloan Management Review and Deloitte Social Business Study.

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What Exactly Is 'Social CRM'? | CRM Switch

What Exactly Is 'Social CRM'? | CRM Switch | Social Computing | Scoop.it
An explanation of what social CRM is and examples of common business uses.
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IDC: IBM, Jive Lead Shifting Enterprise Social Software Market

IDC: IBM, Jive Lead Shifting Enterprise Social Software Market | Social Computing | Scoop.it
Leaving aside the astronomical market growth rate of vendors like IBM, Salesforce or Jive, the market for standalone enterprise social software (ESS) between now and 2017 will be characterized by the evolution of ESS applications into enterprise...
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