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Social Business Trends
Social Media is becoming business, and business is becoming social. This channel explores and shares the news and trends. Also follow at http://twitter.com/#!/SocialBizLab.
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Understanding Social Customer Relationship Management

Understanding Social Customer Relationship Management | Social Business Trends | Scoop.it
We aren’t talking about the tool. We’re talking about a commitment that most have already made. You manage relationships that you have with your (Understanding Social Customer Relationship Management http://ow.ly/3J1Kn #CRM #SocialMedia)
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Changing IT Mindsets From Deployment To Adoption (Collaborative Thinking)

Changing IT Mindsets From Deployment To Adoption (Collaborative Thinking) | Social Business Trends | Scoop.it
I’ve always found it interesting why the various tools we’ve previously thoughts as the “right answer” are continually replace by tools we believe to be “the next right answer”. We used to love e-mail back in the nineties – now...
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Social Media Policy - Whats and Whens Behind Your Guidelines | The Brainzooming Group | Strategy Consulting and Strategic Planning

Social Media Policy - Whats and Whens Behind Your Guidelines | The Brainzooming Group | Strategy Consulting and Strategic Planning | Social Business Trends | Scoop.it
social media policy? The mechanics behind creating a social media policy are an area where The Brainzooming Group, in collaboration with Nate Riggs, President
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Logic+Emotion: Your Social Media Followers Are Your Best Customers

Logic+Emotion: Your Social Media Followers Are Your Best Customers | Social Business Trends | Scoop.it
Customers who engage with you via social channels have dramatically higher Net Promoter Score according to new research from Eloqua.
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Tips on Enterprise 2.0 with Web 2.0 » Blog Archive » The Enterprise 2.0 Strategy of Gamification

Tips on Enterprise 2.0 with Web 2.0  » Blog Archive   » The Enterprise 2.0 Strategy of Gamification | Social Business Trends | Scoop.it
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Social Business Predictions 2011 - Being Peter Kim

Social Business Predictions 2011 - Being Peter Kim | Social Business Trends | Scoop.it
It's that time of year again. Lots of people can make predictions, but insight and experience help ensure that they're worth close consideration. This year I've reached out to some of the top minds I follow in social media to ask what they see in store for the market over the coming year. I've grouped them by theme. Enjoy! Leadership Social strategy will move into the C-suite, where it will become an important component of an organization's overall strategy. Rather...
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4 Social Media Marketing Predictions for 2011

4 Social Media Marketing Predictions for 2011 | Social Business Trends | Scoop.it
Social media marketing - fewer things are so lavishly spent on, yet so poorly measured. Here are a few predictions for 2011 on where the smart money and dumb money will go.
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Lotus Gears Up To Embrace The Web, Rebuild its Developer Story, pwn Social Business – James Governor's Monkchips

Lotus Gears Up To Embrace The Web, Rebuild its Developer Story, pwn Social Business – James Governor's Monkchips | Social Business Trends | Scoop.it
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Trends: 5 Engagement Factors For Gamification And The Enterprise « A Software Insider's Point of View

Trends: 5 Engagement Factors For Gamification And The Enterprise «  A Software Insider's Point of View | Social Business Trends | Scoop.it
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Call it Collaboration, Not Enterprise 2.0 or Social Business | trainingwreck

Call it Collaboration, Not Enterprise 2.0 or Social Business | trainingwreck | Social Business Trends | Scoop.it
Colin Powell once said: “Great leaders are almost always great simplifiers, who can cut through argument, debate and doubt, to offer a solution everybody can
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Social Media Usage Exploding Amongst Fortune 500 Companies

Social Media Usage Exploding Amongst Fortune 500 Companies | Social Business Trends | Scoop.it
Usage of social networks by the Inc. 500 has seen explosive growth in 2010 with 83% of the companies using at least one of the social media sites. Meanwhile, the adoption of blogs by these companies only grew by 5 percent in 2010, according to a benchmarking report of Nora Ganim Barnes, Ph.D., direc ...
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Social Media Marketing: 5 Lessons From Business Leaders Who Get It

Social Media Marketing: 5 Lessons From Business Leaders Who Get It | Social Business Trends | Scoop.it
These five business leaders outperformed their peers in both quantitative and qualitative tests of social influence. See what you can take away from their success.
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Trend: How Social Media Boutiques are Winning Deals Over Traditional Digital Agencies « Web Strategy by Jeremiah Owyang | Social Media, Web Marketing

Trend: How Social Media Boutiques are Winning Deals Over Traditional Digital Agencies   «  Web Strategy by Jeremiah Owyang | Social Media, Web Marketing | Social Business Trends | Scoop.it
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Is Twitter Finally About to Cash in on Advertising?: Tech News and Analysis «

Is Twitter Finally About to Cash in on Advertising?: Tech News and Analysis « | Social Business Trends | Scoop.it
Twitter could finally see its recent moves into advertising and other promotional tools start to pay off this year, according to new estimates from eMarketer. The consulting firm estimates the network's ad revenue could top $150 million, more than triple what it made last year.
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Twitter, Facebook dominate brand social media | brand-e

Twitter, Facebook dominate brand social media | brand-e | Social Business Trends | Scoop.it
40% of marketers surveyed for The Social Media & Online PR Report (Econsultancy/bigmouthmedia) have ‘experimented with social media but have not done much'
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Rise of the networked enterprise: Web 2.0 finds its payday - McKinsey Quarterly - Organization - Strategic Organization

Rise of the networked enterprise: Web 2.0 finds its payday - McKinsey Quarterly - Organization - Strategic Organization | Social Business Trends | Scoop.it
McKinsey’s new survey research finds that companies using the Web intensively gain greater market share and higher margins. A Organization article by McKinsey Quarterly.
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COMMS corner: Corporate narcissism: The single biggest mistake made on corporate blogs?

COMMS corner: Corporate narcissism: The single biggest mistake made on corporate blogs? | Social Business Trends | Scoop.it
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Customer Service Lesson: How to Apologize | The Social Customer

Customer Service Lesson: How to Apologize | The Social Customer | Social Business Trends | Scoop.it
Groupon CEO Andrew Mason Shows How a CEO and Company Take Responsibility for a Customer Service Snafu
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How Much Will Brands Spend on Social Media in 2011? - PRNewser

How Much Will Brands Spend on Social Media in 2011? - PRNewser | Social Business Trends | Scoop.it
How Much Will Brands Spend on Social Media in 2011?
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Global Travel goes trendy with social media, mobile phones in tow

Global Travel goes trendy with social media, mobile phones in tow | Social Business Trends | Scoop.it
Facebook, twitter, iPhone, smart phone, travel apps, mobile phones with GPS and in-built camera, and more are supposedly the new arms of today’s travelers around the world.
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Article - eMarketer

Article - eMarketer | Social Business Trends | Scoop.it
eMarketer helps companies understand the internet by publishing internet market research, statistics and objective analysis on internet marketing, internet advertising, online trends and online demographics.
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5 Myths of Collaboration

5 Myths of Collaboration | Social Business Trends | Scoop.it
Collaboration is turning into a bit of a buzz word these days. Organizations are now turning to collaboration to help solve their business problems. However, before they do that, organizations need to keep in mind these 5 myths of collaboration to make sure they don't steer themselves in the wrong direction.. Topic: Enterprise Collaboration
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Deloitte: Social Media Advertising Still “Modest” Compared to Television

Deloitte: Social Media Advertising Still “Modest” Compared to Television | Social Business Trends | Scoop.it
When is trillion of anything humble? According to Deloitte Canada’s 10th annual Technology Media and Telecommunications Prediction Report, a trillion advertisements – the number users will see on social networks in 2011– is relatively modest. They key word is “relatively”.



According ...
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5 New Paradigms for a Socially Engaged Company

5 New Paradigms for a Socially Engaged Company | Social Business Trends | Scoop.it
Business teams that are engaged at all levels have proven to be more effective. Here's a look at 5 factors that influence company culture and how to refresh them.
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