Armstrong, CEO of the tech giant, told employees on Thursday that the company would be cutting their 401(k) plans—and blamed the cuts on the unrelated cost of treating two workers’ “distressed babies” who needed intensive care after birth.
Corporate & Business Strategy Planning / Execution in the Post Industrial, Digital Economy. Want to know more? Visit me on LinkedIn: www.linkedin.com/in/karlwabst/
Curated by Karl Wabst
People make strategy much harder than it needs to be. For some, the problem is that they focus too much on the tools: environmental scans, SWOT analyses, customer analyses, competitor analyses, financial modeling, and so on. Other people get into trouble because they think it’s all about the broad, conceptual, future-oriented, big picture stuff — […]
First, understand the questions and then read Playing to Win
In today's digital world, high expectations for a personalized experience present a new problem for brands: the personalization triangle, writes Jason Burby.
Business will suffer when a brand tries to pursue both a differentiation strategy and a cost leadership strategy at the same time.
Customer expectations and the types of customers that will be profitable depend upon the brand image and marketing. If you try to serve all audiences someone, and maybe everyone will leave disappointed.
This is true whether or not the business is digital. Porter's generic strategies foretold of this conflict. https://www.mindtools.com/pages/article/newSTR_82.htm
Strategy is a set of choices. To win you must choose to do some things, and not to do others. The strategy process helps you but, does not ensure that you choose wisely. If you want to play for a long time, play to win. Do not be just another coffee shop.
The more you understand about how strategy works, the better off you will be. The same is true for your customers.
To develop a winning strategy, it is a good idea to answer the following five questions in order:
For a bit more:
Five Questions to Build a Strategy
The award-winning campaign vastly surpassed its goals, reaching 11.2 million Facebook users with a video view rate 315 percent higher than expected and a 1,673 percent higher engagement rate. Behold the power of personalized video advertising.
Personalized video is aiming to hit you straight in the heart and spread to your wallet. Customize the message to engage customer’s heart, heads and hands. It sounds so good you can’t wait to get started! What could go wrong?
Culture and its impact on the organization is increasingly on the radars of regulators and investors.
Limiting the role of internal audit to avoiding risk, without looking for opportunity is only allowing them to do half the job. Is the company culture in line with its strategy? If not, you are doomed to failure.
Corporate Culture and the Role of Boards
Climate Corporation aims to take the guesswork out of farming. The company offers a slate of "digital agriculture" tools that provide a real-time look at what's happening on the farm.
If you research terms like Industry 4.0, IoT, IIot the more you will learn about how technology is changing manufacturing. The industry, its production rates, processes and even employment outlook are not what many Americans think they know.
Factory managers claim that they have a hard time finding qualified employees, largely because Americans have an outdated image of what life and work are like in factories. Have you ever worked in a factory? Unless your experience is recent, life is different than the picture of manual, intensive physical labor your mind may recall.
Opinion: Think nothing is made in America? Output has doubled in three decades http://www.marketwatch.com/story/us-manufacturing-dead-output-has-doubled-in-three-decades-2016-03-28
The Paradox of Productivity | RealClearFuture http://sco.lt/5ZtiYT
The surprising truth about American manufacturing http://sco.lt/5UqGjR
7 Things to Know about the Internet of Things and Industry 4.0 : Modern Machine Shop http://sco.lt/4qlBpZ
If we believe manufacturing managers, we should start to think about other traditional work environments. Most Americans live in cities and have never been around a farm, much less worked on one.
Working on a farm is still pretty much like what we saw on Green Acres. Or. is it? Our exposure is limited to old movies and TV shows that depict backward, but good-hearted people. Technology is not as important as hard-won experience derived from grand pappy and Pa.
Technology companies tend to concentrate on large population centers. For technologists, life seems to stop at the city limits. It may look different, but technology has an important place on farms and in rural American life. The more we learn about different cultures, the more we learn about potential opportunities to make a buck while making people’s life better.
They may talk funny, but farmers are not the hillbillies your saw on TV as a kid. Learn more by exploring the links below.
Bridging the Gap Between New Technology and Traditional Ag Practices
Calving Book App Helping Ranchers
Harper Farms: Technology Meets Mentorship
Telemedicine: Future of Rural Healthcare?
Rural Education Depends on Broadband
Corn Maze Technology
Technology Helps Farmers Keep Up with Times
FARMERS BUSINESS NETWORK TAKES ON BIG AG
VIDEO: Special equipment helps disabled farmers stay active
Let's start off with putting a myth to bed that for your company to go through a digital transformation it does not need to become a new cloud based, elastic scaling never failing, high performance analytical powerhouse. Or the other one I hear a lot is let's Uberfy our company!
Making the business person’s work more effective. Making the customer’s life easier. These are the jobs of digital transformation. Yet, business people tune out when they hear the term digital transformation.
Talking about digital in technology terms is a sure way to turn off those who need it most.
Ironic or common sense? Influence 101: talk to people about what interest them. Listen to learn and stop trying to impress them with how smart you are.
If you want to sell your idea, sell yourself first and your solution second.
Linking employee and customer feedback for a transaction is a nice to have feature. It is only part of a good management system.
Listening at the transaction-level may provide the company with a false sense of security. When measurement focuses on the transaction-level, larger problems that generate customer dissatisfaction can go unresolved.
Customer experience, by definition, involves more than customer interaction with the customer service department. Customer experience includes perceptions about every touch point with your company. It also includes every potential interaction with your company. Stakeholders may be consumers, potential consumers, resellers, reviewers, etc.
Touch points may include marketing, advertising, pricing, billing, social media, salespeople, service center, etc. It may also include professional reviews and chance conversations with friends, family or coworkers. This list in not all inclusive.
1. A customer may call because they are confused about the assembly instructions. The customer says the instructions are a bit vague. The customer is already frustrated. Customer service resolves the issue. One happier customer! Good for you!
Fixing confusion in the customer service department does not prevent the initial frustration with your product. It may not fix issues that are causing frustration to many other customers. Some customers may never call customer service for help. They may return the product. This creates additional, avoidable costs instead of earning repeat business.
Unhappy customers may post unflattering reviews on social media. They may also tell others about their bad experience in face to face conversations. Word of mouth is harder to measure than social media. No one is there to hear it and no permanent record remains.
Fixing the assembly instructions would remove the frustration and avoid these negative experiences. Success would mean fewer calls to customer service. Customers appreciate not having to spend their time waiting in a queue to resolve a simple issue. That is better than a fistful of resolved tickets any day.
2. If a billing problem spurs a call to customer service, resolving every single billing issue does not necessarily capture a billing system error. A billing system error can drive multiple customer contacts. It may also diminish trust in the company over time. If the problem is systemic, each customer may have the same error multiple times.
Billing systems errors could even effect monthly or quarterly financial statements.
3. If there is something turning off potential customers, you are unlikely to hear about it at the call center. People rarely call customer service to say I did not choose your company because of confusing pricing, assemble instructions or a poor reputation.
In short, a company can have great issue resolution scores. If the measurement stops there, the same company can have a terrible reputation. It can be bleeding customer loyalty away and fail to see the benefits of repeat business. Worse, they may never see failure coming.
Visa has gone through tremendous change to meet consumers where they are — on their mobile devices. There’s more to this change than paying on mobile rather than plastic.
Visa discovered that in the digital age, silos impede innovation. Leave them behind. Customers do not think about doing business with department x, y or z.
They are trying to get something done and you are just a piece of that journey. Buying your product or service likely is not the high point of their day.
If you want to please your customer, learn to think like them. Do not stop there. Organize the company to work that way.
Customers have choices. They do not care about your self-imposed labyrinth of departments, policies and procedures.
Customers will leave and give their money to someone who understands a company is there to serve the customer.
The customer hires you to do something to help them on their journey. If you do not get it, you are gone.
Yes, you can always get more customers. New customers cost more to serve. It is more profitable for you to change the organization than to try to impose change on the customer.
The elements of value approach extends Maslow’s “hierarchy of needs. Measuring—and delivering—what consumers really want.
Customers have changed. You do not have to adapt. You have the option to do business how you always have. Wait for customers to come around to your way of thinking.
You can choose to only target older customers, who want to play by the old rules. Granted they have a limited lifetime and your market will likely shrink continually over time.
Why chase new customers and understand what they value? They will be back! Any minute now. Time passes. Minutes become years.
You might be okay for a while. Then again, this change is not limited to chronological age. Lots of older consumers love the new array of choices and will not miss the choice of doing business your way or the highway.
If you choose to stay on the old path, do not be surprised to find that customers have moved on to another company, another dream and have taken their cash with them.
Anyone who has raised a kid, or been a kid, has seen the journey up close. Just like teenagers, customers are exploring their new power in the market. The change may be more like when highways transformed how traffic flows across the country. Cars full of customers bypass once thriving small towns. They might reminisce about the old days, but they will not move back.
Younger customers do not see the new ways of doing business as bad. They do not see it as change. To them, this is how the marketplace has always been. They want a conversation. You need to speak in their language to get through to them. Unlike teenagers, you cannot ground them until they agree to do things your way.
To succeed with today’s self-interested customers, companies need to understand how to see the world from the customer’s point of view.
The elements of value approach give us a way to engage today’s customers. It can help business people bridge the gap between the individual journey we all take, from meeting basic survival needs to enlightenment, and understanding the company’s new journey.
There is a pyramid to climb. Are you ready to begin?
Adblock Plus issued an update to its software that it says circumvents Facebook's newly released ad-block remedy, signaling another round of cat and mouse.
At its core, this battle is about money. Facebook is concerned about advertisers leaving. If advertisers leave, they take the cash that the site relies on. Every other web site is facing the same issue.
Consumers are concerned about privacy, security and paying for the increasing bandwidth required by bloated graphics and tracking. They want control over their data, computers and time.
The advertising industry has a stake in this as well. There is significant resistance to change to who controls the online experience.
Even if Facebook wins, customers are free to leave or, if they stay, they will ignore the ads.
There are numerous studies that show on-screen advertising are largely ignored. If ads get ignored, ad revenues are not likely to rise.
Four of Five American Consumers Ignore Online Ads Most Frequently
Brands are using social media more than ever, and users are ignoring them more than ever
Advertisers are recognizing that their strategies need to change.
Why P&G Decided Facebook Ad Targeting Often Isn't Worth the Money
While customers ignore the ads, they are searching. They look for new ways to remove advertisements. They search for new sites. Facebook somehow believes that they are immune to competition. They are wrong.
Consumer trust and Facebook are not synonymous. Facebook's history of constantly changing user's preference settings, may not make the social network the best champion for user choice.
This is how it has always been done. Times change. Users have changed. Even if an ad does appear on screen, there is no guarantee that it will be seen, much less get clicks.
Social media amplifies the voice of the customer. Consumers found they have a voice through social media. They are not waiting around to be given permission to change their own web browsing experience.
The public is not stupid. Most recognize that web sites cannot remain free without some kind of support. An arms race with the ad blocker community is likely the wrong way to react to the voice of the customer.
The battle has just begun.
In the meantime, here are more Ad Blocking stories that you might enjoy.
IAB To Advertisers and Content Providers: 'We Messed Up' http://sco.lt/7kC5Y1
Fact: Mobile ads consume up to 50% of the data Mobile Subscribers pay for http://sco.lt/5i4xfN
IAB Explores Its Options to Fight Ad Blockers, Including Lawsuits http://sco.lt/7Ktwkz
Phone Carriers Asked to Block Ads From Consumers' Data Charges http://sco.lt/5i4xfN
Study: Pre-Roll Ads Dramatically Increasing Ad-Block Installs http://sco.lt/6AFanR
Ad Blockers and the Next Chapter of the Internet http://sco.lt/7Megrp
Ad Blockers and the End of the Interactive Age of Innocence http://sco.lt/78m8mH
Benchmark: Customer Insights Begin With Customer Data http://sco.lt/7SI76H
Carriers at the U.S. Postal Service are paying a price for the convenience of online retail: they're getting bitten by dogs.
There is an app for that. USPS is tracking your animal. Even the cuddly ones.
Teams use the tech to track fans around, encourage them to upgrade seating, and connect them with sponsors.
Track me out at the ball game. Single me out from the crowd. Offer me upgrades to pricey box seats. Make me pay now in case I never come back.
Tempt me to buy, buy, buy from the home team. If they don't make a profit, I'm to blame. Turn down one, two, three offers, they'll still target your cash at the old ball game.
A network switch made by the firm Metamoko allows a trade order to be placed in the time it takes a photon to travel about 90 feet.
Here is another technology wonder that gives those with more money an edge over Joe Day Trader. Today profits and mistakes happen at the speed of light.
Most businesses cannot afford to be the fastest, or the cheapest, so you had better figure out a way to differentiate yourself from your competitors.
What is your strategy? What makes you special?
You have seen it all before. Once the dream is attained, the movie ends. The screen fades to black. Everyone goes home. What happens next is left for the sequel.
The sequel begins as boredom has set in. Our hero realizes they want more. So, they find a new dream. Anticipation begins anew!
Our hero, any you, realize that what we thought was a final destination was merely a stepping stone. How exciting!
Will the main character, our customer, have a new partner in the sequel? Our hero has changed. Did their old partner keep up or has their relationship lost its luster?
Always be seducing. If you have arrived you’re already done, even though the hero’s story goes on. Anticipate new needs and desires or your customer will move on without you.
Divorced. That is the word that describes people who believe that satisfying their partner's current aspirations will result in permanent relationship bliss. Keep the love alive!
Otherwise you hear something like this. It’s not you. It’s me. We can still be friends! Here’s a ticket. You can watch the sequel! No, you won’t get paid.
Surgeons expect such procedures to double within five years.
Patients may think it is the sedative. As they drift into the twilight, they could swear they saw Google on some of the equipment in the OR.
The truth is more interesting. It is not the sedative. The change is the result of economics. New competitors are moving into the healthcare market. Google is only one of the new competitors.
As surgeon's needs and desires change the marketplace, we may see new competitors disrupt a narrow playing field.
The first patients to have this experience may not be in the US. The global marketplace will see a mix of new products and services being introduced and evolve into and out of operating rooms around the World.
That also means that the most experienced doctor, on the robot that may save your life in America, may be from a country many see as technically backward. We live in interesting times.
More about robots in surgery:
Study finds that robots are just as effective as human surgeons | http://sco.lt/7zPIxd
Friday night, ratings for the opening ceremony dropped 28 percent from the 2012 Summer Games in London, according to metered-marked overnight ratings.
Even more alarming for the network, the 17.2 overnight rating reflects the lowest opening ceremony ratings since the Barcelona Olympics in 1992.
The World has and is changing rapidly. Broadcast TV is ill-equipped to meet the needs, wants and demands of today's social customer.
Predictably, the network is defending its ad load and time delay decisions. Who came up with the idea of time-delayed live-streaming? Does no one at the network understand the term live-streaming?
The thing the network seems to have missed in their calculations is social media. Customers are talking to each other. They are talking about you.
If today’s customers do not like what you offer, they will take their money and go somewhere else. They will broadcast their opinions on Facebook, Twitter, etc. and take their friends along to a better place. Worse, they will laugh at you while they leave.
Where were Netflix or Hulu? There are myriad other entertainment services. Is the broadcast TV model the best we can do for customers?
Here's Why NBC Believes Viewers Are So Frustrated With Olympics Ads Binge-watching has changed the 'perception' of commercials
No,NBC, customers do not see the value of commercials to them.
By ‘packaging’ the Olympics, NBC insults viewers, and the athletes themselves
Prime-age men are dropping out of the labor force in rising numbers. A new White House study looks at the causes.
We are on the eve of disruption! Actually, it is more like the next morning. Men, what are you doing about this?
It is up to you to make America great again. Do not wait for some white knight to turn back the clock! The rest of the World springs ahead while the US falls behind!
Men, and the US Workforce, in general must adapt. Stale, old recruiting and training practices must change.
It is not uncommon for recruiters to hold onto MS Word versions of resumes for 20 years. Many applicant tracking systems were built in someone's garage.
Even if half of America got a college degree, it will take current recruiting practices 5 - 20 years before they even realized a change had occurred. We cannot afford "this is how we have always done it" anymore.
This is not a transition. It is closer to a transformation. Mindsets and change skills are not where they need to be if America is going to thrive.
More related stories:
Why Are There So Many White Young American Men Without College Degrees?
The Paradox of Productivity | RealClearFuture http://sco.lt/5ZtiYT
What are the trends in the educational level of the United States population?
Back to school statistics
Women Are Now More Likely to Have College Degree Than Men
US falls behind other nations in the global knowledge economy, says 46-country report
Average U.S. internet speeds are about 1,000 times faster now than dial-up.
Comparing US Internet speeds to dial-up is meaningless. The average internet speed in the US is still behind many of our competitors.
Compared to the rest of the World the US Internet is more sloth than bald eagle.
To remove the PR spin, you have to dig a bit deeper. For example, look at this list of The top 10 countries with the fastest internet http://www.techinsider.io/the-countries-with-the-fastest-internet-speed-2016-7.
Hint: the US does not even make the cut. Where in the World of Internet access speeds is the US?
The US is way behind much of the world when it comes to internet speeds
"The US, which is the largest economy in the world in terms of GDP, doesn't even crack the top 20 countries when it comes to average peak internet connection speed. It comes in 24th place, behind Taiwan, Macao, Russia, Thailand, and Japan, among other countries."
See how painfully slow 4G LTE is in the U.S. compared to the rest of the world
"... The No. 1 country in the world was Singapore, according to OpenSignal’s data. With an average LTE download speed of37Mbps, the island nation found itself a full 8Mbps ahead of No. 2ranking New Zealand (29Mbps). Hungary (28Mbps), Israel (28Mbps) and South Korea (27Mbps) rounded out the top five.
What about the United States? Well, you’ll have to thumb almost all the way down the list to No. 55, where America sits between Russia (10Mbps) and Argentina (9Mbps) with an average LTE download speed of 10Mbps."
More about why the US Internet is so slow.
Democrats, Republicans and the Internet
The Net at Risk
Who’s Widening America’s Digital Divide?
Marketing is tough enough on one screen, never mind across multiple devices with different behaviors on each. It seems impossible. Or is it?
How can we consume more media in one day than there are hours? People use multiple screens at the same time. We surf the web while killing time between commercials. So, we may be looking at different screens, consuming more media than there are hours in a day. How do you tie what people do on one device to what they do on other devices? Sorry, for that you have to wait until you are nine.
Or you can look here:
FTC Warns New Tech Uses Inaudible TV Tones to Track User Viewing
When it comes to digital disruption, large companies may pose a bigger threat to themselves than either new or long-standing competitors.
You need a strategy. If you don't know where you are and where you want to go, you will never arrive. The only thing that will be disrupted is your sleep.
Here are five basics for executing an "in-the-moment" CRM strategy, Curtis Thornhill writes.
Efficient CRM focuses on use of cool programs and technology to make the sale and reduce the cost. This is the primary goal of the technology and accounting crowd. Let's call this transactional thinking. That is old-school business. It is a cost leadership strategy. You sell to anyone willing to buy, luring them in with low prices and bare-bones service.
Effective CRM focuses on getting the currency of communications right. Here, currency refers to communicating your value to the target customer, at the right time, or in the moment. Let's call this differentiation.
Suppose that you are a business. You only offer potential customers products and services that competitors have.
In a digital economy, your customers can easily find the same things elsewhere. Your only weapons are speed or price. Limiting the value that you provide in this way is a slippery slope to competition hell. Why should they buy from you?
The game has changed. 21st Century consumers are self-empowered. They are radically changing B2C & B2B competition.
Share Opinions, Thoughts & Feelings by Word of Mouth & Social Media
Sales statistics are important to you. The people they represent expect you to provide value in their lives. Focus on the transactions, and you miss the customer’s journey. People would rather do business with people they perceive to be like them. They prefer to give their money to people in businesses who seem to understand that for them this is not just a sale.
Even worse, some customers decide where to buy based on creation of value in addition to the best price. They worry about silly causes like the environment. Let’s call them Millennials. Good thing you don’t want them, as customers!
For the first time ever, Amazon and Facebook are more valuable than Berkshire Hathaway, the storied company run by legendary investor Warren Buffett.
Upset by his fall to third place, Warren Buffet is rumored to request special treatment for his investments. Buffet thinks legislators should grant him a few years of tax-free transactions and other special treatment for his industries.
These small favors would restore his empire to its rightful place at number one.
How big has the tech industry become? Too big to fail?
Elizabeth Warren: Have tech companies become 'too big to fail'? http://sco.lt/5k19lZ
Are surgical robots worth their $2m price tag? A new study demonstrates that -- for prostate cancer patients -- final outcomes are the same, whether a human or a robot performs the operation.
Meet RALP. That is short for robot-assisted laparoscopic prostatectomy. This innovative surgical robot costs around $2Million. Why should you care? What RALP does may affect one in seven American men.
There has never been a better time to make factories smarter. Watch this video to learn more about Cisco's vision.
Displaced factory workers call for the return of manufacturing jobs. Politicians try to buy votes with promises to bring back the good old days, when America was great!
An image of bustling assembly lines churning out automobiles and the latest widgets bursts into the mind’s eye. How many American flags do you see waving in the background?
Before you get too caught up, ask yourself a few questions. Are workers prepared for the new factory? Are the old jobs still there? Would bringing back the old jobs actually hurt the US economy?
We have been told that nothing is made here anymore. It seems obvious. We do not see the huge factories blowing smoke out of towering chimneys anymore.
According to manufacturers, productivity soars even as fewer people are employed in this sector.
You may be surprised how much factories are changing. We need Americans with different skill sets. You may not need a college degree, but you will not get by without understanding technology.
For more about today’s manufacturing read: The Paradox of Productivity http://sco.lt/5ZtiYT.
Internships at an ad agency are not easy to come by—the process of getting selected for a spot on the team can be highly competitive. It can be especially hard for young people living outside of major cities like New York, Los Angeles or Chicago to take on an internship and live in a costly city for a few months.
The robots are here! The robots are here! Wait a minute. Don’t shoot! This one may be OK.
This one is not after your job. It is helping to bridge the gap between talent and geography. It will help someone from the outside experience life inside a big city ad agency.
Imagine the possibility of getting real work experience without the expense and culture shock of moving to a high-rent zone.
What do you think? Is this innovative or gimmicky?
There is a much more important reason, however, why people think manufacturing is in decline. Manufacturing employment is in decline. The actual output of goods is increasing, but fewer workers are required to make them. It's all captured in this graph
Do not fall for the hype.
US Manufacturing is not dead, dying or in danger of collapse. It is changing. Yes, employment numbers are down! What you probably have not been told is that US manufacturing output is way up.
Unskilled and single-skill laborers are being replaced by robots. They are more efficient and drive prices lower. Humans are not gone.
Better educated and trained humans are filling different jobs than in the past. In fact, manufacturers say they cannot fine enough people to work in their factories.
America is facing a new Industrial Revolution. Too many of us want to pick up a shovel instead of learning new skills.
The jobs they mourn were created by changes in the supply chain. More skilled humans replaced many workers who used to do the same tasks manually.
Step up and be an American innovator. Stop crying about how we need to bring back the past.
America is already great! Why are politicians not telling this story?
You still do not believe? Here are a few links to help you along.
The surprising truth about American manufacturing http://sco.lt/5UqGjR
VIDEO: How Industry 4.0 Will Change Manufacturing Forever > ENGINEERING.com http://sco.lt/9DMVUX
Donald Trump and the number of manufacturing jobs Pennsylvania has lost http://sco.lt/8MzBkP
Opinion: Think nothing is made in America? Output has doubled in three decades
The end of the American manufacturing renaissance, such as it was
Today is Manufacturing Day, so let’s recognize America’s world-class manufacturing sector and factory workers
Do you need a college degree? O.C. workforce ramps up high-tech factory job skills
Manufacturing’s next act | McKinsey & Company http://sco.lt/8bg9FR
This Is What the Fourth Industrial Revolution Looks Like http://sco.lt/6SBQvJ
7 Things to Know about the Internet of Things and Industry 4.0: Modern Machine Shop http://sco.lt/4qlBpZ
What is the fourth industrial revolution? http://sco.lt/6ToLwH
Industry 4.0: When humans and robots go hand in hand http://sco.lt/8RsgHR
Abu Dhabi 2015 - The Fourth Industrial Revolution http://sco.lt/5MimFl
How to Be More Agile, Competitive & Innovative in a Digital Era http://sco.lt/6dJUYL
Today’s Automation Anxiety Was Alive and Well in 1960 http://sco.lt/7JYz33
Corporate Strategy: How the CFO Can Capitalize on the Internet of Things http://sco.lt/8sqiED
Strategy, not Technology, Drives Digital Transformation http://sco.lt/7KFBmz
Gartner Reveals Top Predictions for IT Organizations and Users for 2016 and Beyond http://sco.lt/8EePBp
A lot of people who make over $350,000 are about to get replaced by software http://sco.lt/6TPcrh
The Robots Are Coming … to Take Your Job http://sco.lt/7YfLyD
A 19-year-old made a free robot lawyer that has appealed $3 million in parking tickets http://sco.lt/7FUX9V
Will Automation Threaten Security Jobs? http://sco.lt/5u2aIr
Digital America: A tale of the haves and have-mores | McKinsey & Company http://sco.lt/7TjaO9
Digital Darwinism Has Created a Market of Digital Narcissists http://sco.lt/6nYdKj
What to Do and Say After a Tough Reorganization http://sco.lt/96pyM5
In the Social Age, Don't Advertise, Engage http://sco.lt/6pbyQT
The Race Against Digital Darwinism: SIX STAGES OF DIGITAL TRANSFORMATION http://www2.prophet.com/sixstagesofdigitaltransformation
‘I had to wear Pampers’: The cruel reality the people who bring you cheap chicken allegedly endure https://www.washingtonpost.com/news/wonk/wp/2016/05/11/i-had-to-wear-pampers-many-poultry-industry-workers-allegedly-cant-even-take-bathroom-breaks/
A staggering number of people with factory jobs still need government help https://www.washingtonpost.com/news/wonk/wp/2016/05/10/the-staggering-number-of-people-with-good-factory-jobs-who-still-need-government-help/
In this Chinese factory, nine robots now do the work of 140 full-time staff http://sco.lt/6cMt4T
China Wants to Replace Millions of Workers with Robots http://sco.lt/8Ghrgv
How Political Candidates Know If You’re Neurotic http://sco.lt/5Z62Yz
After Your Job Is Gone http://sco.lt/52fiaH
What is Human Capital? http://sco.lt/5CPNOj