I spent a day walking around CES with Robert Scoble, who has the best eye for new technologies of anyone I have ever met.
Corporate and Business Strategy and Execution in the Post Industrial, Digital Economy. Want to know more? Visit me on LinkedIn: www.linkedin.com/in/karlwabst/
Curated by Karl Wabst
On the face of it, you would not think of Johnson Controls as a leading candidate to be an innovator in the world of the Internet of Things. Johnson Controls is a 125-year-old company based in Milwaukee that produces more than $40 billion in revenue per annum.
Innovative companies can be 125 years old.
You probably do not want to be "Bunny Wang." Brand yourself wisely.
IBM said it will provide an update on its projections in January, ditching a five-year plan to boost profit. The shares tumbled as much as 8.4 percent, dragging down the Dow Jones Industrial Average. Warren Buffett, IBM’s biggest shareholder, had as much as $1 billion of his investment wiped out.
It is time to update the IBM fight song. Who can forget classics like
Many today are unfamiliar with the IBM tradition of rally songs. Check out the clips here http://www-03.ibm.com/ibm/history/exhibits/music/music_clips.html.
It is probably too early to say IBM is on the verge of doom. The company has survived tumultuous times before.
Saying their trouble is all about technology is naive. IBM’s history is full of change, including massive farms of virtual servers that were similar to what we call cloud computing today.
Do not miss the changes in social structure, customer expectations, legal and staffing trends that play into IBM’s current valuation and future.
Cloud demand will ebb and flow. There are questions about how data is handled in different jurisdictions, who owns the data, who can use it for what and how far has government spying gone. There is a lot more going on in the cloud than the public knows.
Does the company have a vision? They have options. They have more intellectual capital and physical assets than many firms considered successful.
Will a leader emerge to take the company to a better place?
In the meantime, ask what effect the forces that killed IBM’s ambitious forecast have on your company.
IBM Is in Even Worse Shape Than It Seemed
The president pushes the U.S. to do more to halt the "infuriating" exposure of personal financial data to hackers
Finally, we have a public official willing to prod the payment industry forward! Do not celebrate prematurely.
The move is too little, very late but it draws attention to the problem. This is more than credit card issuers, Congress and the companies that accept card payments have been willing to do.
The trend has been to manage risk rather than to lead the US to a payment standard that has been in place in many countries for years.
Touting the adoption of pin and chip technology while allowing the magnetic strip to remain is foolish. Why, you ask?
Credit cards with both technologies are still vulnerable to old-style fraud. Worse, they provide consumers with a false sense of security.
Then, when fraud still occurs, consumers will fail to see the value in pushing forward with just pin and chip.
Let me say that again slowly. Pin and chip does nothing to reduce fraud as long as the traditional magnetic strip remains.
The delay in adopting pin and chip technology in the US is shameful. We lag behind yet claim we lead.
White House FACT SHEET: Safeguarding Consumers’ Financial Security
What You Need To Know About EMV Credit Cards
Retailers Object to EMV-Card Adoption — And Some May Not Switch
Target Breach Sends Chills: Is Any Merchant Safe, Even With EMV?
Credit, debit cards with chips remain vulnerable to fraud
Texas Health Presbyterian Hospital nurse Briana Aguirre, who cared for her friend and co-worker Nina Pham after she tested positive for...
Portrayal of nurses as the ones who breached protocol and allowed the spread of a deadly virus caused an unexpected reaction in Dallas.
This felt like a personal affront to those involved, and those who understand the risk to their professional reputation. One result is nurses breaking ranks with the hospital.
In a hyper-connected world, loss of employee trust can result in real damage to consumer trust and regulatory scrutiny. Loss of customers, profit and shareholders may follow.
How the hospital responds may decide its fate.
America’s mindset of invulnerability just changed. What does it mean for you?
Review your incident response plans. If you do not have policies, then write, communicate and test them.
Expect that the press may interview any employee. Expect employees, family members and friends to write blog posts.
The rules have changed.
Related Presentations and Resources
Grief And Organizational Change
Understanding the VUCA World with Bob Johansen and David Small https://www.youtube.com/watch?v=KJqCPFzq6kU
Adaptive Leadership for the VUCA World: A Tale of Two Managers
A Framework for Understanding VUCA
Six Ways Leaders Can Thrive in Ambiguity
Leading in a 'VUCA' world
It's a VUCA World presentation by Denise Caron
Companies must look beyond the technologies themselves to the competitive transformation taking place. This article, and a companion piece to be published soon in HBR, will deconstruct the smart, connected products revolution and explore its strategic and operational implications.
The real change is not about technology. Having more data is not very useful if people and organizations do not transform to make use of it.
Data is not knowledge or understanding. Going digital or being social takes more than money, hardware and software.
I have seen many companies fail because they allow people to behave the same old way. Equip your people to change. Expect them to change. Reinforce change.
Read John Kotter’s Leading Change. Next try Switch! It Starts With One is also a good read. There are many links in this article. Follow them.
The Internet of Things is not about the technology. Transformation is never about a single thing.
An online only HBO offering could inspire millions to finally cut the cable cord.
Will HBO trigger a major shift in how we watch and pay for TV?
You have the power to change the world--the world of those on your team. Try one of these power-packed, three-word phrases that great leaders use.
Use your words! Choose them wisely. They matter.
What do we know about global health governance, and what does this mean for containing Ebola?
History repeats itself. Once again, the only thing we have to fear is fear itself.
If Democrats, Republicans, Tea Partiers and Libertarians cannot stop arguing, we will all pay an unnecessary price.
Gridlock is not our ally. Stop campaigning long enough to govern.
Recognize that political doctrine, technology and mistrust can be weapons. The assailant may not be a foreign aggressor like ISIS or ISIL. Then again, it may.
The mistrust we have bred can be used against us. Just as in Africa, we may be our own worst enemies.
We have faced other conflicts, even disease outbreaks before. We had to come together. Put aside the party line and act like human beings with a common enemy.
This is not a drill. The World is watching America. Will we lead, follow or get out of the way and let someone else do what we refuse to do?
Ebola, Security, and Governance in West Africa: Why a Limited Problem Needs a Global Response
Nurses claim alarming lack of proper equipment and protocols to handle Ebola
L.A.: Where the rich don't vaccinate
Sanitizing crew turned away at Ebola patient's residence in Dallas
Electronic-Record Gap Allowed Ebola Patient to Leave Hospital
Digital firms like Google and Apple could be a threat to banks' important revenue stream from payments.
It is not about the payment. It is about making what a customer is trying to do easier.
First, many companies really do not have a strategy. They confuse their vision or their mission statement or their values with a strategy. Those are different things. Strategy involves explicit choices about...
Some salespeople will sell anything to anyone. That may be unfortunate. Why?
Yes, this may increase revenue in the short term. Over the long term however, this tactic may sabotage the company strategy.
Companies must answer what are our Winning Aspirations or our Ideal Future. Who are our customers?
Additional questions spring forth from there.
Whom we do not want for customers? Where should we compete? Where should we not compete? Who is our competition? How do you plan to beat the competition?
There are additional steps, but you have to listen to the podcast for a start.
For now, remember this.
“A desk is a dangerous place from which to view the world. I think that’s true, especially the sales world.”
Getting organizations to try something new can be tough. Past successes give them a feeling of power and a “we know best” attitude.
Do not take that personally. You are asking a business to take on additional risk. Understand your audience. Communicate what is in it for them. You are asking them to change.
A spreadsheet is not going to make them sit up and take notice. Make them feel it. See – Analyze – Change may look good on paper, but fails in the boardroom.
Companies will often do more of what they already do when faced with change.
You will hear many clichés. If it ain’t broke, don’t fix it! Hard to argue with success! We have always done it that way!
Be creative. Think of how to prove it. Learn about how to measure change. Look for small wins that lend credibility to your idea. Blind them with science!
Learn how to sell if you want to succeed at change leadership.
Thin skin makes for bad change agent.
You need to change too. Leaders bring others to new places. Sell it or they will not follow.
Many companies do not have a formal change process.
Mucking about with too many moving parts at once is a sure way to make things worse, rather than better. There is no way to prove a caused z, if you change d, e, f, and g at the same time.
When it all goes wrong, employees and management is left with scars and resistance to additional change. Worse, investors may lose faith in management’s ability to manage change.
Read a book on experiment design before launching a change project. After that, most of this article will be common sense.
The missteps in Dallas's handling of the first Ebola case diagnosed in the United States have revealed an uncomfortable reality: state and city plans for handling the deadly virus are based on generic recommendations for everything from measles to floods, to hurricanes and dirty bombs.
America continues its infamous lack of preparedness. Everyone knows it cannot happen here. Why prepare? It would cause a panic. It is easier to wait and sue whomever failed than to be prepared. It is cost efficient that way.
I fully expect something like this soon on late night TV everywhere.
Have you or your family been effected by Ebola? You may be entitled to a cash settlement! Call 1-800-Ambulance Chasers now!
The 2016 Presidential elections are sure to include similar stupidity. President Obama, he caused the Ebola epidemic! Vote the Tea Party candidate. He will continue your right to ignore world events and still sleep at night. They would not dare come here. We are exceptional!
Fade to black.
It has happened here. It will happen here. We are a superpower. Perhaps we should start acting like one.
“It’s not really about asking for a raise, but knowing and having faith that the system will give you the right raise,” Nadella told a confounded (and predominantly female) audience at the Grace Hopper Celebration of Women in Computing on Thursday.
The new Microsoft CEO may have alienated women in the technology sector.
Does this indicate a culture change? Will you trust in karma or lean in?
Would his attitude stop you from applying at Microsoft? What would you advise your sister, wife or female friends about working there?
The answer to India’s open defecation problem, sanitation experts say, is not only to build more toilets but to change people’s attitudes towards using them.
Culture change happens one person at a time. It does not occur through analysis and production of the most efficient or effective solution.
The See - Analyze - Change model appeals to engineers and executives.
To get people to change, appeal to their feelings. We have always done it this way. Why does it matter to me?
This is the See - Feel - Change model.
Online privacy issues continue to make headlines. Are search and online privacy mutually exclusive? Learn the pros and cons of protecting your Internet privacy.
Privacy is just code for I am doing something to be ashamed of. Right? What is the big deal?
When executives and technologists use terms like big data and predictive analytics they tend to think about efficient new systems extracting more gold from the mine.
To move from data to knowledge and increasing revenue and customer value they have to learn to bring people along too. To make use of new capabilities you need to change, upgrade and anticipate people’s skills.
Do not wait until next quarter or next year. Human capital takes longer to change than technology.
How are you preparing your people to be effective tomorrow and onward? Are they prepared for the changes you expect?
Do your people have the capability to deal with those changes you do not expect? You can outsource, but that brings many unexpected changes that your trusted partners will not tell you about ahead of time.
Employees, consultants and contractors, you need a new strategy too. How are you preparing for the changes you expect and those you have not thought of yet?
College degrees are for suckers! How do you plan to compete with people in other countries who have degrees and will work for less than you will?
The old models have changed, and the new ones continue to evolve. If all you plan to do is to implement big data and predictive analytics systems, remember your competitors will do the same. Competitive advantage does not come from technology.
What will you do that is different from every other company in your market? Will you be able to execute the changes fast enough to get the necessary return on investment? If you do not have the people and processes to leverage the technology, what do you have?
Think now or forever hold your peace. Tomorrow will be yesterday faster than you think.
Ideally, the House of Representatives ought to reflect America’s diversity by including individuals from a wide variety of social and economic backgrounds. The House, in particular, is supposed to be “the people’s chamber,” whereas the Senate was designed as an elite institution.
Waste management companies refusing to haul waste citing federal guidelines requiring special packaging for Ebola waste
Being able to handle an epidemic involves much more than having a treatment. We have the best facilities but immature governance.
Ebola is only one threat. If the US fails to learn now, who will pay the price later?
Sprint said Friday that it would cut an unspecified number of management and nonmanagement jobs this month to reduce costs.
Oh well, my service is going to get worse - again.
Sometimes my phone swears I am roaming internationally. The problem is that I am in the dog park a mile away from my house in LA at the time.
Ironically, there is a Sprint tower on the same property. The upside, I have 5 bars. The downside, sometimes I cannot receive a call since Sprint thinks I am out of the country.
Soon I will just tie string between 2 cans. Perhaps that can be Sprint's new tagline. “The TwoCan network.”
Verizon says they deliver 5 bars throughout my area. Verizon customers deny all knowledge.
Selling social business collaboration tools by quoting industry results, can cause decision makers to jump for the buy button. While it shows what the leaders in social business collaboration can achieve, just implementing collaboration tools without a strategy to combine ...
Software is not magic. Investments in social business take planning. Why would you want to be a social organization? What is your strategy? Do not fall for sales hype!