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TED Talks Four-star general Stanley McChrystal shares what he learned about leadership over his decades in the military. How can you build a sense of shared purpose among people of many ages and skill sets?
This is an excellent video with relevant lessons about the importance of listening and continuing to learn before, during and after attaining a leadership role.
You never know when changing events may require you to work in a whole new world. The lessons apply to the business world as well as the military.
Much of McCrystal's comments reflect lessons on (change) leadership from the US Army War College - Strategic Leadership Primer - that introduced the acronym VUCA.
Leading change brought about by new technologies, new roles, generational shifts, geopolitical issues and how people go through and adapt to change is becoming relevant to leaders everywhere.
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We're living in a period of unprecedented uncertainty and volatility and he trendy acronym for this environment is ‘VUCA’ - volatile, uncertain, complex and ambiguous. And it's not just the economic unpredictability that is so challenging, but the rate of change.
Good suggestions for Leaders dealing with faster rates of organizational and personal change.
The health of an organization is based on the ability to align around a clear vision, strategy, and culture; to execute with excellence; and to renew the organization’s focus over time by responding to market trends. Health also has a hard edge...
What's your favorite recipe? Are you Leader Driven, Market Focused, Executive Edge, Talent and Knowledge Core, or none of the above?
Had the Hare avoided hubris (and his famous nap while racing the tortoise), he would have handily trounced the tortoise, and moved on to signing autographs and giving press interviews. Pride did not just goeth before the fall; it actually caused the fall.
The workplace, marketplace and our personal lives change more quickly than ever. Being the Hare is more dangerous now than ever. Avoid the attitude and win the race.
Fewer IT pros are being thrown into leadership roles and challenged to just figure things out. That's a huge problem.
I learned a lot by getting thrown into the deep end. I was willing to lead.
Those experiences led to my involvement with Terrorism, Military Attacks, Weather Events, and a Stock Market Crash. It wasn’t all disasters. I merged business and IT by bringing products to market, worked with Start-ups, on JV, M&A, and Outsourcing. I worked across the US, in the EU and Asia.
If the calls I get from recruiters are any indication, finding new opportunities has become a word matching exercise rather than a search for potential leaders.
Companies now seem to look only for people who already held a certain title or have 50 years’ experience with some obscure technology. This is how you find Managers, not Leaders.
Thank goodness this wasn’t always the case. The question I have is how do we turn this battleship around?
Spend just five minutes with Jill Rowley and you will know that her tenure at Oracle Corp. was doomed from the start. Gleefully extroverted, Rowley likes to speak - no, shout - her inner monologue even when she knows better.
Oracle asked her to teach its sales reps how to use their social media accounts to sell its products. They made it her full time job.
Oracle may have been thinking evolution while Ms. Rowley was thinking transformation. The end goal may have been the same but the speeds the parties thought in conflicted.
This was a massive change initiative. The problems were predictable and preventable.
What went wrong? Here are some resources to help the change leaders out there.
Avoid 8 common leadership errors in organizational change efforts.
Leading Change: Why Transformation Efforts Fail
10 Common Leadership and Management Mistakes - Avoiding Universal Pitfalls.
Advertising Age interview with Jill Rowley:
Oracle Puts Its Employees' Personal Social Media Accounts to Work - Software Giant Giving Social B2B Selling a Real Shot
While the digital age has changed the rules of marketing, a panel of experts at the recent Wharton Marketing Conference suggests that the most effective outreach, even for international brands, centers on personal connections rather than random tweets or texts.
Just knowing a lot about someone doesn’t mean you have a relationship. You want to make it personal.
Collecting massive amounts of data just to target a sale can make customers feel like you're rummaging through their trash bins.
Blurting out random facts is not the best path to your intended’s heart. That’s creepy!
People want to feel wooed. We all have suitors appealing to our head and wallets every day.
First you have to build trust. Trust means I will go out of my way to do business with you, not just for a deal.
Companies pursuing flat management structures and more accountability for employees are deciding to do without a traditional human-resources department, finding other ways to manage hiring, firing and benefits.
Managers and employees are being left to figure it out for themselves. In a perfect world there will be no pesky employees to drain the bottom line.
We won’t reach our potential as leaders by looking only at what is visible. We need to see what’s underneath to understand how remarkable leaders lead—and that begins with mind-sets.
How we think influences our behaviors and ability to change ourselves and to lead others.
What’s wrong with using a foreign word in a song? Well, nothing unless it’s Japanese, which still upsets some officials who haven’t gotten over the nation’s colonization by Japan. That ended almost 70 years ago.
For anyone who thinks that culture has a short memory. Be aware if you plan to do business outside of your own culture.
When delivering a presentation before an audience, our words aren't the only thing people pay attention to. Consider this advice for making better eye...
It’s not personal, it’s just business. And the fact that so many didn’t see this coming isn’t really Facebook’s fault – when it’s free, you are the product. And for a very long time, all of us were quite happy enjoying the “free” aspect of Facebook, without ever thinking about what that really meant.
Good points. Social isn't about technology. It's a business asset. Hire social media and IT experts who have business experience. Integrate IT and the business. Pay for business classes if you must. Cross-train IT in Marketing. Find ways to produce and measure value past just having a presence on social media.
Managers need to develop simplification as a core leadership capability and a critical component of the business strategy. Hopefully these steps will help you get started.
Spring is a great time to clean out the corporate clutter.
Great article here on de-cluttering work processes and improving productivity.
This article deals with the following dilemma: once we agreed on complexity being a problem, how to find the time and inner resources to solve this problem?
Managers need to develop simplification as a core leadership capability and a critical component of the business strategy.
Hopefully this article give some steps to help you to get started.
Anyone who pulls the organization in new directions must look inward as well as outward. A McKinsey Quarterly article.
Focus on business outcomes and miss the adaptation necessary for people to achieve those goals. Focus on classroom training and miss the awareness and desire that drives people to put what they learn to use. 2 reasons most change initiatives fail.
Decision-making is no longer exclusive to executives at the top. Here are five ways to instill leadership across your organization.
Command and Control are out; Collaboration and Teamwork are in. That means that corporate and personal accountability are required. How would you put this in place at your business?
WIIFM – Companies must communicate what’s in it for the employee. Rewards must be tangible and matter to the person.
After many decades of being a business owner and salesman, I have never, ever changed my Golden Rule of Selling: Know Your Customer. The company isn’t your customer. There’s a person in that company who makes decisions about how the company is going to spend money, and who will get their business. That’s your customer.
Customer profiling and social business are not new. I began using the Mackey 66 to profile customers on Wall Street. I worked in corporate finance and wanted to improve DSO (Receipt of Cash).
To give you some perspective, the Black Monday Stock Market Crash was news. Networking and Lotus Notes were new. I combined them with behavioral and social psychology.
The result was that I became a better credit professional. I got a crash course in organizational change, privacy, security and audit at the same time. Today this is standard business practice.
We are all in Sales and Marketing. The technology changes but it's not about the technology. It's what you do with it.
My strategy is simple. Make your company someone your customer wants to do business with - especially during the hard times.
Getting rid of managers may seem like just another tech trend, but much of the skepticism around going “bossless” or flat is due to misleading terminology.
Will your company copy Zappos' example in organizational culture transformation?
No Managers Required: How Zappos Ditched The Old Corporate Structure For Something New
More and more executives are acknowledging the strategic value of IT to their businesses beyond merely cutting costs. But as they focus on and invest in the function’s ability to enable productivity, business efficiency, and product and service innovation, respondents are also homing in on the shortcomings many IT organizations suffer. Among the most substantial challenges are demonstrating effective leadership and finding, developing, and retaining IT talent.
I have worked on both Business and IT. My clients are large firms around the world.
You've got a big problem when IT and business are still thought of as separate.
Businesses should be using both technology, and all of their people, to engage customers. Anything less is a cultural disconnect.
There are risks being overlooked. Worse, there are likely a lot of missed opportunities.
The Board ought to get involved. Shareholders should not be forced to accept the risk of IT without realizing increased benefits.
IT under pressure: McKinsey Global Survey results
Microsoft wants to make sure you remember the famous image of the blue sky and rolling pasture that graced so many computer screens for so long.
Looking back on this shot is like looking back on the history of Microsoft.
MS transformed this picture into an iconic background for its now defunct XP OS.
Ironically, the picture was captured on analogue film.
Wide open green pasture and blue sky. This was Microsoft’s view of the World back then. Bliss!
Today, there would be a little green robot, and maybe a penguin lurking.
Both are staring at a tablet and cell phone while a desktop PC sits waiting.
Now we wonder, "Can MS transform themselves for the 21st Century."
A New Jersey federal judge on Monday refused to shut down the Federal Trade Commission’s closely watched data security suit against Wyndham Worldwide Corp., rejecting the hotel chain’s argument that the regulator had overstepped its statutory authority in bringing the action.
Section 5 of the FTC Act isn't about data security. The FTC has used this regulation to allege that inadequate data security/privacy is a deceptive business practice. It contradicts promises made in corporate policies that the company will protect customer's data with "good," "adequate," or "reasonable" security measures.
For more legal background about FTC privacy and data security enforcement, please see this article from Profs. Daniel Solove and Woodrow Hartzog. The article was published in Aug 2013. The final published version can be downloaded for free here:
"There are a lot of people going through various stages of denial" about how easily terrorists could disrupt the power grid, he said. "If I could write a tool that does this, you can be sure a nation state or someone with more resources could."
Americans take infrastructure services for granted. Imagine the psychological and physical effects on your family and neighbors if the power grid was hacked (already happened).
Who and What could you trust if our electricity went on or off seemingly at random?
If this all seems too abstract, check out this Twilight Zone episode -
"The Monsters Are Due on Maple Street." The aliens are a metaphor. The Cold War plot may be dated, but fear and paranoia are timeless.
Sniper attack on Silicon Valley power grid spurs security crusade by ex-regulator
Cybersecurity for Smart Grid Systems
NISTIR 7628 Guidelines for Smart Grid Cyber Security
Mozilla, the organization behind the FireFox web browser, said co-founder Brendan Eich has stepped down as chief executive after less than two weeks in the role because of mounting pressure from his support of California's anti-gay marriage ballot measure.
VUCA strikes again.
Is Cap'n Crunch staring at your kid in the grocery store? In a study of 65 cereals in 10 different grocery stores, Cornell University Food and Brand Lab researchers found that cereals marketed to kids are
Silly rabbit, Psychology and Marketing are a perfect combination!
For several decades, the U.S. Supreme Court only lightly touched on patent law issues. This hands-off approach allowed the Court of Appeals for the Federal Circuit to develop its particular patent
The Supremes have trouble with using email. I am left wondering if a body with a technology culture stuck in the 1960s can settle more disputes than it creates. Perhaps they will bring a new solution to the problem of patent trolls.
Is There a Solution to the Software Patent Crisis?
Elena Kagan: Supreme Court hasn't "gotten to" email
'It Was Kind Of Hilarious': Kagan Says Supreme Court Justices Played Video Games For Research
Applicant tracking systems are no longer a luxury, they’re an integral part of agency success. Learn more about how your firm can benefit and move faster with a leading ATS.
ATS' are a double-edged sword. Recruiters may harvest large numbers of resumes, but not refresh their databases. This creates a misconception of effective resource acquisition.
Some resumes in ATS' may be over 10 years old. Some are versions of candidate resumes that were highly customized for a particular job opening. Some are bought from resume brokers. The result is a candidate pool that is not current or lacks depth.
Collecting resumes is secondary to developing a relationship with candidates that you chose to represent your brand on job interviews. Yes, numbers matter. However, without relationships and current resumes, you look like a body shop.
The FTC reached settlements with movie ticket seller Fandango and credit-monitoring service Credit Karma over mobile applications that failed to live up to promises that they would secure the personal information of customers.
Are a few bad merchants killing the mobile business golden goose? The real issue is trust. All the security money can buy doesn’t amount to much if customers don’t trust you.