Social Business
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Deloitte – Five Questions on Social Business and Risk

A discussion in compliance and risk around social business.
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Are Social Businesses Really More Innovative? - @dennis_pearce

Are Social Businesses Really More Innovative? - @dennis_pearce | Social Business | Scoop.it
A strong enterprise social network can improve innovation in an organization, according to anecdotes and self-reported survey data. But how can we measure more accurately? Interesting model for social business development.
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It's not all about marketing anymore: 3 paths to social business success

It's not all about marketing anymore: 3 paths to social business success | Social Business | Scoop.it
Social business has replaced the hyper focus on social marketing, but few departmental managers and business leaders are equipped with the understanding and tools to make the best use of it.
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The End of DIY Community Management and the Rise of the Community Executive

The discipline of community management is growing up. The conversations have shifted away from how to execute on day-to-day community challenges to deeper strategy discussions and models for scaling.
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How social business grew up | @dhinchcliffe

How social business grew up | @dhinchcliffe | Social Business | Scoop.it
The management concepts that have evolved as social media has transformed global communication are now resulting in meaningful changes in the enterprise. We're spending a lot more time actually dealing with the results of pervasive social media. This typically involves raising awareness, educating leadership, trying to figure out what department should be in charge of social business, rethinking business processes in a much more fragmented yet connected operating environment, acquiring budget as social business operations grow, measuring results, and so on.
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8 Steps to Develop a Social Business Strategy by @pammktgnut

8 Steps to Develop a Social Business Strategy by @pammktgnut | Social Business | Scoop.it
The steps you need to take to develop a robust social business strategy that achieves meaningful business results.
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Ten top issues in adopting enterprise social computing: @dhinchcliffe

Ten top issues in adopting enterprise social computing: @dhinchcliffe | Social Business | Scoop.it
Even though corporations are seeing a link between social and revenue, there are still obstacles organizations need to surmount.
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5 Undeniable Benefits Of Social Media That Businesses Are Not Maximizing

5 Undeniable Benefits Of Social Media That Businesses Are Not Maximizing | Social Business | Scoop.it
Clearly social media is important. But unless you know why social media is important, then you will fail to maximize its potential as an effective sales tool.
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Enterprise Knowledge Goes Retail: @aaronjuliuskim

Enterprise Knowledge Goes Retail: @aaronjuliuskim | Social Business | Scoop.it
Outside our workplace, we became accustomed to easy access to information. Yet the same is not true of the workplace... yet.
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Social Business For Real Work 1: Choosing The Right Candidate

Social Business For Real Work 1: Choosing The Right Candidate | Social Business | Scoop.it
Part 1 of the Social Business For Real Work series. When hiring new employees in distributed organisations, social can play an important role in dealing with the communication flow.
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Social Business For Real Work: The Company Meeting

Social Business For Real Work: The Company Meeting | Social Business | Scoop.it
Part 3 of the Social Business For Real Work series. Companies with employees distributed around the world find it hard to schedule a time for “all hands” company meetings. This is where social and video comes in.
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The Social Employee - book review

The Social Employee - book review | Social Business | Scoop.it
We trust an employee more than a brand. organizations that understand this are empowering their workforce.
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Is your Enterprise Graph being held hostage? asks @marie_wallace

Is your Enterprise Graph being held hostage? asks @marie_wallace | Social Business | Scoop.it
If I've learnt anything about analytics over the last decade its that your analysis is only as good as the data that feeds it, and this has never been truer than with people analytics.
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Deloitte – Five Questions on Social Business

Good study for those just getting started.
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Want to Grow Your Business? Stop Telling These 3 Marketing Lies

Want to Grow Your Business? Stop Telling These 3 Marketing Lies | Social Business | Scoop.it
You know how when you don’t want to do something, you tend to make up an excuse as to why it’s OK not to do it? In this post learn why some of your reasons for not engaging in social could be myths and how to address them.
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The Socially Empowered Employee Meets Brand Journalism, by @britopian

The Socially Empowered Employee Meets Brand Journalism, by @britopian | Social Business | Scoop.it
Employees play a key role in telling the stories that form your brand. Michael Brito explains how social media has enabled this and the importance of teasing out these stories from your employees.
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Enterprise Social Adoption Is Growing: Report

While enterprise social networks do not have nearly as many users as Facebook or Twitter, experts say adoption is growing at a healthy clip. A significant number of deployments are departmental ones that expand into larger installations of enterprise social software. 
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Social Business Maturity Model, The Next Generation - @mfauscette

Social Business Maturity Model, The Next Generation - @mfauscette | Social Business | Scoop.it
Way back in 2011 a maturity model for the adoption of social technologies was published covering the resulting cultural and process changes that those technologies could enable.
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5 reasons why Africa hasn’t embraced social business software… yet

5 reasons why Africa hasn’t embraced social business software… yet | Social Business | Scoop.it
Africa's adoption of social business software (SBS) has been at a much slower pace when compared to other continents. But the factors may be about to change.
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Methods for social business adoption in banking

Methods for social business adoption in banking | Social Business | Scoop.it
Great post highlighting benefits of social business in a regulated industry.
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Op-Ed: Is 'social business' dead or alive? @mrktgfuturist

Op-Ed: Is 'social business' dead or alive? @mrktgfuturist | Social Business | Scoop.it
Management consultant Peter Drucker said: "There are only two things in a business that make money – innovation and marketing, everything else is cost." Is business actually starting to believe this and what are the implications for marketing...
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Linking The Social Media Team To The Call Center

Linking The Social Media Team To The Call Center | Social Business | Scoop.it
There should be a strong relationship between social media and customer support to provide deep social engagement.
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Social Business For Real Work: The Company Meeting

Social Business For Real Work: The Company Meeting | Social Business | Scoop.it
Part 3 of the Social Business For Real Work series. Companies with employees distributed around the world find it hard to schedule a time for “all hands” company meetings. Social has a big role to play.
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10 quick tips to personalize the customer experience - @Gigya

10 quick tips to personalize the customer experience - @Gigya | Social Business | Scoop.it
Sometimes, taking the leap to investing in a strategy for true customer understanding can feel like diving head first into a deep, daunting hole. In this article Gigya explains some early steps you can take.
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Becoming a Social Business: @MarcusNelson of Addvocate Talks to Marketing Smarts

Becoming a Social Business: @MarcusNelson of Addvocate Talks to Marketing Smarts | Social Business | Scoop.it
Marcus Nelson, founder of Addvocate, shares insights into how companies can empower employees as brand advocates (and why they should)!
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