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Video: P&O Ferries deploys Compuware to pinpoint software bottlenecks

Video: P&O Ferries deploys Compuware to pinpoint software bottlenecks | Smart ICT use in business | Scoop.it
P&O Ferries is using software from Compuware to help it identity performance bottlenecks in its core systems.
Sara Vanhove's insight:

P&O uses LoadRunner to put load on the system and then monitor what happens under load to pick up to pick up the key bottlenecks. 

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Tesco bank boosted following new IT platform

Tesco bank boosted following new IT platform | Smart ICT use in business | Scoop.it
Tesco reported a 13% increase in profits to £3.45bn on a 1.3% increase in sales to £72.36bn, with IT boosting its banking and retail operations
Sara Vanhove's insight:

In May 2011 Tesco completed the migration of 2.8 million credit card customers to its Fiserv platform from RBS systems. The benefits from this new IT include growth in online sales and better business intelligence. 

Tesco's online grocery business grew by 12.8%. 

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Case Study: Telestroke Network hastens stroke treatment

Case Study: Telestroke Network hastens stroke treatment | Smart ICT use in business | Scoop.it
We look at how the public sector winners of Computer Weekly’s European User Awards for Networking - the Cumbria and Lancashire Telestroke Network - worked with Virgin Media Business to bring treatment for strokes to patients across Cumbria and Lancashire...
Sara Vanhove's insight:

Telemedicine to treat illnesses allowed consultants to be anywhere with a strong internet connection and video conference with staff and patients at a hospital, being able to diagnose and order treatment without being in the room. 

The system has been used for more than 500 patients but it isn't just about saving lives. Costs for the future care can be cut significantly for every patient diagnosed and treated quickly. 

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Case study: Menzies Aviation upgrades in-house datacentre

Case study: Menzies Aviation upgrades in-house datacentre | Smart ICT use in business | Scoop.it
Menzies Aviation has updated its three internal datacentres with new servers, storage and cooling products rather than invest in cloud computing
Sara Vanhove's insight:

This update is less expensive than cloud when you want to cluster storage and want to back up every piece of data you put up there.

 

The refresh project also has a green, energy-efficien element to it. Because of better datacentre cooling techniques, Menzies can save an equal amount of money on power costs. 

 

The new infrastructure will give Menzies a robust and secure IT infrastructure that is resilient and flexible, as well as cost-effective. 

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Case study: Smiths turns to cloud to boost workforce talent

Case study: Smiths turns to cloud to boost workforce talent | Smart ICT use in business | Scoop.it
Smiths Group, the £5bn engineering conglomerate, is aiming to raise the skill levels of its workforce and cut millions of pounds a year from its human resources (HR) costs by rolling out a cloud-based HR service.
Sara Vanhove's insight:

The turn to cloud is crucial in Smiths plans to compete internationally. A cloud-based HR service frees up the HR staff from day-to-day administration to focus on developing the talent of the workforce. 

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Video: P&O Ferries deploys Compuware to pinpoint software bottlenecks

Video: P&O Ferries deploys Compuware to pinpoint software bottlenecks | Smart ICT use in business | Scoop.it
P&O Ferries is using software from Compuware to help it identity performance bottlenecks in its core systems.
Sara Vanhove's insight:

P&O uses LoadRunner to put load on the system and then monitor what happens under load to pick up to pick up the key bottlenecks. 

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Case Study: 192business switches to tokenisation to speed up business processes

Case Study: 192business switches to tokenisation to speed up business processes | Smart ICT use in business | Scoop.it
Online payment card verification firm 192business uses tokenisation to speed up its processes and protect credit card details from fraud
Sara Vanhove's insight:

192business made the switch from encryption to tokenisation because of the  faster speed of the technology, which still meets payment card industry data security standards. 

Tokenisation also helped reduce the cost and complexity of the company's annual scoping assessment. 

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Action for Children intensifies customer data analytics with Rackspace open cloud

Action for Children intensifies customer data analytics with Rackspace open cloud | Smart ICT use in business | Scoop.it
Action for Children has engaged open cloud provider Rackspace to help it gain deeper insights into customers and fundraising activities through better data analysis
Sara Vanhove's insight:

Action for Children is using Rackspace open cloud to ensure that they avoided supplier lock-in around pricing or technology restrictions. Now they have the freedom to keep innovating. 

Rackspase also offers an increased analytical capability. These web analytics make it possible to get a good ROI for advertising. 

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Case study: Birmingham NEC boosts Wi-Fi network

Case study: Birmingham NEC boosts Wi-Fi network | Smart ICT use in business | Scoop.it
The National Exhibition Centre (NEC) in Birmingham has rolled out a new wireless network to tackle the rise in demand for Wi-Fi connectivity
Sara Vanhove's insight:

The NEC has decided to make WI-FI acces free to its visitors, which was part of enhancing the visitor experience. With this, they ensure NEC remains the venue of choice. 

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Banks need to improve social media interaction

Banks need to improve social media interaction | Smart ICT use in business | Scoop.it
Social media will become a significant channel for retail banks in Europe within three years, according to analyst Ovum
Sara Vanhove's insight:

Retail banks must use social media in the near future. Improving customer experience will lead to increasing sales and a more effective service. 

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Nationwide IT transformation is a launchpad for customer acquisition

Nationwide IT transformation is a launchpad for customer acquisition | Smart ICT use in business | Scoop.it
Nationwide launches new accounts as part of £1bn IT transformation aiming to take a bigger share of the UK retail banking customer base
Sara Vanhove's insight:

Because of Nationwide's launch of a new banking platform 5 years ago, the company introduced a mobile app and was able to develop its latest FlexPlus current account. This account made it possible to take a bigger share of the UK retail banking customers. 

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Case Study: Sutton & East Surrey Water plugs leaks with Google

Case Study: Sutton & East Surrey Water plugs leaks with Google | Smart ICT use in business | Scoop.it
Sutton & East Surrey Water has implemented a job allocation system built on top of Google maps to manage its works maintenance crews
Sara Vanhove's insight:

Google provides a website, which shows where the crews are using Google Maps and a job packet. This information is essential to improve customer service. 

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Case study: Liverpool FC goes wireless with Xirrus

Case study: Liverpool FC goes wireless with Xirrus | Smart ICT use in business | Scoop.it
Premier League Liverpool FC offers fans Wi-Fi on match days and corporate customers the extra connectivity for events at Anfield
Sara Vanhove's insight:

the Wi-FI provides benefits for both the fans and the club. 

Fan experience will get better and the club can get more data on the fans from the one-time registration they ask the fans to complete to get onto the network. This way the club has a chance to showcase their partners and sponsort through advertising. 

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Niels Dillen's curator insight, December 23, 2013 5:22 AM

Company name: Liverpool FC

Economic activity segment: football

ICT solution name: Wi-Fi

 

Liverpool FC has introduced Wi-Fi to their stadium. In this way the experience of the fans wil increase. But not only the fans will benefit. For example the club will get more data from their fans because they will have to fill in a few questions before they can enter the Wi-Fi. The club can also attract more sponsors because of the Wi-Fi. This because the sponsors can advertise online during the game on every connected mobile.

 

Business objective: improvement of customer satisfaction, increase sponsoring, get a good view about their fans

 

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Case study: Cogenta migrates to Claranet VDC

Case study: Cogenta migrates to Claranet VDC | Smart ICT use in business | Scoop.it
Cogenta is among the first customers for Claranet’s Virtual Data Centre (VDC) service, which launched last month
Sara Vanhove's insight:

VDC has enabled Cogenta to build its own virtual datacentre through a self-service portal. If you use this portal it can add compute, storage and networking resources within seconds via a simple drag-and-drop interface. 

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Why the Wellcome Trust is allowing staff to bring their own

Why the Wellcome Trust is allowing staff to bring their own | Smart ICT use in business | Scoop.it
In this video interview, Mark Bramwell, CIO of the Wellcome Trust, explains why the charity is encouraging its employees to use their own smartphones and laptops at work.
Sara Vanhove's insight:

The Wellcome Trust is seeing the benefits after 8 months. These benefits are around staff mobility, motivation and satisfaction because the employees are able to bring a device of their own choice and still work with it. They can still work with their device because of direct connection in the e-mail system, web based solutions or access to trust applications. This allows them to work in a save environment.

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Skanska turns to Accenture to implement Oracle Fusion applications

Skanska turns to Accenture to implement Oracle Fusion applications | Smart ICT use in business | Scoop.it
Skanska Sverige, a project development and construction group headquartered in Stockholm has turned to Accenture to implement Oracle Fusion applications
Sara Vanhove's insight:

Accenture will support Skanska's plans to deliver increased operational efficiencies, reduce technology costs and better manage its project portfolio.

Because of Accenture, Skanska will have access to the skills and expertise that's necessary to meet the future information technology requirements in Sweden. 

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Case study: Playtech bolsters code security with Checkmarx

Case study: Playtech bolsters code security with Checkmarx | Smart ICT use in business | Scoop.it
Online gaming software supplier Playtech implements automated code review system from Checkmarx to optimise secure development lifecycle
Sara Vanhove's insight:

Playtech developed its own application security standard. This application ensures critical development work is not interrupted. 

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Case study: Hamilton Fraser embraces BYOD with MobileIron

Case study: Hamilton Fraser embraces BYOD with MobileIron | Smart ICT use in business | Scoop.it
Insurance firm Hamilton Fraser has signed up with MobileIron to help the firm roll out a bring your own device (BYOD) strategy across the business
Sara Vanhove's insight:

Because of deployment of Mobilelron the IT team was able to establish how many people were accessing the network for business purposes. They could also see if those people were using an approved device or circumventing the system.

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Case study: London's Olympic network from BT

Case study: London's Olympic network from BT | Smart ICT use in business | Scoop.it
After receiving an honourable mention in the European user awards for networking, Computer Weekly looks at the challenge of rolling out the network for the London Olympic Games in 2012
Sara Vanhove's insight:

BT provided networking for all sites and had to ensure everyone from press to athletes and spectators (around the world) would be able to stay connected. 

After the London Games, this resulted into few benefits for BT.

All the fibre has become part of OpenReach (BT's commercial ISP business) and the capacity on managed services was upgraded. Also skills & processes have improved. 

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Queen’s University Belfast teams with Infosys to tackle cyber security threat

Queen’s University Belfast teams with Infosys to tackle cyber security threat | Smart ICT use in business | Scoop.it
The Centre for Secure Information Technologies (CSIT) at Queen's University Belfast has partnered with IT services firm Infosys to develop intellectual property for combatting cyber security threats
Sara Vanhove's insight:

Infosys sales increased with 6.3% since december last year. This because of the opening of a service center in Europe, which boosted Infosys' European share. 

In partnership with Queen's University Belfast, they will develop intellectual property to fight agains cyber security threats. 

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Warwickshire Council adopts Gmail

Warwickshire Council adopts Gmail | Smart ICT use in business | Scoop.it
Warwickshire County Council is to complete a full roll-out G-mail across its 4,500 users and will save £250,000..
Sara Vanhove's insight:

Working with the G-cloud options will deliver £250,000 in savings.

The cloud provider has better security expertise than providing the services in-house. 

Next benefit is the instant availability of services, so time of delivery is reduced. 

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