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How Brands Used Twitter in 2012

How Brands Used Twitter in 2012 | SM | Scoop.it
Twitter is definitely a platform that will survive on the long run, constantly growing in terms of increased user base as well as brands joi
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6 Tips On How to Respond to Negative Feedback on Social Media

OH NO! There's a negative post lurking on your social media account and you got to act. Do you make like an ostrich and put your head in the sand or go for an early coffee break and hope it will go away? Here's some very sensible tips from AskAaron on the right way to go about it . . .


Via David Blundell
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