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For a business owner, the ability to communicate clearly and effectively is critical to business success, and the way you speak and listen will determine the level of that success.

One of the keys to communicating effectively, is having the ability to start conversations that create an instant connection with the other party, and lead to productive relationships.

This excellent article, points out why the way you speak and listen is so important in communicating your ideas, and it offers 12 steps you can follow to ensure that conversations you start click with the other party.

Communication skills, are a key element in a successful business owner's armoury, and in order to improve one's skills in this area, one needs to understand that there are different styles of communicators.

In addition to understanding that there are different styles of communications, successful business owners also understand that they need to vary their style of communication to suit the communication styles exhibited by each person with whom they interact.

This excellent article, identifies the four styles of communicators, and it also demonstrates how to determine the style of communication used by others, in order to match their style to achieve greater understanding of your message.