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Facebook Offers Social Networking Tips To New Members Of Congress - AllFacebook

Facebook Offers Social Networking Tips To New Members Of Congress - AllFacebook | SM | Scoop.it
From allfacebook.com - November 30, 2012 11:41 PM
The men and women of the U.S. Congress may know government affairs, the economy, and public policy, but they might not be well-versed in Facebook.
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9 Ways Top Brands Use Social Media for Better Customer Service

9 Ways Top Brands Use Social Media for Better Customer Service | SM | Scoop.it
From mashable.com - December 17, 2011 12:43 AM
There's a lot to be learned from how the big brands handle their customers on social media channels. These 9 examples should be part of your customer service playbook.

Via David Blundell
David Blundell's comment, December 19, 2011 3:53 AM
@Hidden ground and Khaled - No probs- some really good advice here . . .
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