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Facebook Explains The Four Ways It Sorts The News Feed And Insists Average Page Reach Didn’t Decrease | TechCrunch

Facebook Explains The Four Ways It Sorts The News Feed And Insists Average Page Reach Didn’t Decrease | TechCrunch | SM | Scoop.it
From techcrunch.com - November 17, 2012 10:47 AM
Today Facebook addressed the controversy surrounding the news feed and a reduction in reach for some Pages. It outlined the four main factors that determine if a post shows up in the news feed, and insisted Page reach didn't decrease overall.
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Rescooped by Khaled El Ahmad from Social Media Bites!
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9 Ways Top Brands Use Social Media for Better Customer Service

9 Ways Top Brands Use Social Media for Better Customer Service | SM | Scoop.it
From mashable.com - December 17, 2011 12:43 AM
There's a lot to be learned from how the big brands handle their customers on social media channels. These 9 examples should be part of your customer service playbook.

Via David Blundell
David Blundell's comment, December 19, 2011 3:53 AM
@Hidden ground and Khaled - No probs- some really good advice here . . .
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