KitchenAid made the worst social media mistake of all Wednesday night during the presidential debate. In this column, you'll learn how to make sure it never happens to you or to a brand you manage.
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Scooped by Khaled El Ahmad onto SM |
KitchenAid made the worst social media mistake of all Wednesday night during the presidential debate. In this column, you'll learn how to make sure it never happens to you or to a brand you manage.
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Management is a necessary part of using social media, whether you use it for personal or business activities, learn how to do it right... Via Manuel Thomas Delete the scoop?
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Nowhere do the mistakes, poor practices and questionable judgement of individuals, organizations and brands get exposed with such glee as they do in the sphere of the social web. It’s no wonder some CEOs or senior decision-makers entrusted with the stewardship of brands break out in a cold sweat at the simple mention of the words “social media.”
Mark Schaefer wrote a great post about Negativity Bias as it relates to the social web and how this phenomenon has created a playing field rife with PR land mines for anyone active in the space. Schaefer sparks dialogue at the end of his post by posing the following question:
“In a world where Negativeity Bias is gasoline on a viral fire, and one misstep can overwhelm years of positive work cultivating raving fans, why would anybody take a risk on the social web?”
Read more: http://bit.ly/HYPJHs Via Martin Gysler Delete the scoop?
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