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Rescooped by Khaled El Ahmad from All in one - Social Media ROI onto SM
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Why influence, not RoI, matters for local government social media

Why influence, not RoI, matters for local government social media | SM | Scoop.it
  On the whole, UK councils are doing a nice job of using social media - possibly we caught on early because we're used to making the most of tools that don't cost much.  'Fair play ' as we say here in Wales, we're doing getting better at engaging.

Via AnnaGenis
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Rescooped by Khaled El Ahmad from SOCIAL MEDIA, what we think about!
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How to Create a Jaw Dropping Social Media Strategy in 5 Steps

How to Create a Jaw Dropping Social Media Strategy in 5 Steps | SM | Scoop.it

Social media is not a campaign… it’s a channel. It’s a means to an end, not an end in itself. That means your social media networks should be part of a larger marketing plan.

 

With that being said, you still need a set of goals to guide your individual social media efforts. Like most marketing plans, social media channels need to go through the following five goals in order to produce the kind of results that are truly profitable.

 

Step #1: Identify warm prospects

Step #2: Establish a conversation with your prospect

Step #3: Gain rapport with your prospect

Step #4: Develop a social media relationship

Just because you are talking to people doesn’t mean you have

Step #5: Track the lifetime value of a relationship 


Via Martin Gysler
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