|
Un 80% de los responsables de TI ya consideran que las empresas que tienen una política BYOD (Bring Your Own Device) disponen de una ventaja competitiva respeto a otras organizaciones.
IT customer relationships- mad cow disease?
The "big five" tech megatrends--cloud, mobile, social, consumer IT and big data--will render the CIO obsolete, or so they say. CIO magazine's editor in chief Maryfran Johnson says we've heard this before. The CIO role isn't going away, but there are new jobs you'll have to do.
RT @jonll: ServiceNow Training team wins prestigious award | ServiceNow Community http://t.co/GJmtrd9K via @ServiceNow...
With an expanding infrastructure of cloud model in 2011. How cloud will expand in 2012? Get comprehensive insight about 5 Things that would Expand Cloud Model in 2012.
SAS needed a way to consolidate information repositories and wrangle millennials from using Facebook for work purposes. 
Troy’s Thunder Bolt Tip of The Day: A distributed service desk strategy is practically a given for most organizations. The goal is untangle the current fragmented model and to establish clear and simple support channels from a customer perspective. 
What's the next big thing for IT service management? The convergence of unstructured social news feeds versus traditional, structured databases, CEO Frank Slootman said during an interview at the ServiceNow Knowledge12 user conference this week. 
Purchasing software-as-service apps is different than buying on-premise apps. Savvy buyers will get a better deal if they are mindful of these six tips from SaaS experts. 
The Top 5 stories of the week in the IT Governance ecosystem 
The federal government is saving about $5.5 billion annually by moving to cloud services, according to a new study. 
Barclay Rae speaks to Adam Holtby and Roy Ilsley from Ovum about what the've been up to at this year's Service Desk and IT Support Show ... |
The six pieces of a social tool, the skills, metrics and framework
Have you ever wondered what happens with the system when you hit a URL similar to this in the browser? https://demo.service-now.com/incident.do?CSV This is a processor doing this work for you. I co-presented with David ...
This presentation discusses the issues to consider in automating governance, risk and compliance processes.
Gregory Evans is one of the world's top security experts. He has been on TV & Radio more than any other security consultant in the world!
Check this out! ServiceNow is setting the standard for enterprise high availability in the cloud. And it will be a no additional cost feature for our standard data centers. :-) Via Ron Freeman
La gestión de la demanda, la transparencia de TI con el negocio, los consumos y costes involucrados, la gestión de la capacidad, son temas actuales que los CIOs deben afrontar día a día.
¿Qué incluyo en mi catálogo de servicios de negocio?
Desde SilverStorm, daremos nuestra visión sobre cómo definir los servicios y medirlos a través de la plataforma de gestión de TI ServiceNow.
Why Churn is SO critical to success in SaaS - blog post by David Skok of Matrix Partners 
After a very exciting presentation on Reputation in the age of attention, I wanted to take a moment to create some simple list for people to watch. 
IT professionals have to face the fact that social networking is no longer just the domain of families and friends trying to stay in touch with each other or businesses trying to reach out with enhanced customer intimacy.
Las aplicaciones son una gran parte de la tecnología sobre la cual la innovación se transforma en valor para una organización. Las ideas o iniciativas que surgen desde el negocio acaban transformándose en aplicaciones, más o menos complejas, que hay que desarrollar, mantener y evolucionar. |
![THE FUTURE OF MOBILE [SLIDE DECK] | SilverStorm | Scoop.it](http://img.scoop.it/kwUlh0kSbyr_BpyxSfT3uzl72eJkfbmt4t8yenImKBVaiQDB_Rd1H6kmuBWtceBJ)
| 1 | 2 | 3 | 4 |  |
13 |
|
Next |
