New survey data from digital health agency Klick Health shows that diabetes patients who use digital tools to manage their health also feel healthier.
Klick Health employed Survey Sampling International (SSI) to poll 2,000 American adults with diabetes either online or via the telephone.
Based on responses about how they use technology to manage their health, they segmented the group into three categories: those who manage their health daily or weekly with integrated digital technologies (integrators), those who go online to seek health information on a monthly basis (seekers), and those who don’t use the internet to manage their health at all (traditionalists).
The integrators group, the true digital health users, made up just 18 percent of the sample, but 13 percent of integrators reported being in excellent health. Seekers made up 47 percent of the sample and 4 percent of seekers said they were in excellent health. Finally, the remaining 35 percent were traditionalists, and only 2 percent of that group reported being in excellent health.
Because it’s a survey based on self-reported health status, the data doesn’t prove that connected patients are actually healthier than non-connected patients. But it does provide evidence that either they’re healthier or they believe they’re healthier, which is significant in and of itself.
Nineteen percent of patients reported using mobile technology for a health-related activity. Of these, most wanted more data-driven interactions with their doctors. Two-thirds said they would like an app to remind them to take their medication, 75 percent wanted apps to connect them with their doctors, and 78 percent were open to sharing personally-collected health data with their doctors.
Overall, 80 percent of the mobile connected group were interested in having an app recommended to them by their doctor.
The first step in design is to “walk in the shoes of another person.” This may seem like an obvious first step, but it requires practice to step out of one’s normal tracks and look at a problem with a fresh perspective.In their book Designing for Growth, http://www.designingforgrowthbooks.com/field-book/
Jeanne Liedtka and Tim Ogilvie tell us that “design starts with empathy.”
Empathy means you try to feel with the person you are designing for. It requires the designer to consider their thoughts and feelings, and to treat them as a person, and not just as an economic unit.
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The need for empathy in design is becoming an increasingly important factor. With most technologies now used by a whole range of people, from different cultures, with a variety of physical, mental, and situational constraints, we must develop an understanding of how we can design products that appeal to, support and enable people. We cannot appreciate what it means to be each and every person that uses a product, but through the use of an empathic design approach we can come to understand how people behave, feel, and tackle the problems in their lives with the use of our products. For a number of examples of Empathic Design check out the Wiki entry onEmpathic DesignArmin Z“”
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“People high in alexithymia tend to have serious social difficulties (Vanheule, Desmet, Meganck, & Bogaerts, 2006; Spitzer, Siebel-Jurges, Barnow, & Grabe, 2005).”These social problems seem to be directly linked to a central feature of alexithymia—what might be called a kind of empathy blindness.Even when well-intentioned, people with alexithymia find it extraordinarily difficult to understand or take on the perspective of others, and as a result, they tend to come across as self-centered and offensive. For example, people who are high in alexithymia also score low on a measure of empathy called the Interpersonal Reactivity Index (Guttman & Laporte, 2002; Grynberg, Luminet, Corneille, Grezes, & Berthoz, 2010).
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The last several years have marked the rise of the Internet of Things and Big Data. These trends enabled individuals to gain unprecedented insights into their own daily behaviors through self-quantification technologies, ultimately empowering them to make healthier daily decisions. But self-quantification technologies won’t only allow us to control our waistlines—they’re also poised to help…
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“ I hope you’ll enjoy reviewing my slides from my December 3 presentation at the 11th Annual Healthcare Unbound Conference. The presentation is formally entitled: “Patient Digital Health Platforms (PDHPs): Epicenter of Healthcare Transformation?”… …but more informally, I pose and address 7 key questions — the answers to which will shape the future of the PDHP …”
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hearing these stories is an important aspect of design for wellbeing. creating opportunities for people to share their health stories is crucial to enrich the design process and enable further solutions to be explored.
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