What the world really needs, according to the Yale psychologist Paul Bloom, is a bit less empathy.
Yes, I know how that sounds. So does he: "Like announcing that you hate kittens," as he put it recently in the Boston Review. In a world clearly suffering from what Barack Obama calls the "empathy deficit", it seems that he's being obnoxiously counterintuitive for the sake of it.
Research suggests that empathetic people are more altruistic; higher empathy is associated with better relationships.
Roman Krznaric, author of the recent book Empathy (he's in favour of it), thinks that "outrospection" – the deliberate effort to seek out other people's experiences – might help solve everything from inequality to climate change.
Bio-me, celebrates designing with organisms. Mediamatic presents Bio-me, a 3-day symposium and festival that celebrates designing with organisms. Join us for talks, workshops, presentations, tastings and more.
Bio-me functions as a broad bio-cultural lab within the city of Amsterdam. By inviting artist, designers, engineers, architects, scientist, farmers, chefs and the public, Bio-me aims to create a shared knowledge environment and production space to investigate the social, technological and cultural implications and potential of Fungal and Bio-based materials through art, architecture and design.
New York regenerative medicine startup EpiBone's tagline is apt: "Grow your own bone." It uses a patient's own stem cells to create transplantable, highly personalized bone grafts, going after a 900,000-strong market of patients that need some variety of bone graft to treat, say, severe bone trauma, growth defects or genetic disorders.
"Have you ever noticed how good it feels to walk barefoot on a sandy beach, or in a forest? There is a reason for that—it’s called the grounding effect. The reason for this sense of well-being is due to the fact that you’re receiving a surge of potent healing electrons from the ground."
The earth has a slightly negative charge, so when you stand barefoot on that sand, electrons from the earth flow into your body, giving you a virtual “transfusion” of healing power.
The featured documentary, The Grounded 2, is a sequel to the film The Grounded, released in 2013. The sequel features Step Sinatra, the son of cardiologist Stephen Sinatra MD, astronaut Dr. Edgar Mitchell, and yours truly, among many others.
Step was a Wall Street trader until his health suddenly began to decline, bringing him to the brink of death. He credits his ultimate recovery to learning about grounding, along with a switch to an all-organic diet.
In 2010, his father, Dr. Stephen Sinatra released a book on the healing power of grounding called Earthing: The Most Important Health Discovery Ever?, co-authored with Clint Ober, one of the pioneers in this field.
Supposedly, if you’re right-brained, you're more creative and artistic. If you’re left-brained, you’re more methodical and analytical. It turns out all this categorization is a myth. There's no evidence anyone uses one side of the brain more than the other or that either drives personality traits.
“ TTo level the playing field, some believe patients should be able to see what their doctor is writing about them. But note-sharing with mental health patients has been slower to develop. There’s a scene in the first season of comedian Louis C.K.’s FX series Louie where he tries to describe his feelings to his therapist. When he looks at his young daughter, he says, he often sees his mother. “So your mother, is she there?” asks the doctor. No, says the confused C.K, who expected the figurative nature of his statement to be obvious. He just “sees” her face. “Is she standing right in front of her?” the doctor asks. “Are you at your mother’s house?” C.K.’s standards for doctors might be questionable. But at the very least, the scene shows that understanding and communication between doctor and patient can always be helped along. The OpenNotes initiative, which seeks to enable easier access for patients to doctor’s notes, might have helped. The idea is that if doctor’s notes were more transparent, then a patient would become more involved in their own treatment. And the “playing field” between doctor and patient also is leveled somewhat. “We doctors hide from patients what we feel about them and what we think, and I think that it is a mistake,” said Tom Delbanco, professor of general medicine and primary care at Harvard Medical School. “There is absolutely no reason patients should not know what we are thinking about them and doing.” Delbanco said the use of OpenNotes—which he leads with Jan Walker, a registered nurse and researcher at Harvard Medical School—has grown from 13,500 patients to 3 million today. But note-sharing with patients with mental health problems has been slower to develop. Concerns exist over whether a patient’s mental condition could worsen after reading what a psychologist has written about them, or whether a patient could feel objectified and pathologized. “The instinct has been, ‘That’s different, mental health is different, don’t touch it’—I think that’s nonsense,” said Delbanco. “I think if you say you’re ill because your knee hurts, or I think you’re crazy because you think blue is green, you should be the first to know and my job would be to help you with that.” Patients participating in a pilot study at the Harvard Medical School teaching hospital Beth Israel Deaconess Medical Center started note-sharing with their psychiatrists, psychologists, and social workers in March this year. Because the pilot project is still in its infancy, the data aren’t there yet. But Delbanco predicts it will take off in the same way note-sharing with the earlier patients did. And it will go beyond the United States, he said. “The world is becoming more transparent. There are fewer secrets,” he said. “It really is an expression of that moving into medicine. I don’t see why this should be constrained by the Atlantic.” Outside the U.S., mental health-care professionals debate among themselves how much transparency can exist between themselves and patients. The discussion often is shaped by allegiances to particular schools of thought, such as Sigmund Freud’s concept of “therapeutic abstinence.” The idea that iron-clad barriers between therapist and patient must exist, and preclude such transparency, some would argue. Andreas Feher, a psychoanalyst and psychiatrist in private practice, said he has come up against this line of thinking many times in Germany. He doesn’t do note-sharing via a password-protected electronic patient portal but reads his notes from the previous session aloud to his patients. “My colleagues say, ‘Those are your notes, that is none of their business.’ They think I’m crazy—I don’t really understand it,” Feher said. “In any case, it isn’t really done here. I don’t know anyone who does it. But I don’t care, I do it anyway.” Asked why he did so if note-sharing was considered so unorthodox in Germany, he said it helped him remember what happened from sessions that could run up to two hours. In his experience, only about one in 15 patients ever has a problem with it, he said. Despite how useful he found note-sharing and how much patients seemed to like it, Feher said he was skeptical it would be widely adopted in the near future. “Here, the barriers are perceived so important,” he said. “I know therapists who won’t go to the cinema if they know a patient might be there.” To them, note-sharing involves breaking down barriers they don’t want broken down, Feher said. “ “It seems strange to me that other professionals—maybe those not even directly involved in the case—can potentially read some of these notes that the client can’t.” ” “It won’t happen in my lifetime,” he said. “It’s a shame. I would have found that good.” But cultural attitudes and prevailing schools of thought aren’t the only things tilting the debate. Bureaucratic challenges can sometimes play a role. In most countries—including the U.S., the U.K., and Germany—patients generally have a right to access their medical records. But requesting the notes that are part of the records is often a bureaucratic process, and the rules make it difficult for clinicians simply to offer to show their notes to patients, said David Harper, a professor of clinical psychology at the University of East London. “Most clinical psychologists work for the National Health Service (NHS). They are employees,” he said. “Therefore the notes you make don’t belong to you, technically, they belong to the secretary of state. As soon as you write them, they are NHS property.” Harper supports transparency as the default setting, he said. “In the U.K., care records are increasingly stored electronically, with different professionals able to read anyone’s notes,” he said. “It seems strange to me that other professionals—maybe those not even directly involved in the case—can potentially read some of these notes that the client can’t.” But of course, any sharing with mental health patients needs to be done carefully, he said. “If someone is feeling fairly stable mentally, and resilient, then they could read lots of different things and be OK with them,” said Harper. “But if they were feeling very vulnerable, there were some elements in the notes that might make them feel more vulnerable.” Charlotte Marshall, a privately practicing clinical psychologist in Adelaide, South Australia echoed Harper. Sharing notes could be “counterproductive” in situations where a client has symptoms of paranoia and plans of action and safety concerns are written in them, she said. “The clinical setting in which note-sharing is hypothetically occurring is important. For instance, notes taken in an inpatient psychiatric setting where [the client] might be detained would be quite different to notes from a private practitioner’s session on a client with an anxiety disorder,” she said. For her personal practice, she said she didn’t see the need to share her notes “as a matter of course” and that it wasn’t common practice in Australia. She does, however, generally tell her clients they are welcome to her notes any time, she noted. “But in my years of experience, nobody ever expressed particular interest,” she said. “I try to be as transparent as possible on my thoughts as to her thoughts on what may be going on with them. What is in my notes is unlikely to be of concern or surprise to my clients, so perhaps they don’t feel the need to see my notes.” Marshall said she didn’t think note-sharing was becoming the norm in Australia—and how it will fare in the rest of the world is not yet clear. However, Delbanco said the experiences of the original project have left him optimistic the movement will be taken up across the board. ”“If you had told me that we would go from 20,000 to 3 million note-sharing Americans in 18 months, I would have thought you were smoking marijuana,” he said. “But it happened. Mental health notes will spread just as rapidly because it is riding on the wave of transparency. This is a global phenomenon.” “ .”
Via Chaturika Jayadewa
“I can’t come up with any new ideas if all I do is exist in my own life.”
Empathy is the capacity to step into other people’s shoes, to understand their lives, and start to solve problems from their perspectives. Human-centered design is premised on empathy, on the idea that the people you’re designing for are your roadmap to innovative solutions.
All you have to do empathize, understand them, and bring them along with you in the design process.
Have you ever looked up the definition of the word Empathy?
I would suspect that you have not! It is not often that we take the time to read dictionaries!! If you read the definition above, it is also likely that you will find it difficult to correlate many of the words used with organisations that you interact with on a daily basis. I often tell people how rare I think it is for companies to demonstrate ‘customer empathy’ on a consistent basis. There are many reasons why this is the case – organisational culture being the predominant one.
Customer empathy is a critical element that will have a significant effect on the experience customers have with a business.
"Technology has seriously upped the ante when it comes to enabling patients to be informed and educated about their health. There are more than70,000 websites that disseminate health information. As exciting as this may sound, access to the general public is often hindered by design issues (poor navigation, writing at graduate level, and disorganization) and questionable quality and accuracy of information. We can do better."
Via Andrew Spong, Philippe Marchal/Pharma Hub, Lionel Reichardt / le Pharmageek, Chaturika Jayadewa
“ WASHINGTON (Reuters) - Scientists have come up with a bright idea - literally - to repair teeth. And they say their concept - using laser light to entice the body's own stem cells into action - may offer enormous promise beyond just dentistry in the field of regenerative medicine. The researchers used a low-power laser to coax dental stem cells to form dentin, the hard tissue similar to bone that makes up most of a tooth, demonstrating the process in studies involving rats and mice and using human cells in a laboratory. They did not regenerate an entire tooth in part because the enamel part was too tricky. But merely getting dentin to grow could help alleviate the need for root canal treatment, the painful procedure to remove dead or dying nerve tissue and bacteria from inside a tooth, they said. "I'm a dentist by training. So I think it has potential for great impact in clinical dentistry," researcher Praveen Arany of the National Institute of Dental and Craniofacial Research, part of the U.S. National Institutes of Health, said on Friday. ”Arany expressed hope that human clinical trials could get approval in the near future.