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Knowledge management: Unleash the power, By Matt Byrne - The Lawyer

Knowledge management: Unleash the power, By Matt Byrne - The Lawyer | Share your knowledge and get wiser yourself | Scoop.it

"Information and experience are invisible yet valuable assets which some firms are leveraging to build stronger client relationships 

How useful to your firm is knowledge management (KM) and your KM team? The question is more relevant these days than ever because even in this era of Big Data, automation and disaggregation, many firms are still failing to marshal their in-house know-how in a structured way.

The consequences can be serious, with lost market share, clients and opportunities all resulting from a muddled approach to KM."

[...]

"But a growing number of firms are building client-facing structures and systems into their thinking. This could include the sharing of knowledge with clients, interacting with them in a more regular or systematic manner or simply being more proactive about client-facing KM.

Take Olswang....


Via Karen du Toit
Julie Ekner Koch's insight:

Great case of how KM should be not only internal but also client-directed

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Karen du Toit's curator insight, April 8, 5:37 AM

Case study of Olswang being used. Good to read. 

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Rescooped by Julie Ekner Koch from KM Insights
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Social Technologies Can Increase Productivity by 20 to 25 Percent - Knowledge Management Practitioners Community

In the last years, communication technologies, such as the Internet, have played a significant role in enhancing and speeding social …

Via Dick Cheuk
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Rescooped by Julie Ekner Koch from Future Knowledge Management
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Knowledge management: Unleash the power, By Matt Byrne - The Lawyer

Knowledge management: Unleash the power, By Matt Byrne - The Lawyer | Share your knowledge and get wiser yourself | Scoop.it

"Information and experience are invisible yet valuable assets which some firms are leveraging to build stronger client relationships 

How useful to your firm is knowledge management (KM) and your KM team? The question is more relevant these days than ever because even in this era of Big Data, automation and disaggregation, many firms are still failing to marshal their in-house know-how in a structured way.

The consequences can be serious, with lost market share, clients and opportunities all resulting from a muddled approach to KM."

[...]

"But a growing number of firms are building client-facing structures and systems into their thinking. This could include the sharing of knowledge with clients, interacting with them in a more regular or systematic manner or simply being more proactive about client-facing KM.

Take Olswang....


Via Karen du Toit
Julie Ekner Koch's insight:

Great case of how KM should be not only internal but also client-directed

more...
Karen du Toit's curator insight, April 8, 5:37 AM

Case study of Olswang being used. Good to read. 

Rescooped by Julie Ekner Koch from Knowledge Management - Insights from KM Institute
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We Are All Becoming Millennials

We Are All Becoming Millennials | Share your knowledge and get wiser yourself | Scoop.it

Via John Hovell, Marie Jeffery
Julie Ekner Koch's insight:

It is not a question of generation, it is a change in culture, influencing our workplace, our private lives and our sharing with others. We need to develop new methods for learning and knowledge, that apply not only to the younger generation, but to all of us who have taken the millenial perspective in.

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John Hovell's curator insight, March 1, 9:24 AM
"You only keep people for as long as you enable them to leave"
Marie Jeffery's curator insight, March 14, 8:57 AM

An important read, thanks for sharing, John Hovell!

 

www.kminstitute.org

Rescooped by Julie Ekner Koch from Organisational Development, Design & Culture
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Dare to Share: Collaboration in the Enterprise [INFOGRAPHIC] - Conspire: Innovation | Collaboration | Mindjet

Dare to Share: Collaboration in the Enterprise [INFOGRAPHIC] - Conspire: Innovation | Collaboration | Mindjet | Share your knowledge and get wiser yourself | Scoop.it

This infographic from Social Cast illustrates how collaboration can effectively scale for the enterprise.


Via Heidi De Wolf
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Rescooped by Julie Ekner Koch from Beyond KM
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Collective Intelligence ~ Future of CIO

Collective Intelligence ~ Future of CIO | Share your knowledge and get wiser yourself | Scoop.it

"It’s evident that large businesses are increasingly using crowd-sourcing to brainstorm new ideas and solve thorny business problems in their business practices. Collective intelligence is an emerging business SMARTNESS to overcome business challenges and stretch out company goals.

 Crowd-sourcing is an attitude:  New generation of social business empowered by digital technologies such as social platform, collaboration tools and analytics will extend organization’s physical boundary, enhance employees’ participation and engage customers’ feedback, crowd-sourcing becomes the new attitude and reality, it also stimulates creative side of our brain and agility of our business to find better solutions for either old issues or the emerging problems, and use collective intelligence to overcome business challenges."
Via Brad Abbott
Julie Ekner Koch's insight:

Interesting how we can design these processes to create optimal ideas and learning...certainly a risk of chaos if not properly managed.

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Rescooped by Julie Ekner Koch from Dr. Dan's Knowledge Management
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New APQC Research Details Best Practices for Turning Knowledge into Lasting ... - Business Wire (press release)

New APQC Research Details Best Practices for Turning Knowledge into Lasting ... - Business Wire (press release) | Share your knowledge and get wiser yourself | Scoop.it
New APQC Research Details Best Practices for Turning Knowledge into Lasting ...

Via Dr. Dan Kirsch
Julie Ekner Koch's insight:

Best practices + webinar Thursday on how to deal with critical knowledge in the organization

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Rescooped by Julie Ekner Koch from Dr. Dan's Knowledge Management
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Knowledge Communities: What's a Community of Practice (CoP)?

Knowledge Communities: What's a Community of Practice (CoP)? | Share your knowledge and get wiser yourself | Scoop.it

 

Dr. Dan:  A reminder of just why so many organizations have mixed results with their communities -- the disconnect between investing in the right methods necessary to achieve the desired results.


Via Dr. Dan Kirsch
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Dr. Dan Kirsch's curator insight, January 16, 7:48 AM

A nice short read that describes the concept of CoPs, member benefits, sponsor benefits, and barriers to knowledge sharing.

Michael Ravensbergen's curator insight, January 16, 3:17 PM

Nice model!!

Rescooped by Julie Ekner Koch from Peer2Politics
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Knowledge-sharing platforms emerge from life science research collaboration

Knowledge-sharing platforms emerge from life science research collaboration | Share your knowledge and get wiser yourself | Scoop.it

One of the hottest topics at life science conferences these days is collaboration. For budgetary reasons, pharmaceutical companies that 10 or 15 years ago would have handled every aspect of research and development in-house have externalized those services to academic partners and outsourced service providers.


Via jean lievens
Julie Ekner Koch's insight:

Many companies want to create cross-functional collaboration, but sharing data in a safe way is a challenge. Inspirational case from the pharmaceutical industry where collaboration and KM has been put at the heart of the R&D process

 

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Rescooped by Julie Ekner Koch from Knowledge Management - Insights from KM Institute
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KM in the Enterprise - A Strategy Study

KM in the Enterprise - A Strategy Study | Share your knowledge and get wiser yourself | Scoop.it

Via Marie Jeffery
Julie Ekner Koch's insight:

87% of organi

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Marie Jeffery's curator insight, December 11, 2013 10:42 AM

Is your organization ready for the Knowledge Age?

Rescooped by Julie Ekner Koch from Knowledge Management
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Appreciative Inquiry and Knowledge Management? No problem.

Appreciative Inquiry and Knowledge Management?  No problem. | Share your knowledge and get wiser yourself | Scoop.it

It’s only in the last few years that I’ve come to appreciate(!) the connections between my world of KM and organizational learning, and the philosophical mindset which underpins Appreciative Inqui...


Via John Hovell
Julie Ekner Koch's insight:

The shift from asking what is not working (performance orientation) to what is working in the organization (appreciative inquiry).

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Rescooped by Julie Ekner Koch from Dr. Dan's Knowledge Management
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Toyota is becoming more efficient by replacing robots with humans - all about the VALUE of Knowledge

Toyota is becoming more efficient by replacing robots with humans - all about the VALUE of Knowledge | Share your knowledge and get wiser yourself | Scoop.it

Toyota is becoming more efficient by replacing robots with humans.
Toyota's latest strategy has two main aspects. First ... “To be the master of the machine, you have to have the knowledge and the skills to teach the machine.” ...


Via Dr. Dan Kirsch
Julie Ekner Koch's insight:

Toyota has been a first-mover for at long time...interesting to see if other companies follow this trend.

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Dr. Dan Kirsch's curator insight, April 8, 8:19 AM

This Toyota story is all about the importance of knowledge to the organization, the need to utilize knowledge to produce innovations and increase efficiencies, and the recognition that people, not machines, bring quality to Toyota through their knowledge and experience.


I talk to this in every single training workshop that I conduct -- Toyota's consistency in maintaining high levels of quality is all about how they use their people and how they engage their knowledge.

Annika McGinley's curator insight, September 5, 3:54 AM

This quote really resonates with me. Librarians are used to hearing that 'You can find everything on Google'... to justify job losses in the profession. In our case, there is a big difference between finding 'information' and finding the most relevant and appropriate information for a problem. Often students don't even know what they are looking for and rely on serendipity. We have the knowledge and skills to teach people to sift through mountains of data.

Rescooped by Julie Ekner Koch from KM Insights
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Why Groups Fail to Share Information Effectively — PsyBlog

Why Groups Fail to Share Information Effectively — PsyBlog | Share your knowledge and get wiser yourself | Scoop.it
“No, leaks aren’t on the agenda…” In 1985 Stasser and Titus published the best sort of psychology study. Not only does it shine a new light on how groups communicate and make decisions, it also surprises, confuses and intrigues. Oddly,

Via Dick Cheuk
Julie Ekner Koch's insight:

Making things worth remembering will help groups share their knowledge.

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Rescooped by Julie Ekner Koch from Beyond KM
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Design Thinking for Knowledge Management!

Design Thinking for Knowledge Management! | Share your knowledge and get wiser yourself | Scoop.it

by Naguib:

"Design thinking is a process of integrative thinking, a process rooted in the ability to examine and exploit opposing ideas and constraints to create solutions"- Tim Brown, IDEO.

According to Brown, designthinking has 3 main attributes: it is

1.  human centered

2.  collaborative and participatory; and

3.  driven by experimentation

The process begins with a single query: “What is the question that we are trying to answer?”


Via Karen du Toit, Brad Abbott
Julie Ekner Koch's insight:

I love the idea of working like a designer with knowledge and learning processes...get inspired.

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Karen du Toit's curator insight, December 19, 2013 6:47 AM

Process for KM!

Theron Kelso's curator insight, December 26, 2013 1:38 PM

Similar to The Learn Startup question, "What do we want to learn?" Next is defining measures - "How will we know if we are successful?" A question that we should all ask in KM.

Rescooped by Julie Ekner Koch from KM Insights
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Knoco stories: Three styles of Knowledge flow - centre-out, out and in, or multiflow

Knoco stories: Three styles of Knowledge flow - centre-out, out and in, or multiflow | Share your knowledge and get wiser yourself | Scoop.it

Via Dick Cheuk
Julie Ekner Koch's insight:

No good or bad, just different types of knowledge flows....

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Dick Cheuk's curator insight, January 24, 5:03 AM

There is seldem a one side fit all solution in knowledge managment so that is the value of the knowledge manager which is applied the best solution according to the situation.

Rescooped by Julie Ekner Koch from Knowledge Management
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Positioning enterprise social collaboration at the heart of business transformation in 2014: Be mindful of 5 pitfalls

Since I published the book "Social Strategies in Action: Driving Business Transformation&quo...


Via John Hovell
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Can We See the Invisible, Together? - National Geographic

Can We See the Invisible, Together? - National Geographic | Share your knowledge and get wiser yourself | Scoop.it
Can We See the Invisible, Together?
National Geographic
If we could create this kind of perpetual knowledge-sharing ecosystem for things like public health and pollution, we could see and solve real problems as never before.
Julie Ekner Koch's insight:

Interesting example of knowledge sharing, kind of a living map created by nomads and scientists together.

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Rescooped by Julie Ekner Koch from Acting for Change
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Moving Forward with Social Collaboration

Susan Scrupski, Harold Jarche and Simon Terry presented the first Change Agents Worldwide webinar in partnership with Socialcast VMWare. The topic was Moving Forward with Social Collaboration.

Via Celine Schillinger
Julie Ekner Koch's insight:

Very useful presentation on Social Collaboration

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Rescooped by Julie Ekner Koch from Knowledge Broker
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Bigger Groups Mean Complex Cultures

Bigger Groups Mean Complex Cultures | Share your knowledge and get wiser yourself | Scoop.it

Humanity's success depends on the ability of humans to copy, and build on, the works of their predecessors. Over time, human society has accumulated technologies, skills and knowledge beyond the scope of any single individual.

 

Two studies show that larger groups of people are better at maintaining and improving cultural knowledge.


Via Kenneth Mikkelsen
Julie Ekner Koch's insight:

Collaborative learning has always been the most effective way

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