It’s no secret that supervisor aggression is a serious issue facing many organizations with a wide range of consequences from retaliation and turnover to lawsuits. However, little attention has been given to the reasons why employees react differently to perceptions of supervisor aggression.
While it is unlikely that all instances of supervisor aggression will completely stop within any given organization, it is possible to help shape how employees will react to those situations. Most research focuses on the deconstructive reactions (e.g., getting even with their boss or taking it out on a co-worker) with less emphasis on the constructive reactions (e.g. finding an effective solution to the problem).
So, what factors come into play that causes an employee to have a constructive or deconstructive reaction to their boss’ aggressive behaviors....
Via Charney Coaching & Consulting, AlGonzalezinfo, Amy Melendez