Surviving Leadership Chaos
71.7K views | +2 today
Follow
Surviving Leadership Chaos
" We make a living by what we get, we make a life by what we give. " - Winston Churchill
Curated by donhornsby
Your new post is loading...
Your new post is loading...
Scooped by donhornsby
Scoop.it!

When a Company Is No Longer That into You

When a Company Is No Longer That into You | Surviving Leadership Chaos | Scoop.it
The consequences of not following through can haunt customer relations.
donhornsby's insight:

(From the article): Service and communication throughout the customer experience is key to building sustained relationships and driving customer recommendations. Companies often don’t realize the impact their philosophy on relationships has on customers’ lives and the company’s reputation over time. Only when serving the customer who has made a commitment becomes as significant a priority as driving the customer to that choice will a company be able to sustain the sort of customer loyalty it seeks.

more...
Bobby Dillard's curator insight, November 13, 2013 9:19 AM

Customers are followers. Leaders create relationships through good communications. Who wants to follow someone that doesn't communicate with you?

Scooped by donhornsby
Scoop.it!

Nurturing a sense of wonder

Nurturing a sense of wonder | Surviving Leadership Chaos | Scoop.it

Your life and your leadership are under control. Predictable and ordered, there are few surprises in your world. A seasoned leader, you’ve created the environment that you want and you’ve made routine your friend. 


Yes, things are going well. But you’ve become a bit bored and restless.


Perhaps you’ve lost your sense of wonder, which nurtures learning and curiosity. Wonder inspires you, compels you to take risks and helps you to see beyond the surface.

donhornsby's insight:

(From the article): Open your heart to a sense of wonder by doing things that are outside of your normal routine, especially those that might be challenging. There is no better way to nurture a sense of wonder than shaking up your routine and stepping out of the box. Your ability to continue to lead at your best depends on it. 

more...
No comment yet.
Rescooped by donhornsby from Leadership Lite
Scoop.it!

Leadership Quotes

Leadership Quotes | Surviving Leadership Chaos | Scoop.it
Great quote via darryd.com

Via AlGonzalezinfo, Kevin Watson
more...
AlGonzalezinfo's curator insight, November 13, 2013 7:44 AM

The wise Kevin Watson explains that in order to lead and influence others in a positive way, we should listen holistically.  This means listening with our ears, our eyes and our hearts. 

 

The quote above is helpful when we are trying to listen holistically.   

 

As Kevin explains"

 

"Listening is a way of respecting and adapting our behavior towards others"  

 

Thanks for the Wisdom Kevin!  

Rescooped by donhornsby from Success Leadership
Scoop.it!

3 Keys to Improve Your Employee Relationships

3 Keys to Improve Your Employee Relationships | Surviving Leadership Chaos | Scoop.it
Address engagement, retention & happiness issues in your workplace by utilizing these three keys to improve employee relationships. (RT @ManageAmericans: Learn to address engagement, retention & happiness issues in your workplace.

Via Richard Andrews
donhornsby's insight:

(From the article): As a middle manager you’re handling expectations from the top-down, and the bottom up. Getting your team aligned with you so that it flows more and pushes less is a good first start to relieving organizational pressure. 

more...
Howard Forton's curator insight, November 18, 2013 9:50 AM

My first Scoop.It  Anyone have hints and tips for using this?

Rescooped by donhornsby from Coaching Leaders
Scoop.it!

Leadership is Getting Out of the Way

Leadership is Getting Out of the Way | Surviving Leadership Chaos | Scoop.it

Some people see leadership as being out in front. Leaders are, after all, people who lead. They set an example for other people to follow.The leaders who inspire me do not necessarily maintain a high profile. While they recognize the value of communication, they do not need to be the center of attention. They are good at getting out of the way.


Via David Hain
donhornsby's insight:

(From the article): The leaders whose examples I follow do not allow their own leadership profile to get in the way of our work together. They appreciate that we are able to do far more as a healthy organization than we can as a collection of individuals.

 

Their leadership is shepherding in a way that draws us toward our potential.

more...
Eliane Fierro's curator insight, November 13, 2013 9:58 AM

How are you leading your team? Are you being the best leader you can be?

Mindy M Walker's curator insight, November 13, 2013 10:36 AM

Too many "leaders" need to be recognized or credited for their efforts or the success of a team achievement. This is a good piece about why this isn't the the most effective way to lead.

Lansana Gagny Sakho's curator insight, January 3, 2015 7:24 AM

being good getting out of the way...... what we fail do deal with in Africa 

Rescooped by donhornsby from Organisation Development
Scoop.it!

The Way We Work Is Soul-Sucking, But Social Networks Are Not the Fix

The Way We Work Is Soul-Sucking, But Social Networks Are Not the Fix | Surviving Leadership Chaos | Scoop.it

We spend nearly half our waking hours at work, and much of that time is not even spent doing our actual job: It's all work about work. Email is broken, and what works on social networks like Facebook just doesn't work for enterprises.


Via Kenneth Mikkelsen, Denis Pennel, HR Trend Institute, Gary Bamford, David Hain
donhornsby's insight:

(From the article): Work should have meaning, and a work graph should support that by automating the high friction and coordination aspects of work — allowing us to focus on the creative (and therefore un-automatable) parts of work. That’s the way work in the 21st century should be, enabling groups of people to do great things in the world, and, ultimately, help humanity thrive.

more...
Gary Bamford's curator insight, November 7, 2013 1:50 AM

A view of 'sweating' the 'human' asset - nice idea but I still think the muck and bullets of the day-to-day will make 'integration' too difficult.

John Michel's curator insight, November 7, 2013 1:13 PM

Work should have meaning, and a work graph should support that by automating the high friction and coordination aspects of work — allowing us to focus on the creative (and therefore un-automatable) parts of work. That’s the way work in the 21st century should be, enabling groups of people to do great things in the world, and, ultimately, help humanity thrive.

Tony Brugman (Bright & Company)'s curator insight, January 21, 2014 4:41 AM

Good Wired article about a new way to look at (and improve) Work: introducing the Work Graph (what can we learn from Social Networks?).

 

"A work graph consists of the units of work; information about that work; how it all fits together; and then the people involved with the work."

Rescooped by donhornsby from The Social Network Times
Scoop.it!

How the Power of Interest Drives Learning

How the Power of Interest Drives Learning | Surviving Leadership Chaos | Scoop.it

If catching people’s interest is about seizing attention and providing stimulation, holding it is about finding deeper meaning and purpose in the exercise of interest. Caution is required here, however. Research has found that infusing a subject with meaning by stressing its future utility can produce the opposite of its intended effect.


Via Nik Peachey, Roger Francis
donhornsby's insight:

(From the article): Research has found that interest is a more powerful predictor of future choices than prior achievement or demographic variables.

more...
Mary Starry's curator insight, November 7, 2013 1:12 PM

Several good take away messages here.  Liked the idea of focusing more on the questions we're asking.  Also found it interesting that students lose interest if we tell them how this will apply in their lives, while asking them to identify how this concept or task will be used in their future lives results in increased interest.

OrienTapas Curation's curator insight, November 10, 2013 11:14 AM

By @anniemurphypaul.

 

Via @David Álvarez: "Se citan varias investigaciones sobre la influencia de nuestros intereses en nuestra vida académica y profesional, aportando algunas pistas sobre la forma de sacarle partido, tanto desde la perspectiva de las familias como del profesorado. Si nuestras aficiones e intereses confluyen con nuestras aptitudes hemos descubierto nuestros talentos." (Reseña en: http://e-aprendizaje.es/2013/11/10/el-aprendizaje-es-una-cuestion-de-pasion/)

Colleen Adam's curator insight, November 11, 2013 3:30 PM

Interesting article about what captures and holds attention and some strategies to engage your students.

Rescooped by donhornsby from Leadership Lite
Scoop.it!

Gesturing While Talking Influences Thoughts

Gesturing While Talking Influences Thoughts | Surviving Leadership Chaos | Scoop.it
When people gesture with their hands while talking, it helps change their thoughts.

Via Kevin Watson
donhornsby's insight:

(From the article): “Gesturing does not merely reflect thought: Gesture changes thought by introducing action into one’s mental representations. Gesture forces people to think with their hands.” (Beilock & Goldin-Meadow, 2010)

more...
No comment yet.
Scooped by donhornsby
Scoop.it!

21 Ways to Be a Better Leader Without Breaking a Sweat

21 Ways to Be a Better Leader Without Breaking a Sweat | Surviving Leadership Chaos | Scoop.it
It's not rocket science. Being a better leader starts with the little things. Here's what you need to know.
donhornsby's insight:

(From the article): Don't talk to think. Thinking out loud is confusing when the person doing the verbal processing is the leader of those who are listening ('Is this an instruction? Are we really going to do this?'). Only do it with people who know you well, or make it clear when you are 'just musing'.

more...
Lili-Ann Wolff's curator insight, November 8, 2013 12:47 AM

Many good words about daily leadership

Scooped by donhornsby
Scoop.it!

When Relationships at Work, Work (And Don’t Work!)

When Relationships at Work, Work (And Don’t Work!) | Surviving Leadership Chaos | Scoop.it

Like them or loathe them we cannot escape the people we work with. 

donhornsby's insight:

(From the article): The take home message here is that while flattery and self-promotion might get you a job, they are unlikely to keep you in it! However, if you make sure you form a good relationship with your boss, remain good at your job and communicate using logic and evidence (rather than self-promotion and flattery) you should be in a strong and influential position.

more...
No comment yet.
Scooped by donhornsby
Scoop.it!

Good, Better, Best Leadership

Good, Better, Best Leadership | Surviving Leadership Chaos | Scoop.it
What does it mean to be a good leader or a better leader or a best leader? Some of these steps might just get you to reach your best leadership. (When we invest in people, we are investing in our leadership.
donhornsby's insight:

(From the article): Then there are those leaders who realize that the greatest way to lead is by connecting to people and building authentic relationships. These are the best leaders, as they understand the meaning of open and trusting relationships. Their priority is empowering others to leverage their talents and abilities because high performing team members create high performing teams. They spend time getting to know what makes people tick and what they truly care about. - See more at: http://terriklassconsulting.com/2013/10/29/good-better-best-leadership/#sthash.vLBKDVdk.dpuf

more...
Ivon Prefontaine, PhD's curator insight, October 30, 2013 12:10 PM

I think the best do all three of the things outlined in the article. They are present, involved without micro-managing, and build healthy relationships.

Scooped by donhornsby
Scoop.it!

Why Leaders Fail

Why Leaders Fail | Surviving Leadership Chaos | Scoop.it

Fake leaders – those with skills but lacking character – inevitably sink. Skills might get you there but character keeps you there.

donhornsby's insight:

(From the article): Leader fail for lack of character. Developing character is a matter of repeating behaviors.

 

What character qualities are essential to successful leadership?

more...
No comment yet.
Rescooped by donhornsby from New Leadership
Scoop.it!

The Dangers of Denial

The Dangers of Denial | Surviving Leadership Chaos | Scoop.it
How teams can help each other see the truth.

Via Roger Francis
donhornsby's insight:

(From the article): So yes, denial is alive and well in most organizations, which leads to delayed or inappropriate decisions, inaccurate or misleading communications, and a host of other dysfunctional outcomes. But it’s important to remember that it’s a natural human reaction to anxiety-provoking situations, which is why it’s important for teams to help each other see the truth.

more...
No comment yet.
Scooped by donhornsby
Scoop.it!

5 Ways Millennials Will Shape the Future of Work

5 Ways Millennials Will Shape the Future of Work | Surviving Leadership Chaos | Scoop.it
Millennials are the most educated, most diverse and most connected generation of our lifetime, and are poised to make a major impact on corporate America.
donhornsby's insight:

Are you ready?


(From the article): Currently, millennials account for 15 percent of all management positions and that number is expected to increase substantially over the coming years.  Here are five ways millennials will shape the future of work as their numbers increase.

more...
No comment yet.
Scooped by donhornsby
Scoop.it!

Ready to Be Promoted? - Let's Grow Leaders

Ready to Be Promoted? - Let's Grow Leaders | Surviving Leadership Chaos | Scoop.it

He thinks he's ready to be promoted.  You don't.  You don't want to crush his spirits, but he's not listening.  He blames you, the system, politics, and that crazy project you gave him last year. 

donhornsby's insight:

How do you work with an employee who think’s he’s ready for a promotion?

more...
No comment yet.
Rescooped by donhornsby from Positive futures
Scoop.it!

You Have Limitless Creative Potential

You Have Limitless Creative Potential | Surviving Leadership Chaos | Scoop.it
You have limitless creative ability, but you must believe it to achieve it.

Via MyCreativeTeam, David Hain
donhornsby's insight:

(From the article): The average adult thinks of three to six alternatives for any given situation. The average child thinks of 60. Why does this change as we mature? People stop believing in their creative abilities.


more...
David Hain's curator insight, November 12, 2013 9:44 AM

Positive futures depend on belief in self.

Ivon Prefontaine, PhD's curator insight, November 12, 2013 1:27 PM

What is sad is that school dulls the creativity of children. It is all down hill from kindergarten on. We need to instill the wonder of a beginner's mind in our students and let them carry it into adulthood.

Rescooped by donhornsby from LeadershipABC
Scoop.it!

The World's Most Influential Business Thinkers 2013

The World's Most Influential Business Thinkers 2013 | Surviving Leadership Chaos | Scoop.it

Clayton Christensen is still the most influential business thinker in the world, according to Thinkers50, a just-released ranking.


Via Kenneth Mikkelsen
donhornsby's insight:

(From the article): Thinkers50 uses the following criteria to put together the list:
1. Relevance of ideas
2. Rigor of research
3. Presentation of ideas
4. Accessibility/dissemination of ideas
5. International outlook
6. Originality of ideas
7. Impact of ideas
8. Practicality of ideas
9. Business sense
10. Power to inspire

 

Voters considered the first five criteria based on how the candidates have performed since the last ranking. They consider the next five looking at the long term.

more...
Scooped by donhornsby
Scoop.it!

Are You Hiring Partners or Filling Positions? — Chief Customer Officer 2.0

Are You Hiring Partners or Filling Positions? — Chief Customer Officer 2.0 | Surviving Leadership Chaos | Scoop.it
Beloved companies hire partners, they don’t fill positions.
donhornsby's insight:

Do you screen potential hires for core values?


Do you know culturally who will fit and who will not fit?


When you grow through Mergers and Acquisitions, do you perform a “culture fit” as part of the transition?

 

The new hires who enter your company become part of your customer’s experience and part of your company’s story.

more...
No comment yet.
Scooped by donhornsby
Scoop.it!

16 Free Online Business Courses That Are Actually Worth Your Time

16 Free Online Business Courses That Are Actually Worth Your Time | Surviving Leadership Chaos | Scoop.it
Online courses are rapidly expanding, we've picked out the best business economics and finance ones available.
donhornsby's insight:

It's important to be a life long learner. Here are a number of excellent suggestions for improving your knowledge of business, management, and marketing.

more...
No comment yet.
Rescooped by donhornsby from New Leadership
Scoop.it!

Six Drucker Questions that Simplify a Complex Age

Six Drucker Questions that Simplify a Complex Age | Surviving Leadership Chaos | Scoop.it
They'll help you challenge assumptions and reframe problems.

Via Roger Francis
donhornsby's insight:

(From the article): With that in mind, here are six questions—all of them straight out of Drucker’s writing—that I believe he would now pose to any manager trying to cope with, in his words, “the complexities of size, markets, products and technologies.” You should ask the first two from the standpoint of your overall organization. You should ask those who work for you the second two. And the final two you should ask yourself.

more...
No comment yet.
Rescooped by donhornsby from MILE Leadership
Scoop.it!

7 Excuses We Use To Cover Up Failure

7 Excuses We Use To Cover Up Failure | Surviving Leadership Chaos | Scoop.it
Our excuses drive us to failure because they let us take the easy way out. We all have things we could blame for derailing us in life. It’s only when you identify the excuses you’re using in life that you can really get ahead.

Via The People Development Network
donhornsby's insight:

(From the article): If you’re holding off on jumping into the uncomfortable simply because you’re scared, you’re wasting precious time. Everyone who’s ever done something big did it because they didn’t know what was waiting for them, they just stopped making excuses and went for it.

more...
No comment yet.
Rescooped by donhornsby from 21st Century Leadership
Scoop.it!

Characteristics That Set Great Leaders Apart

Characteristics That Set Great Leaders Apart | Surviving Leadership Chaos | Scoop.it

No one is perfect, and that goes for our leaders too — even though we may wish differently for them. We want them to be near perfect in their ability to inspire us to do great work, accomplish important things for the organization, and lead us with humanity and unquestionable character.


Via Patti Kinney, Roy Sheneman, PhD
donhornsby's insight:

(From the article): What are the leadership traits you value most and believe are essential in a great leader?

more...
No comment yet.
Scooped by donhornsby
Scoop.it!

Where are You on Your Leadership Journey?

Where are You on Your Leadership Journey? | Surviving Leadership Chaos | Scoop.it
Leadership as a journey is probably a tired metaphor. I’m as guilty as the next guy for wearing this out. I not only say it – I believe it!
donhornsby's insight:

(From the article): This is probably not the best label for this stage in a leader’s career because the best leaders never arrive. However, they do reach a point where they realize their success is inextricably linked to those they lead. The successful seasoned leader has gotten self out of the way and is focused on helping others win. As a result, he or she wins too! They also know, their continued contribution is contingent on their growth.

more...
Don Cloud's curator insight, November 5, 2013 7:17 AM

A more important insight ... leadership is not just a journey for the leader, but also for those who follow.  All of us have a story and all of us are on a journey.  The strong and insightful leader knows how to weave the stories of his/her people together ... to create the organizations story ... so that we all can enjoy and learn from the journey.

Scooped by donhornsby
Scoop.it!

The Big Lesson from Twelve Good Decisions

The Big Lesson from Twelve Good Decisions | Surviving Leadership Chaos | Scoop.it
High-stakes decisions should be seen for what they are: hard work.
donhornsby's insight:

(From the article): So don’t kid yourself. Good decision-making is hard work. If I seem to be overstating the case, well then possibly you are an especially gifted manager, and such proven management principles are just second nature to you. Or possibly you are clairvoyant, and can make the right calls without additional perspectives, analytical tools, or logical process.  But here’s another possibility about your decision-making: if it’s that easy for you, perhaps you’re actually not doing it very well.

more...
No comment yet.
Scooped by donhornsby
Scoop.it!

5 Words You Should Say Every Day

5 Words You Should Say Every Day | Surviving Leadership Chaos | Scoop.it
5 Words You Say Every Day - Small interactions add up.  The simplest words prove most useful.  In fact they’re tough to over use.
donhornsby's insight:

(From the article): Leadership impact comes in the context of the mundane.  Every day little words inspire connection more than any grand speech you could deliver.  It’s what you say when you think it doesn’t matter that matters.

 

They notice the way you answer the phone, or your reaction in the hallway.

 

The choices you make when you’re excited, rushed, tired, hungry, annoyed, eager… all matter.  Choose wisely.

more...
No comment yet.