Surviving Leadership Chaos
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Surviving Leadership Chaos
" We make a living by what we get, we make a life by what we give. " - Winston Churchill
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The Big Impact of a Small and Thoughtful Thank You Note

The Big Impact of a Small and Thoughtful Thank You Note | Surviving Leadership Chaos | Scoop.it

Super salespeople excel at writing thank you notes. That’s why they stay at the top of their game and drive BMWs.

But those who don’t live by commissions — or don’t earn the commissions or salary they want — could learn a thing or two about the impact of the tools used by those with star power.

Especially when such tools cost no more than the price of a stamp or take no more effort than clicking a button!


Via Roger Francis
donhornsby's insight:
(From the article): Consider your own social media activity: Would you rather see a “like” or a “comment” on your Facebook, Twitter, or LinkedIn post? Of course, you’re not mailing a formal sealed and delivered handwritten note, but certainly a comment shows more appreciation for a thoughtful post that you’ve benefitted from than clicking a “Like” button. Saying “thank you” never goes out of style. It benefits both parties. And it’s contagious.
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Ivon Prefontaine, PhD's curator insight, March 16, 2016 12:59 PM
(From the article): Consider your own social media activity: Would you rather see a “like” or a “comment” on your Facebook, Twitter, or LinkedIn post? Of course, you’re not mailing a formal sealed and delivered handwritten note, but certainly a comment shows more appreciation for a thoughtful post that you’ve benefitted from than clicking a “Like” button. Saying “thank you” never goes out of style. It benefits both parties. And it’s contagious. Taking time to thank others sends a message that you care about what they do and who they are.
Mark E. Deschaine, PhD's curator insight, March 17, 2016 7:16 AM
(From the article): Consider your own social media activity: Would you rather see a “like” or a “comment” on your Facebook, Twitter, or LinkedIn post? Of course, you’re not mailing a formal sealed and delivered handwritten note, but certainly a comment shows more appreciation for a thoughtful post that you’ve benefitted from than clicking a “Like” button. Saying “thank you” never goes out of style. It benefits both parties. And it’s contagious. Taking time to thank others sends a message that you care about what they do and who they are.
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The 7 Qualities of People Who Are Highly Respected

The 7 Qualities of People Who Are Highly Respected | Surviving Leadership Chaos | Scoop.it
Leaders are judged on their results and respected for how well they treat people.
donhornsby's insight:
(From the article): Be willing to change. Being intractable won’t get you anywhere. Realize that the process of evolution includes change. Make an effort to grow as a person; learn new skills, try new activities, and especially, re-examine your automatic behaviors. And don’t forget to congratulate yourself on progress you make along the way to becoming a better person.
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Vincent PEIFFERT's curator insight, March 16, 2016 5:20 AM
(From the article): Be willing to change. Being intractable won’t get you anywhere. Realize that the process of evolution includes change. Make an effort to grow as a person; learn new skills, try new activities, and especially, re-examine your automatic behaviors. And don’t forget to congratulate yourself on progress you make along the way to becoming a better person.
nathalie chiasson's curator insight, March 16, 2016 8:07 AM
(From the article): Be willing to change. Being intractable won’t get you anywhere. Realize that the process of evolution includes change. Make an effort to grow as a person; learn new skills, try new activities, and especially, re-examine your automatic behaviors. And don’t forget to congratulate yourself on progress you make along the way to becoming a better person.
Cameron Larsuel's curator insight, March 16, 2016 4:55 PM
(From the article): Be willing to change. Being intractable won’t get you anywhere. Realize that the process of evolution includes change. Make an effort to grow as a person; learn new skills, try new activities, and especially, re-examine your automatic behaviors. And don’t forget to congratulate yourself on progress you make along the way to becoming a better person.
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7 life questions to answer before you turn 30

7 life questions to answer before you turn 30 | Surviving Leadership Chaos | Scoop.it

 Your 20s are filled with confusing questions. Should you get married? Where should you live? What career should you pursue?


If you're having trouble answering any of these questions, perhaps you should be asking different ones.

donhornsby's insight:
(From the article): How much did I learn today?
“When you are in 20s, your learning curve should be so high,” writes Raja Reddy Poreddy. “Learn a lot every day. Make sure you write a diary of what you have learned each day.”
This daily habit is a good one to hold on to, even as you progress into your 30s and beyond. Your goal should be to learn something new every day, so that your view of the world is constantly changing.
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Are You an Alpha Male Leader?

Are You an Alpha Male Leader? | Surviving Leadership Chaos | Scoop.it
When drive, competitiveness and commitment are too much.
donhornsby's insight:
(From the article) There is a place for alpha-like behaviour in organisations which need the drive, competitiveness and commitment of such leaders. However this should be balanced with models of leadership that connect, build and nurture. Once this has been achieved, organisations like Amazon (named as one of the most stressful companies to work for) will discover that employees who work without fear can be driven to new heights.
 

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Create Wise Leader's curator insight, March 11, 2016 5:02 AM
(From the article) There is a place for alpha-like behaviour in organisations which need the drive, competitiveness and commitment of such leaders. However this should be balanced with models of leadership that connect, build and nurture. Once this has been achieved, organisations like Amazon (named as one of the most stressful companies to work for) will discover that employees who work without fear can be driven to new heights.
 

nathalie chiasson's curator insight, March 11, 2016 7:46 AM
(From the article) There is a place for alpha-like behaviour in organisations which need the drive, competitiveness and commitment of such leaders. However this should be balanced with models of leadership that connect, build and nurture. Once this has been achieved, organisations like Amazon (named as one of the most stressful companies to work for) will discover that employees who work without fear can be driven to new heights.
 

Jaro Berce's curator insight, March 15, 2016 6:17 AM
(From the article) There is a place for alpha-like behaviour in organisations which need the drive, competitiveness and commitment of such leaders. However this should be balanced with models of leadership that connect, build and nurture. Once this has been achieved, organisations like Amazon (named as one of the most stressful companies to work for) will discover that employees who work without fear can be driven to new heights.
 

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Don't just listen to, listen through 

Don't just listen to, listen through  | Surviving Leadership Chaos | Scoop.it
Effective leadership requires a high level of emotional intelligence that enables us to understand how the things we say and do come across to others.
donhornsby's insight:
(From the article): Effective leadership requires a high level of emotional intelligence that enables us to understand how the things we say and do come across to those around us. That said, it’s easy to say “don’t be that guy” when somebody says something offensive; what’s more difficult is preventing “that guy” from knocking us off our own game.
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Ariana Amorim's curator insight, March 9, 2016 6:05 AM
(From the article): Effective leadership requires a high level of emotional intelligence that enables us to understand how the things we say and do come across to those around us. That said, it’s easy to say “don’t be that guy” when somebody says something offensive; what’s more difficult is preventing “that guy” from knocking us off our own game.
Vincent PEIFFERT's curator insight, March 16, 2016 5:28 AM
(From the article): Effective leadership requires a high level of emotional intelligence that enables us to understand how the things we say and do come across to those around us. That said, it’s easy to say “don’t be that guy” when somebody says something offensive; what’s more difficult is preventing “that guy” from knocking us off our own game.
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How People Learn to Become Resilient

How People Learn to Become Resilient | Surviving Leadership Chaos | Scoop.it

“We can become less resilient, or less likely to be resilient,” Bonanno says. “We can create or exaggerate stressors very easily in our own minds. That’s the danger of the human condition.” Human beings are capable of worry and rumination: we can take a minor thing, blow it up in our heads, run through it over and over, and drive ourselves crazy until we feel like that minor thing is the biggest thing that ever happened. In a sense, it’s a self-fulfilling prophecy. Frame adversity as a challenge, and you become more flexible and able to deal with it, move on, learn from it, and grow. Focus on it, frame it as a threat, and a potentially traumatic event becomes an enduring problem; you become more inflexible, and more likely to be negatively affected.


Via David Hain
donhornsby's insight:

Resilience deconstructed! Turns out it is a skill set that can, and should, be learned and practised.

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Karlton B McIver's curator insight, March 9, 2016 7:52 AM

Resilience deconstructed! Turns out it is a skill set that can, and should, be learned and practised.

Vincent PEIFFERT's curator insight, March 16, 2016 5:29 AM

Resilience deconstructed! Turns out it is a skill set that can, and should, be learned and practised.

Johan Meiring Van Zyl's curator insight, April 4, 2016 8:43 AM

Resilience deconstructed! Turns out it is a skill set that can, and should, be learned and practised.

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Take Your Talk On A Walk: How Walking Improves Storytelling & Fosters Creativity

Take Your Talk On A Walk: How Walking Improves Storytelling & Fosters Creativity | Surviving Leadership Chaos | Scoop.it

The way we move our bodies further changes the nature of our thoughts, and vice versa.


Via Karen Dietz
donhornsby's insight:

As great walkers of the past and present have made abundantly clear—anecdotally at least—we observe a significant link between walking and creative thinking.

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ismokuhanen's curator insight, March 15, 2016 2:47 PM

Every time I'm getting a story ready to tell, or every time I give a storied talk, I storyboard my presentation on a set of 3x5 cards (1 image/trigger word per card), than go for a walk.


Why? Because it embeds the story into my body and becomes much more of a whole brain/body experience. That way it's a lot easier to tell when I'm on the stage.


Or if I know I have a talk coming up, but I'm not sure about what I'm going to say, I go on a walk. Presto magic, while on the walk I figure it all out. This is when  I take my cell phone with me that's got the Evernote app on it. I open up a new note in Evernote and can record my thoughts and the talk right into the note while walking. By the time I get back to the office, my thoughts/outline/story are already on my computer waiting for storyboarding and polishing.


Easy peasy!


Now researchers at Stanford Univ. have confirmed how powerful walking is in stimulating creativity. Since storytelling is a creative act, it's no wonder how walking can work so well with them.


You'll enjoy this post, along with the 13:45 minute interview with Mary Oppezzo, one of the 2 Stanford walking researchers featured. Story on!


This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it. Follow her on Twitter @kdietz

Ivon Prefontaine, PhD's curator insight, March 24, 2016 11:44 AM

Every time I'm getting a story ready to tell, or every time I give a storied talk, I storyboard my presentation on a set of 3x5 cards (1 image/trigger word per card), than go for a walk.


Why? Because it embeds the story into my body and becomes much more of a whole brain/body experience. That way it's a lot easier to tell when I'm on the stage.


Or if I know I have a talk coming up, but I'm not sure about what I'm going to say, I go on a walk. Presto magic, while on the walk I figure it all out. This is when  I take my cell phone with me that's got the Evernote app on it. I open up a new note in Evernote and can record my thoughts and the talk right into the note while walking. By the time I get back to the office, my thoughts/outline/story are already on my computer waiting for storyboarding and polishing.


Easy peasy!


Now researchers at Stanford Univ. have confirmed how powerful walking is in stimulating creativity. Since storytelling is a creative act, it's no wonder how walking can work so well with them.


You'll enjoy this post, along with the 13:45 minute interview with Mary Oppezzo, one of the 2 Stanford walking researchers featured. Story on!


This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it. Follow her on Twitter @kdietz

Carlos Vázquez's curator insight, March 25, 2016 1:59 PM

Every time I'm getting a story ready to tell, or every time I give a storied talk, I storyboard my presentation on a set of 3x5 cards (1 image/trigger word per card), than go for a walk.


Why? Because it embeds the story into my body and becomes much more of a whole brain/body experience. That way it's a lot easier to tell when I'm on the stage.


Or if I know I have a talk coming up, but I'm not sure about what I'm going to say, I go on a walk. Presto magic, while on the walk I figure it all out. This is when  I take my cell phone with me that's got the Evernote app on it. I open up a new note in Evernote and can record my thoughts and the talk right into the note while walking. By the time I get back to the office, my thoughts/outline/story are already on my computer waiting for storyboarding and polishing.


Easy peasy!


Now researchers at Stanford Univ. have confirmed how powerful walking is in stimulating creativity. Since storytelling is a creative act, it's no wonder how walking can work so well with them.


You'll enjoy this post, along with the 13:45 minute interview with Mary Oppezzo, one of the 2 Stanford walking researchers featured. Story on!


This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it. Follow her on Twitter @kdietz

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9 Ways to Make Sure You Have Effective Meetings

9 Ways to Make Sure You Have Effective Meetings | Surviving Leadership Chaos | Scoop.it

We’ve all been there – meetings that have gone on for too long, but nothing has been accomplished. When done right, meetings can make work easier, but more often than not they fill up your schedule and just waste everyone’s time.

Here are 9 simple tips to regain control of your calendar and improve your meeting effectiveness.


Via Roger Francis
donhornsby's insight:

Approximately $38 billion is lost every year in the US due to unproductive meetings. They’re an important part of the workplace, but what if there was a way to make sure you stayed on track and discussed what you needed to using the time you allotted.

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Mary Martínez's curator insight, February 25, 2016 5:35 PM

Approximately $38 billion is lost every year in the US due to unproductive meetings. They’re an important part of the workplace, but what if there was a way to make sure you stayed on track and discussed what you needed to using the time you allotted.

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Ask Profound Questions…Get Profound Answers

Ask Profound Questions…Get Profound Answers | Surviving Leadership Chaos | Scoop.it

The way to get your focus clearer is by asking profound questions. This article is about teaching you what profound questions to ask to turn the fog in your head into crystal-clear energizing, unlocking, releasing, and expanding in your ability to focus. 

donhornsby's insight:

(From the article): Secondly, make a hobby of collecting questions for a lifetime. I would encourage you to start today making your collection of questions. Ask your best friends, ask the leaders you know in your life, “What are your all-­­time favorite questions? What questions do you ask before making a major decision? What questions would you ask before you risk money? What questions would you ask at this point in my career? What questions would you ask before you decide to sell something or buy something or adopt a child or build a house?”

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Inspire Loyalty With Your Leadership: Here's How

Inspire Loyalty With Your Leadership: Here's How | Surviving Leadership Chaos | Scoop.it
6 ways you can motivate a team to 'follow you to the ends of the earth.'
donhornsby's insight:

(From the article): The greatest leaders in the world are not revered because they demanded loyalty -- they created loyalty through their words and actions. With everyday care and personal conviction, you too can create a company that is full of employees who are devoted, hard-working, and unwavering. 

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Cameron Larsuel's curator insight, February 18, 2016 12:00 PM

As a strategic leader you must embrace the complexity of life, only then can you awaken your true strategic leadership potential. 

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The Art of Being Insightful without Being Creepy

The Art of Being Insightful without Being Creepy | Surviving Leadership Chaos | Scoop.it
To gain the attention of empowered buyers, sales pros are doing more research than ever before. The goal is to present insights that get potential buyers to take notice, but sometimes these efforts get attention for all the wrong reasons. Social media has its own special etiquette, and you will be far more successful if you follow the unwritten rules.

Via Anita Windisman
donhornsby's insight:

(From the article): You wouldn’t ask someone you just met to help you move, no matter how good your first conversation is going. A big ask like that requires time spent building trust and rapport. Yet some sales reps can be fooled by the casual nature of social media into asking for a next step the relationship can’t yet support.


As the person making the initial contact, it’s your responsibility to add value first. It’s best to start with liking the prospects’ shares, then move on to leaving insightful comments on their posts. After that, you can ask them to connect on LinkedIn and send a personalized introductory message with a small ask (like reading an article or taking a 15-minute phone call). These incremental steps will help you build to a bigger request, without seeming like you are imposing.

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How changing your mind makes you a better leader

How changing your mind makes you a better leader | Surviving Leadership Chaos | Scoop.it
Take a look at the biggest films of recent months, and you’ll see a bevy of heroes acclaimed for their ability to stick to their guns. In The Hunger Games trilogy, Katniss Everdeen refuses to succumb to the authoritarian regime’s attempts to make her their pawn. In the recent medical drama Concussion, Dr. Bennet Amolu...
donhornsby's insight:

An excellent read on the importance of being humble enough to allow the best ideas to prevail in your organization.

 

(From the article) Persuadable leaders have three powerful advantages. First, people who are willing to change their opinions as circumstances change see the world more clearly. Research suggests that individuals who have a cognitively flexible style—that is, people who are skeptical of their own beliefs and are willing to change their mind when they encounter new evidence—make more accurate predictions. 

 

Being persuadable also makes leaders more agile. Leaders need to be able to adapt quickly when the housing market tanks or the smartphone becomes the world’s accessory of choice. Because persuadable leaders treat their beliefs as temporary, they’re able to more quickly abandon old beliefs in favor of a new one. That helps them beat out their competitors. 

 

Lastly, persuadable people are able to address their weaknesses—thereby improving faster. We know that humans are not very good at recognizing our own flaws. We’re much better at assessing someone else’s. Persuadable leaders capitalize on this element of human nature by allowing others to point out their weaknesses for them. 

 

People who are actively willing to change their minds help ensure that the best ideas prevail. That’s an incredible service to employees, businesses, voters, and society as a whole. In fact, I can’t think of a more heroic act.

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Ivon Prefontaine, PhD's curator insight, February 16, 2016 6:25 PM

Changing one's mind, other than as a matter of whimsy, is important. It opens the door for followers to believe they can have an impact when it comes to making decisions. It is nice to hear someone say, "I did not think of that before. Let's explore it together."

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The habit that will consistently make you more powerful at work

The habit that will consistently make you more powerful at work | Surviving Leadership Chaos | Scoop.it

When we try to do things in a rush, we are usually destined to fail from the start — something I learned from my own mistakes. Faster doesn’t necessarily mean better.


Via David Hain, Bobby Dillard, Roy Sheneman, PhD
donhornsby's insight:

(From the article): Being a patient listener allows us to absorb the full message, both spoken and unspoken. Being patiently mindful of the speaker’s every gesture, facial expression, and change in tone allows for a fuller understanding of the underlying issues.

TIME ALLOWS FOR SMARTER DECISIONS.

The best ideas seldom come to mind immediately. The longer we take to ponder a problem, the easier our brains may find it to fit everything into place. It is often in the quiet moments when inspiration strikes, and it hardly ever happens when we are desperate to make a decision. An attitude of patience helps us to smooth over those inevitable bumps in the road, and we usually reach the best path in our own time.

 

Any decision can be made quickly, but the consequences of those choices live for much longer. We live in a world where split-second decisions and decisive actions are constantly encouraged at our workplaces. How much smoother would things be if we all took the time to make the right decision the first time? It is all too easy to be hijacked by pressures and emotions and rushed into a hasty mistake.

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David Hain's curator insight, February 1, 2016 6:26 AM

“The strongest of all warriors are these two — Time and Patience" ~ Tolstoy, HT @faisal_hoque

Ivon Prefontaine, PhD's curator insight, February 11, 2016 5:07 PM

Patience allows us to pause and listen closely to others, the world, and ourselves.

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You’ve Got to Serve Someone

You’ve Got to Serve Someone | Surviving Leadership Chaos | Scoop.it

Servant leadership is not a new concept. Robert Greenleaf introduced the idea back in 1977. In recent years, however, concrete evidence has emerged that the approach delivers more than warm, fuzzy feelings. Last month, the first quantitative study that begins to explain a connection between servant leadership and improved individual performance was published by researchers in Canada. This new evidence may help move servant leadership from a niche practice to one adopted by more executives.


Via Roger Francis
donhornsby's insight:
(From the article): Historically, servant leadership has been seen as more about the heart than the head. This study adds to the growing body of evidence that it is time for the head to catch up.
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Ivon Prefontaine, PhD's curator insight, March 16, 2016 1:01 PM
(From the article): Historically, servant leadership has been seen as more about the heart than the head. This study adds to the growing body of evidence that it is time for the head to catch up. This is a concept that is long overdue. If we practiced the hard work of true servant-leadership in schools, what a difference that would make.
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Signs You’re Burning Out (And How To Stop It)

Signs You’re Burning Out (And How To Stop It) | Surviving Leadership Chaos | Scoop.it
Even the best jobs can lead to burnout. The harder you work and the more motivated you are to succeed, the easier it is to get in over your head. The prevalence of burnout is increasing as technology
donhornsby's insight:
All I can say is, based on my experience, this article is spot on!

(From the article): Lean on your support system. It’s tempting to withdraw from other people when you’re feeling stressed, but they can be powerful allies in the war against burnout. Sympathetic family and friends are capable of helping you. Spending time with people who care about you helps you to remove yourself from the stresses of work and reminds you to live a little and have fun.
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nathalie chiasson's curator insight, March 16, 2016 8:07 AM
All I can say is, based on my experience, this article is spot on!

(From the article): Lean on your support system. It’s tempting to withdraw from other people when you’re feeling stressed, but they can be powerful allies in the war against burnout. Sympathetic family and friends are capable of helping you. Spending time with people who care about you helps you to remove yourself from the stresses of work and reminds you to live a little and have fun.
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Are Our Leaders Losing their Humility?

Are Our Leaders Losing their Humility? | Surviving Leadership Chaos | Scoop.it

Whatever happened to humility as a virtue for leaders?


Via David Hain, Roger Francis
donhornsby's insight:

(From the article): Humility derives from an inner sense of self-worth. Humble leaders are grounded by their beliefs, their values, and the principles by which they lead. Ultimately, they know to lead is to serve their customers, employees, investors, communities, and ultimately, society through their work.

Humility is an essential quality for authentic leaders. People trust them because they know they are genuine, honest, and sincere. Lacking those qualities, people live in fear and doubt – not exactly the ingredients to bring out the best in people. In difficult times, people rely on humble leaders even more to get them through crises.

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nathalie chiasson's curator insight, March 11, 2016 7:45 AM

A plea for more humble leaders, seconded here!

Martin McGaha's curator insight, March 11, 2016 12:11 PM

(From the article): Humility derives from an inner sense of self-worth. Humble leaders are grounded by their beliefs, their values, and the principles by which they lead. Ultimately, they know to lead is to serve their customers, employees, investors, communities, and ultimately, society through their work.

Humility is an essential quality for authentic leaders. People trust them because they know they are genuine, honest, and sincere. Lacking those qualities, people live in fear and doubt – not exactly the ingredients to bring out the best in people. In difficult times, people rely on humble leaders even more to get them through crises.

Johan Meiring Van Zyl's curator insight, April 4, 2016 8:47 AM

A plea for more humble leaders, seconded here!

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Six Reasons Why Young Employees Will Want To Stay With Your Company

Six Reasons Why Young Employees Will Want To Stay With Your Company | Surviving Leadership Chaos | Scoop.it

 This article will attempt to identify some reasons why millennials (at least ones like me) want to stay at an organization, and what makes us jump around the industry, or even cross-over into a new one.

donhornsby's insight:
(From the article): Trust, transparency, feedback, honesty, and availability. These are all things we look for in a role and a company. We don’t separate work from personal life, which means we crave fulfilling and meaningful work. But, in order to get better everyday, we need some guidance from older, more experienced employees. Make yourself available, even if it’s just 10 minutes, where we can ask questions, get honest feedback, and combine our “learning by doing” with “learning by asking” to keep us curious, inspired, and devoted to do good work and produce results.
Take this mentorship one step further, and invest in our desire to learn. Send us to conferences and events where we’ll spend a day learning and listening to leaders in the industry. Connect us with your friends and contacts in the industry who are willing to grab coffee or talk on the phone. Support us if we want to enroll in an online course that’s related to our role and industry. We want to be better, smarter, more productive employees, and if we are committed to improving ourselves, you can help us out by supporting our drive.
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Vincent PEIFFERT's curator insight, March 16, 2016 5:22 AM
(From the article): Trust, transparency, feedback, honesty, and availability. These are all things we look for in a role and a company. We don’t separate work from personal life, which means we crave fulfilling and meaningful work. But, in order to get better everyday, we need some guidance from older, more experienced employees. Make yourself available, even if it’s just 10 minutes, where we can ask questions, get honest feedback, and combine our “learning by doing” with “learning by asking” to keep us curious, inspired, and devoted to do good work and produce results.
Take this mentorship one step further, and invest in our desire to learn. Send us to conferences and events where we’ll spend a day learning and listening to leaders in the industry. Connect us with your friends and contacts in the industry who are willing to grab coffee or talk on the phone. Support us if we want to enroll in an online course that’s related to our role and industry. We want to be better, smarter, more productive employees, and if we are committed to improving ourselves, you can help us out by supporting our drive.
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Rewards and Recognition Done Right

Rewards and Recognition Done Right | Surviving Leadership Chaos | Scoop.it
Rewards and recognition programs can be an important part of your organization’s incentive plan. However, if they are implemented wrong, they can backfire.
donhornsby's insight:
(From the article): Deliberate the delivery
How you deliver rewards and recognition to employees can stick the landing or crash the landing. Don’t kill the intent. You should think through the delivery with attention to detail. For example, sincerity is key; if it comes from the heart it sticks in the mind. Also remember that “Specificity is a must; general praise leads to a general malaise,” and “Timeliness is critical. Drift creates a rift.” Let R&R drift past the time a praise-worthy event occurred and you create a rift between receipt of the recognition and any potential for associated meaning.
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Roger Francis's curator insight, March 4, 2016 11:56 AM
(From the article): Deliberate the delivery
How you deliver rewards and recognition to employees can stick the landing or crash the landing. Don’t kill the intent. You should think through the delivery with attention to detail. For example, sincerity is key; if it comes from the heart it sticks in the mind. Also remember that “Specificity is a must; general praise leads to a general malaise,” and “Timeliness is critical. Drift creates a rift.” Let R&R drift past the time a praise-worthy event occurred and you create a rift between receipt of the recognition and any potential for associated meaning.
Dean J. Fusto's curator insight, March 4, 2016 3:18 PM
(From the article): Deliberate the delivery
 
How you deliver rewards and recognition to employees can stick the landing or crash the landing. Don’t kill the intent. You should think through the delivery with attention to detail. For example, sincerity is key; if it comes from the heart it sticks in the mind. Also remember that “Specificity is a must; general praise leads to a general malaise,” and “Timeliness is critical. Drift creates a rift.” Let R&R drift past the time a praise-worthy event occurred and you create a rift between receipt of the recognition and any potential for associated meaning.
Vincent PEIFFERT's curator insight, March 16, 2016 5:26 AM
(From the article): Deliberate the delivery
How you deliver rewards and recognition to employees can stick the landing or crash the landing. Don’t kill the intent. You should think through the delivery with attention to detail. For example, sincerity is key; if it comes from the heart it sticks in the mind. Also remember that “Specificity is a must; general praise leads to a general malaise,” and “Timeliness is critical. Drift creates a rift.” Let R&R drift past the time a praise-worthy event occurred and you create a rift between receipt of the recognition and any potential for associated meaning.
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How to Build a Culture of Originality

How to Build a Culture of Originality | Surviving Leadership Chaos | Scoop.it
Anyone can innovate if given the opportunity and the support.
donhornsby's insight:

(From the article): When everyone thinks in similar ways and sticks to dominant norms, businesses are doomed to stagnate. To fight that inertia and drive innovation and change effectively, leaders need sustained original thinking in their organizations. They get it by building a culture of nonconformity, as Kohlmann did in the navy. I’ve been studying this for the better part of a decade, and it turns out to be less difficult than I expected.


For starters, leaders must give employees opportunities and incentives to generate—and keep generating—new ideas, so that people across functions and roles get better at pushing past the obvious. However, it’s also critical to have the right people vetting those ideas. That part of the process should be much less democratic and more meritocratic, because some votes are simply more meaningful than others. And finally, to continue generating and selecting smart ideas over time, organizations need to strike a balance between cultural cohesion and creative dissent.

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Martin McGaha's curator insight, March 15, 2016 5:34 AM

(From the article): When everyone thinks in similar ways and sticks to dominant norms, businesses are doomed to stagnate. To fight that inertia and drive innovation and change effectively, leaders need sustained original thinking in their organizations. They get it by building a culture of nonconformity, as Kohlmann did in the navy. I’ve been studying this for the better part of a decade, and it turns out to be less difficult than I expected.


For starters, leaders must give employees opportunities and incentives to generate—and keep generating—new ideas, so that people across functions and roles get better at pushing past the obvious. However, it’s also critical to have the right people vetting those ideas. That part of the process should be much less democratic and more meritocratic, because some votes are simply more meaningful than others. And finally, to continue generating and selecting smart ideas over time, organizations need to strike a balance between cultural cohesion and creative dissent.

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Millennials Forge Their Own Paths — Don’t Force Them To Follow Yours

Millennials Forge Their Own Paths — Don’t Force Them To Follow Yours | Surviving Leadership Chaos | Scoop.it

Today’s young professionals crave influence over acknowledgment. They care more about finding meaning and fulfillment in their work than they do about titles, promotions, and raises.

donhornsby's insight:

(From the article): Invest in your millennial employees, give them opportunities to lead, and solicit their feedback. By providing them with a chance to grow now, you can ensure that the future leaders of your company will be well-prepared for the challenges that lie ahead.

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Martin McGaha's curator insight, March 15, 2016 5:39 AM

(From the article): Invest in your millennial employees, give them opportunities to lead, and solicit their feedback. By providing them with a chance to grow now, you can ensure that the future leaders of your company will be well-prepared for the challenges that lie ahead.

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The Power Of Thank You

The Power Of Thank You | Surviving Leadership Chaos | Scoop.it

The two most important words that inspire action are thank you.   

donhornsby's insight:

(From the article): So say thank you every day – Not just to your unsung heroes who help you, but also to your peers, supervisors, customers, friends and children. Don’t take them for granted. Write a personal note. Take them to lunch. Send them a small gift. Acknowledge the good things that they do and the difference they make.

 

Most of all – do it sincerely. You’ll be impressed with the actions that follow.

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Ivon Prefontaine, PhD's curator insight, February 23, 2016 1:37 PM

I found thank you along with greeting students and parents and acknowledging my errors were important in my pedagogic relationships.

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9 Communication Habits That All Successful Leaders Have

9 Communication Habits That All Successful Leaders Have | Surviving Leadership Chaos | Scoop.it
At the heart of successful leadership and great business is great communication.

Via Angus Woodhead, Roger Francis
donhornsby's insight:
(From the article): Use the power of "I" statements.

Communication becomes more productive when you avoid stating your thoughts as facts. For example, instead of saying, "This project is a failure," you might say, "I am very concerned about the sustainability of this project." Try to avoid "you" statements ("You haven't done anything") that set up a cycle of judgment and defensiveness. Instead, say, "I can see there's still a lot to be done."  

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Angus Woodhead's curator insight, February 23, 2016 12:12 AM

Successful leaders know the importance of communication. Lolly Daskal presents 9 key communication habits that great leaders use for success with their teams and themselves.

Cameron Larsuel's curator insight, February 23, 2016 10:06 PM

Communication is key to leveraging the potential of the human experience.

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3 Ways to Boost Your Customer Service Listening

3 Ways to Boost Your Customer Service Listening | Surviving Leadership Chaos | Scoop.it

Listening to customers – or employees for that matter – can be challenging. They often don’t know the reason things have to work the way they do. They often complain about things you can’t change. They sometimes have already decided to just tell you a long, drawn-out story about why they will never deal with your organization again!


Via SocialMediaRestaurants.com
donhornsby's insight:

(From the article): It’s even more of a challenge in today’s hyper-distracting world of too many channels and many vocal complainers. Next time you are facing that inevitable situation, take a breath and get ready to listen with the right intentions.


Your complainers, future customers, and blood pressure will all thank you!

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Five Practices To Become The Best Boss You Ever Had

Five Practices To Become The Best Boss You Ever Had | Surviving Leadership Chaos | Scoop.it

An organization is a reflection of its leadership. According to a Gallup poll, 50 percent of Americans have left a job because of a bad employer-employee relationship. So it’s fair to say that being a better boss improves employee retention and the overall product, right?

 

Both of those goals can be met by authority figures being the same bosses to themselves as they are to employees. A manager can model the kind of behavior he wants his employees to display by consistently employing these five practices:

donhornsby's insight:
(From the article): Admit your mistakes.

By that same token, own up to your own faults to show your employees that you’re not perfect. More people will trust you because you are willing to be vulnerable.

Answer to your mistakes, fulfill your responsibilities, and expect your employees to do the same. This tactic shows your workers that:

You live by the same expectations you have for them.You are the example by which they should work.They each play an integral role on the team.If they fail to perform their duties or functions, then the whole team suffers.They contribute across all aspects of the business.

Errors happen, even if you’d rather they didn’t. If managers want to minimize their employees’ work-related mistakes, then they have a responsibility to shine a light on their own missteps.

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Three Lessons In Agile Mindset Inspired By The Rolling Stones

Three Lessons In Agile Mindset Inspired By The Rolling Stones | Surviving Leadership Chaos | Scoop.it
Albert Einstein once said, “A new type of thinking is essential if mankind is to survive and move toward higher levels.” In that vein, continuing...
donhornsby's insight:

(From the article): You can learn so much from moving your body, connecting with your mind, and freeing yourself from your past failures. If you always keep your stone rolling, you’ll develop the competencies of an agile mindset — and the rest of your company will follow suit.

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