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6 Ways to Increase Employee Engagement: How “Attitude Reflects Leadership”

6 Ways to Increase Employee Engagement: How “Attitude Reflects Leadership” | Surviving Leadership Chaos | Scoop.it

If you value highly engaged teams, you must foster a highly engaging work environment, and be a highly engaged team member yourself. (What does your attitude say in the workplace?).


Via Richard Andrews, Kevin Watson
donhornsby's insight:

(From the article): In its report, Gallup states, “Gallup’s research has found that managers are primarily responsible for their employee’s engagement levels.” If this is true, we all must continually develop these skills in order to inspire employees and unleash their full potential.


How do you ensure you are an engaged leader?

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John Michel's curator insight, March 19, 2014 8:54 AM

Here are six characteristics of an engaging team environment. Ask yourself how you can personally role model these characteristics with your team:

Surviving Leadership Chaos
" We make a living by what we get, we make a life by what we give. " - Winston Churchill
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Serving and Leadership on Facebook!

Serving and Leadership on Facebook! | Surviving Leadership Chaos | Scoop.it
Articles and Ideas relating to leadership, serving, and culture.
donhornsby's insight:

I have established a companion page to this curation effort on Facebook.  Could you drop by today and 'like' the page?  

The plans include a new blog debuting in 2015.

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Cruise Line Class's comment, August 15, 2013 7:49 AM
Thank you ....just liked the page Don. Love the elephants :)
Joe Boutte's comment, April 5, 2014 7:40 AM
Great page and thank you for creating it!
Marc Wachtfogel, PhD's curator insight, August 5, 2015 2:48 PM

I have established a companion page to this curation effort on Facebook.  Could you drop by today and 'like' the page?  

The plans include a new blog debuting in 2015.

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10 Life Skills Never Taught, But Totally Essential

10 Life Skills Never Taught, But Totally Essential | Surviving Leadership Chaos | Scoop.it

When it comes to creating a successful life, most of us were introduced to a variety of traditional skills designed to get us there. Habits like time management, creative thinking, and self-discipline are commonly celebrated as key to success.


Via Patricia Clason, Bobby Dillard, Roy Sheneman, PhD
donhornsby's insight:

(From the article): How to ask for help.


Our fear of rejection and unwillingness to impose upon others (and also perhaps our desire for independence) often keep us from requesting the help we need to achieve what we most want. Jack Canfield suggests we become "world class askers" in pursuit of our greatest dreams because nothing great is ever created in isolation. Learning to ask for support is undoubtedly a key success skill.

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Patricia Clason's curator insight, January 27, 9:42 AM

Definitely worth reading - skills a lot of people do not have!

Val Emich's curator insight, January 28, 8:53 PM
Healthy Dining Finder - Restaurant Nutrition and Menu Information


Life skills are soo important.  What are you teaching your kids? 

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The price of poor listening

The price of poor listening | Surviving Leadership Chaos | Scoop.it
Hearing and understanding someone else's point of view is a learned skill that requires effort. But it's one we all need to make. Because poor listening leads to misunderstandings, errors, bad decisions, loss of team cohesion and costly mistakes.

Via Kevin Watson, Roger Francis
donhornsby's insight:

(From the article): Try this process the next time you encounter a difference of opinion. It requires much patience and a strong desire to truly understand, but the result is almost always better working relationships, better decisions, and a better bottom line.

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6 Steps to More Effective Communication

6 Steps to More Effective Communication | Surviving Leadership Chaos | Scoop.it

These six tips will help you, the Courageous Leader, encourage strong communication throughout your organization:

donhornsby's insight:

(From the article): Always find the appropriate time to discuss issues with employees and customers. News — both “good” and “bad” — should be shared at a time when it will be well received. For instance, if an employee is feeling particularly down about a mistake made with a client, use your position to empower and re-ignite them, and save the constructive criticism for a time when it will be more helpful to them. When you model opportunistic thinking, you increase the likelihood of a self-sufficient “can do” spirit among employees.

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8 Powerful Ways Leaders With Conviction Motivate Us

8 Powerful Ways Leaders With Conviction Motivate Us | Surviving Leadership Chaos | Scoop.it
When a leader is absolutely convinced that he's chosen the best course of action, everyone who follows him unconsciously absorbs this belief and the accompanying emotional state.
donhornsby's insight:

(From the article): Leaders with conviction create an environment of certainty for everyone. When a leader is absolutely convinced that he’s chosen the best course of action, everyone who follows him unconsciously absorbs this belief and the accompanying emotional state. Mirror neurons are responsible for this involuntary response. They mirror the emotional states of other people—especially those we look to for guidance. This ensures that leaders with conviction put us at ease.

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The Importance of Being Genuine

The Importance of Being Genuine | Surviving Leadership Chaos | Scoop.it

It’s not enough to just go through the motions, trying to demonstrate qualities that are associated with emotional intelligence. You have to be genuine.

donhornsby's insight:

(From the article): Genuine people don’t try to make people like them. Genuine people are who they are. They know that some people will like them, and some won’t. And they’re okay with that. It’s not that they don’t care whether or not other people will like them but simply that they’re not going to let that get in the way of doing the right thing. They’re willing to make unpopular decisions and to take unpopular positions if that’s what needs to be done.

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Must Reads for Leaders: 10 Invaluable Books for Moving Hearts and Minds

Must Reads for Leaders: 10 Invaluable Books for Moving Hearts and Minds | Surviving Leadership Chaos | Scoop.it
These books are timeless and helpful in both your personal and professional endeavors.
donhornsby's insight:

An interesting list of books to consider to place on your reading list. 

 

(From the article): It’s easy to gravitate towards the comfortable, familiar reads. Reading is an exercise in thinking, and to get better at it, it’s important we go beyond our comfort zone and tackle more difficult subjects that seemingly have no relevance.

The challenge lies in connecting these seemingly unrelated topics, cross-pollinating ideas and concepts, to reach a new understanding about ourselves and the world.


It is through this exercise that we gain new ideas and insights about what we’re doing and, ultimately, how we can do it better.

 

Below is a subjective take on the books that I feel are timeless and helpful in both your personal and professional endeavors.

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So You’re the Boss—Now What? How to Be a Successful Leader

So You’re the Boss—Now What? How to Be a Successful Leader | Surviving Leadership Chaos | Scoop.it

Leading people takes skills and everyone has to find the managerial approach that works best for them, their employees and the organization.


Via Dr. Susan Bainbridge
donhornsby's insight:

(From the article): When you first hire employees, you may feel the need to be available 24/7 for them to answer questions, settle disputes and set direction. But in the end, you’re also the boss of yourself.


It’s important to balance being the boss of the team and managing your personal responsibilities, which can often become overwhelming. This is the time to take a moment (or a day or longer!) to rest and come back with a refreshed and recharged mind—and lead, not control, your team.

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The Most Damaging Thing an Employer Can Say to an Employee

The Most Damaging Thing an Employer Can Say to an Employee | Surviving Leadership Chaos | Scoop.it
No one wants to feel like they're stuck in a dead-end job.
donhornsby's insight:

You have to give people an opportunity to evolve into who they want to be and help them realize their personal potential and growth."

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10 Qualities of People With High Emotional Intelligence

10 Qualities of People With High Emotional Intelligence | Surviving Leadership Chaos | Scoop.it

If you want to know if you have high emotional intelligence, here are a few tips to guide you along the way.


Via Rami Kantari, Roger Francis
donhornsby's insight:
(From the article): They focus on the positive.

Emotionally intelligent people would rather devote their time and energy to solving a problem. Instead of harping on the negative, they look at the positive and what they have control over. Furthermore, they also spend their time with other positive people and not the people who constantly complain.

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Want to Be an Outstanding Leader? Keep a Journal.

Want to Be an Outstanding Leader? Keep a Journal. | Surviving Leadership Chaos | Scoop.it
Research has documented that outstanding leaders take time to reflect. Their success depends on the ability to access their unique perspective and bring it to their decisions and sense-making every day.

Via Roger Francis
donhornsby's insight:

(From the article): Ask yourself a trigger question, and capture your response. These are some of my favorite questions:

How am I feeling right now?
How am I feeling about my leadership?
What deserves my highest-quality attention…
in my leadership?
in my life?
in the world?
What is the most outrageous (or fun or novel) idea I’ve heard in the last 24 hours? What do I love about it?
What is the most exciting initiative I’ve heard about this week that is happening outside of my industry or in another part of the world?
What contributed most to my happiness this week (or to the happiness of my people)? How can I have more happiness in my life?

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9 ways for leaders to be better at communication

9 ways for leaders to be better at communication | Surviving Leadership Chaos | Scoop.it

Poor communication sucks the life out of organisations. Many teams are full of uncomfortable issues, awkward misunderstandings and confusing meetings where everyone leaves with a different idea of what is going on.


In the spirit of sharing and to help my own learning, I’d like to suggest an initial 9 ideas for leaders that you can use to transform communication.


Via Anne Leong, Roger Francis
donhornsby's insight:

A nice summary of the efforts that leaders can use to improve their communication with their team.

 

(From the article): Integrity builds trust


Make sure your deeds match your words. If you say you are open to listening, you need to make sure you don’t punish the other person for speaking, suggesting or criticising. If you say you are open to their contributions and ideas, you need to follow through and not end up systematically rejecting them all. If you say you are making the other person responsible for the next step, recognise that stepping in or taking back control will undermine both them and you. If you say you will follow up with an action, failing to do so makes you look untrustworthy.

 

No amount of great dialogue can overcome the damage done by lack of integrity – indeed, failure to follow through or match deeds to your words makes it orders of magnitude harder to communicate effectively later. Where trust is low, aim for smaller, quicker wins to show that you will follow through.

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Dorothy Retha Cook's curator insight, January 15, 4:12 AM

How can a teacher communicate with a parent of a child that the teachers school board law firm attorney has illegally sanctioned the parent and the teacher communications to and from each other and also added only communicaftions to and from the school board attorney. Which the aftorney did during a ccout case when parent was prose rep. Is it legal or not? The Haves even run the courts as now they are doung the judge job and the Haves are enforcing and the State government is saying Its not their problem. We ask then who`s PROBLEM is it that dont come with a price the have nots can not afford to pay?

Marco Favero's curator insight, January 15, 8:11 AM

aggiungere la vostra comprensione ...

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Transforming Leadership And Trust In The Organization

Transforming Leadership And Trust In The Organization | Surviving Leadership Chaos | Scoop.it
Learn about the four steps leaders need to take in order to promote trust among their employees and in the overall vision they have for the organization.
donhornsby's insight:

(From the article): Consistency, tone, professed values, actions, authenticity and transparency are the elements that are used to establish the sense of trust necessary to build deeper relationships with all stakeholders. All of these require energy, hard work and attention to detail and the kind of commitment that gives them tangible value.

 

Despite the work involved and the inevitable challenges that attend it, it is all worth it because of a simple fact: Trust is how you monetize the attention economy. Without it all social media marketing efforts are doomed to fail.

 

With it present in its marketing equation an organization is on its way to acquiring the two parts it needs to dominate its market: Loyal customers and increased market share.

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The habit that will consistently make you more powerful at work

The habit that will consistently make you more powerful at work | Surviving Leadership Chaos | Scoop.it

When we try to do things in a rush, we are usually destined to fail from the start — something I learned from my own mistakes. Faster doesn’t necessarily mean better.


Via David Hain, Bobby Dillard, Roy Sheneman, PhD
donhornsby's insight:

(From the article): Being a patient listener allows us to absorb the full message, both spoken and unspoken. Being patiently mindful of the speaker’s every gesture, facial expression, and change in tone allows for a fuller understanding of the underlying issues.

TIME ALLOWS FOR SMARTER DECISIONS.

The best ideas seldom come to mind immediately. The longer we take to ponder a problem, the easier our brains may find it to fit everything into place. It is often in the quiet moments when inspiration strikes, and it hardly ever happens when we are desperate to make a decision. An attitude of patience helps us to smooth over those inevitable bumps in the road, and we usually reach the best path in our own time.

 

Any decision can be made quickly, but the consequences of those choices live for much longer. We live in a world where split-second decisions and decisive actions are constantly encouraged at our workplaces. How much smoother would things be if we all took the time to make the right decision the first time? It is all too easy to be hijacked by pressures and emotions and rushed into a hasty mistake.

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David Hain's curator insight, February 1, 6:26 AM

“The strongest of all warriors are these two — Time and Patience" ~ Tolstoy, HT @faisal_hoque

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Leading By the Book

Leading By the Book | Surviving Leadership Chaos | Scoop.it

Whose books have most deeply strengthened your leadership?

How have you gone beyond the end of the book to apply what you have read?

donhornsby's insight:

(From the article): Books can help us begin. Even the most articulate, insightful books we have ever read are not truly finished. We write our own continuations to each book we read.


We take the best, most inspiring ideas off the page and put them into practice. Leadership is not really leadership until we apply it in real ways in the world around us.

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What Robert De Niro Taught Me About Leadership

What Robert De Niro Taught Me About Leadership | Surviving Leadership Chaos | Scoop.it
I go to movies to be entertained. But I often leave with insights I can put to work in my life. Here's what De Niro's The Intern, taught me about mentoring.
donhornsby's insight:

Wise words.... "Almost everyone I know is either a mentor right now in some capacity or will eventually become one. What kind of mentor will you be?"

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Ian Berry's curator insight, February 9, 5:23 PM

Great observations about the characteristics of great mentoring

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Are You a Leader, or Just Pretending to Be One?

Are You a Leader, or Just Pretending to Be One? | Surviving Leadership Chaos | Scoop.it

It’s not about performing, in either sense of the word.


Via Richard Andrews, Roger Francis
donhornsby's insight:

(From the article): When leaders empower people through a higher purpose, they don’t have to “create buy-in” or use other marketing tactics to win over their followers. Leaders who do find themselves acting something like a pusher — resorting to perks, tit-for-tats, and bonuses — might want to ask themselves if they’re missing some larger point. A leader isn’t a salesman. When Steve Jobs asked John Sculley his famous question, “Do you really want to spend your life selling sugared water, or do you want a chance to change the world?” he was making just such a distinction. Selling sugared water might make you a few bucks — but only at the cost of doing something that matters. The purpose of a leader is to create a purpose.


And yet although that sounds very inspiring, a leader’s job still is not to give inspiring speeches. A leader isn’t an orator who claps everyone on the back once in a while when they’ve sunk into a torpor. The job of a leader is indeed to inspire people — but in the truer sense of the word: from the Latin inspirare, inspire, to breathe or blow into. Leaders breathe life into the organizations they lead, into the people they’re responsible for. They breathe life into possibilities. They make it more possible for the rest of us to dare, imagine, create, and build. They do not merely encourage us to do so; theirs is the hard work of crafting all the incentives, processes, systems, and roles that actually empower us to do so.

 

Leadership is in an uncertain place. We long desperately for better leaders. But perhaps it is precisely our longing that’s the problem. We’re waiting for a rescue at the cost of our own redemption.

Because it’s easier to complain about the leaders we have than to try to do better. After all, it’s a pretty hard job.

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Ivon Prefontaine's curator insight, February 4, 12:22 PM

Leadership and management, although both vital, are not the same, but are often conflated. A person who can micro-manage and check off lists like many educational managers can think they are leading. They are managing and not doing that well. Living does not involve a fixed script and leading in the midst of complexity requires qualities many do not have or are not allowed to use.

Ron McIntyre's curator insight, February 5, 12:59 PM

A very good question for all leaders today.

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Getting Through The Leadership Blahs - Joseph Lalonde

Getting Through The Leadership Blahs - Joseph Lalonde | Surviving Leadership Chaos | Scoop.it

Whatever causes the leadership blahs, they’re depressing times. You may even think of packing your bags and leaving your position of leadership.

 

At that point, you know it’s the blahs…

donhornsby's insight:

(From the article): Remember it’s not about you – The previous ways to battle the leadership doldrums may seem to center on YOU. It’s YOUR reason for leading. It’s YOUR wins that you’ve made.

 

But, the honest truth, it’s not about you. Even when the ways to battle the leadership depression seem to be.

 

The real way to continue to fight is to remember leadership isn’t about you. It’s about THEM. The ones you’re leading.

 

Your team, your students, your family… They’re really the reason you should continue to fight for your leadership.

 

People are looking to you. They desire to be led by someone who is willing to go forward.

 

The real battle is fought for others, not yourself.

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11 Traits of a Fair-Minded Person

11 Traits of a Fair-Minded Person | Surviving Leadership Chaos | Scoop.it
Fairness affects everything that we do. It shapes our judgment, impacts our credibility, and affects our ability to trust. Are you fair-minded?
donhornsby's insight:

(From the article): Fair-minded people are empathetic, willing to walk in another person’s shoes before making a judgment. Furthermore, as fair-minded people climb the ladder of success, they lift up others and are genuinely happy for their success.

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The One Communication Tool Too Many CEOs Fail To Use

The One Communication Tool Too Many CEOs Fail To Use | Surviving Leadership Chaos | Scoop.it

Why are so few CEOs using social media as a communication tool?

donhornsby's insight:

(From the article): In short, social media helps Buffer not only extend its brand but build a better, stronger company.

 

And as a CEO, isn’t that your ultimate goal?

 

So don’t see social media as something that would be nice to do, or something only appropriate the younger, “hipper” crowd. And don’t just see social media as a place to share generic, overly-massaged news about your company. Be personal. Be human. Be authentic and genuine. See social media as a way to broaden peoples’ perception of your company and of you.

After all, your employees and your customers are on social media. Don’t ignore a very effective way to better perform one of your key job: communicating with the people you serve.

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The trick great leaders use to manage difficult conversations

The trick great leaders use to manage difficult conversations | Surviving Leadership Chaos | Scoop.it
All this may seem a bit daunting, but planning and practice can make all the difference when broaching a difficult subject.
donhornsby's insight:

Helpful!

 

(From the article): By using active listening, you will find it easier to verbalize empathy with the other person, while still having your opportunity to talk and to clearly and positively convey your feedback and expected outcomes. When people feel heard and validated, and have had a chance to verbalize their side of a difficult situation, it’s much easier to move forward with repairing relationships, improving performance and changing behaviors.


All this may seem a bit daunting, but planning and practice can make all the difference when broaching a difficult subject. Consider how you are going to build your listening skills to be better prepared for the next difficult conversation in your future. The more you are prepared to actively listen, the better your outcomes can be.

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How great leaders inspire action

How great leaders inspire action | Surviving Leadership Chaos | Scoop.it

Simon Sinek has a simple but powerful model for inspirational leadership — starting with a golden circle and the question "Why?"


Via Richard Andrews
donhornsby's insight:

Simon Sinek explores how leaders can inspire cooperation, trust and change. One to watch!

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Mel Riddile's curator insight, January 18, 9:39 AM

Start With Why!

Cindy Riley Klages's curator insight, January 18, 10:38 AM

Love it!  Start with "Why?"~

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Leaders must live up to the definition of the term “leader.”

Leaders must live up to the definition of the term “leader.” | Surviving Leadership Chaos | Scoop.it
What's behind the decline of our ethics and morals? It’s time to put an end to ethics as usual and restore our standards of decency and trust.
donhornsby's insight:

Leaders must live up to the definition of the term “leader.”


(From the article): Your character matters most when nobody’s looking. I long for the day when honor has meaning. In this world, most people do the right thing because they know that what goes around comes around. And if it doesn’t, they know they’ll get paid back in karma points.


In the new world I envision, people follow the spirit as well as the letter of the law. This is a world in which shaking someone’s hand is as good as a contract and where one’s reputation is a valued asset. This is a world in which people go to great lengths to protect their family name, and leaders see their first responsibility as strengthening the trust and credibility of their institutions. In this world, people do the right thing not only because it’s considered acceptable behavior, but because they know every action affects another action. In this world, people won’t be policed by bureaucracies because everyone will see it as their duty to call out unacceptable behavior — ethical derelicts will be disgraced and shunned for their misdeeds. In this world, people are accountable to a higher power — themselves — letting their own conscience be their guide.

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7 Things Every Leader Needs to Quit Immediately

7 Things Every Leader Needs to Quit Immediately | Surviving Leadership Chaos | Scoop.it

I’ve often wished I could say something to every leader. Some things I’ve learned the hard way. I often share things leadership should do, but today I thought I’d share some things not to do. Some things to quit. Here are 7 things every leader needs to quit: 

donhornsby's insight:

Yes, Yes, and Yes. This is a great list of those things that leaders need to quit immediately!

 

(From the article): Ignoring the warning signs of burnout.


At some point in your leadership, if you really are leading through the deep waters of change, relational differences, or simply the stress of wearing the leader hat, you’ll face burnout. When you start to have more negative thoughts than positive thoughts, when the pressure of leadership is unbearable for a long period of time, or when your leadership starts to negatively impact your physical or emotional health or your relationships, it’s time to seek help.

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The Best Managers - Always - Develop Their Employees

The Best Managers - Always - Develop Their Employees | Surviving Leadership Chaos | Scoop.it

CFO asks CEO: “What happens if we invest in developing our people and they leave us?”


CEO: “What happens if we don’t, and they stay?”

donhornsby's insight:

(From the article): If there was one substantive omission in my earlier post, and one attribute that sets apart really excellent managers from more ordinary ones, it’s this: the willingness and insight to take the time to bring out latent abilities in employees and help them develop talents they sometimes didn’t even know they had.

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7 Books Every Visionary Leader Should Read

7 Books Every Visionary Leader Should Read | Surviving Leadership Chaos | Scoop.it
What does it take to be an effective visionary leader? Read these books for starters.
donhornsby's insight:

A great list to check out for your 2016 reading...

 

(From the article): Expand your understanding of business and life by reading these books. You may not agree with everything these authors say, but they will certainly make you think and give you approaches to try.

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