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Characteristics Of High-Performing Teams

Characteristics Of High-Performing Teams | Serving and Leadership | Scoop.it

According to Ron Ricci and Carl Wiese, authors of the book, The Collaboration Imperative, high-performing teams have the following characteristics:

donhornsby's insight:

 A great list to review with your team.

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Serving and Leadership
" We make a living by what we get, we make a life by what we give. " - Winston Churchill
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Serving and Leadership on Facebook!

Serving and Leadership on Facebook! | Serving and Leadership | Scoop.it
Articles and Ideas relating to leadership, serving, and culture.
donhornsby's insight:

I have established a companion page to this curation effort on Facebook.  Could you drop by today and 'like' the page?  

The plans include a new blog debuting in October 2014. 

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Anne Egros's comment, April 23, 2013 7:55 AM
Done it Don, thanks for sharing great content
Patricia D. Sadar - Career and Leadership Acceleration Coach's comment, August 15, 2013 7:49 AM
Thank you ....just liked the page Don. Love the elephants :)
Joe Boutte's comment, April 5, 7:40 AM
Great page and thank you for creating it!
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REDEMPTION: An important part of leadership!

Is there someone in your life that you need to redeem or maybe a relationship you need to salvage?

donhornsby's insight:

(From the article): Redemption is the act or process of redeeming, which means to purchase something back. Redemption is also a picture of something that was lost that is found; something that may have been previously wasted that is now valued. We all need redemption from others at different times in our lives. We may need forgiveness or maybe we just need a second chance.

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7 Performance Characteristics of a Great Team Member

7 Performance Characteristics of a Great Team Member | Serving and Leadership | Scoop.it

I previously wrote 7 Traits of a Great Team Member. But, how does a great team member perform on a team? 

donhornsby's insight:

(From the article): It also bears mentioning that it is difficult to be a great team member without a great team environment and a great team leader. I get that. Granted. I have, however, worked with some great team members who served on a dysfunctional team. And, I’ve seen one great team member help transform an unhealthy team.

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Leadership: How many times should you try ?

Leadership: How many times should you try ? | Serving and Leadership | Scoop.it
How many times should you try ?
Via Susan Bainbridge, Kevin Watson
donhornsby's insight:

“I have not failed. I’ve just found 10,000 ways that do not work.” - Thomas Edison

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Quote Of The Day: Your Smile Is Your Logo

Quote Of The Day: Your Smile Is Your Logo | Serving and Leadership | Scoop.it

Your smile is your logo. Your personality is your business card. How you leave others feeling after an experience with you becomes your trademark.
~ Jay Danzie.


Via Barb Jemmott
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4 Keys To Successful Crisis Management In Today's Wired World

4 Keys To Successful Crisis Management In Today's Wired World | Serving and Leadership | Scoop.it
Discover 4 measures leaders should implement to ensure successful crisis management in today's 24/7, wired world.
donhornsby's insight:

(From the article): This last measure is one that so many leaders tend to overlook in large part due to our relief at finally having a problem resolved that we just want to move on to other matters. However, as our principal demonstrated, to regain the confidence and trust of those under your care, you need to be open about the lessons learned, about your understanding of the difficulties a crisis or failure in your organization has on those you serve – both inside and outside your organization.

 

It’s also important that you provide a clear roadmap for what you are putting in place going forward to reassure everyone that the problem has not only been fixed, but that your organization now has the insights and experience to be more responsive in addressing similar issues in the future.

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Three Necessary Conditions for Changing Someone’s Mind

Three Necessary Conditions for Changing Someone’s Mind | Serving and Leadership | Scoop.it

To engage in a mind-changing conversation with someone, first assess their levels of Willingness, Desire, and Courage.


Via David Hain
donhornsby's insight:

(From the article): Mind-changing conversations are like a hero’s journey.  You are taking someone on an adventure of self-exploration where he may need to battle mental habits. The battle takes courage. You need to create a sense of safety before going into the conversation, and then maintain safety throughout the conversation even when you challenge his assumptions and fears. 


There will be times when he will refuse to accept the challenge; you can’t make people feel courageous. If, however, he trusts your intention is linked to his desire, you should be able to help him move forward when the demons arise. Helping someone muster the courage to say, “Yes!” when he feels awkward, afraid, or unhappy is one of the greatest gifts you can give.

 
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Five Leadership Insights I Wish I Knew 25 Years Ago

Five Leadership Insights I Wish I Knew 25 Years Ago | Serving and Leadership | Scoop.it

Looking back over a long tenure in ministry,  Charles Stone reflects on the leadership lessons learned through experience.

donhornsby's insight:

(From the article): Groups actually “catch” the emotional state of their leaders. I used to feel I had the right to get angry, pout, or emotionally cut myself off from others if things did not go well. I was being “authentic,” or so I thought. While not discounting the importance of authenticity, I have learned that I must bring a positive and hopeful tone to my leadership daily. When I experience something painful, and it is appropriate to share it, I do it with those closest to me in a way that actually can build trust.

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5 Ways to Use Discomfort to Be More Effective as a Leader

5 Ways to Use Discomfort to Be More Effective as a Leader | Serving and Leadership | Scoop.it
In this guest post, Marcia Reynolds, author of The Discomfort Zone, explains 5 ways leaders and coaches can discomfort to create breakthrough thinking.
donhornsby's insight:

(From the article): Effective leaders help others think more broadly for themselves. They do this by reflecting what they hear and sense, and then asking powerful questions that disrupt and expand how people think. It is in these moments of discomfort that solutions appear and radical growth occurs. Developing people includes developing their minds.

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Compelling People: The Hidden Qualities That Make Us Influential

Compelling People: The Hidden Qualities That Make Us Influential | Serving and Leadership | Scoop.it
Drawing on cutting-edge social science research, the authors reveal how we size each other up—and how we can learn to win the admiration, respect, and affection we desire.
donhornsby's insight:

(From the article): This book lays out its basic premise early on – it isn’t the first time I read the premise or the research behind it – if you haven’t, the path to greater influence is through a balance of strength (the root of respect) and warmth (the root of affection). The authors do a great job of laying out this idea – and that chapter alone is worth reading the book if this balance is a new idea to you.

 

Beyond that they talk about who we are – our natural genetic makeup and how we can understand how others may perceive us as a result. There may not be as much new here, but all is backed up with research and is well connected to their overall premise.

 

In the third section the authors give us real help. They take the reader through a treasure trove of examples and ideas to project strength and warmth (and the paradoxes therein) – everything from gestures to voice to word choice and much more.



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Leaders: Don't Hog the Cookies and Then Eat With Your Mouth Open!

Leaders: Don't Hog the Cookies and Then Eat With Your Mouth Open! | Serving and Leadership | Scoop.it
6 things a leader should not do and do.
donhornsby's insight:

(From the article) Lead yourself first. Integrity is attractive. People want to follow leaders whose actions and words are in lock-step. Start by identifying your deepest values. What’s on your flag? What do you stand for, and what are the non-negotiable principles you refuse to compromise. Develop a point of view on leadership. Not just what youbelieve, but what you have come to know based on nitty gritty experience. Write down your own definition of leadership. Finally, rate yourself on how well you’re living into your own definition of leadership on a scale of 1 (badly) to 10 (perfectly).

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5 Leadership Lessons For Mentoring Employees

5 Leadership Lessons For Mentoring Employees | Serving and Leadership | Scoop.it
Here are five ways to go a little further and cultivate employees who will eventually work autonomously and remain loyal to your company.
donhornsby's insight:

(From the article): If you want something done right, do it yourself. But who has time for that?


A lot of business owners find it difficult to delegate because they demand excellence and have a particular way that they want things accomplished.

 

Someone new may get things done by using a different approach with a lower standard, or one that is equally or more effective. Early on you might say that you can’t trust the person and just do it yourself. If you don’t grant trust throughdelegation, you will never grow employees from subpar to high performance.

 

Provide feedback, let them iterate and eventually they will outperform you.

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How to Build Your Brand on Social Media

How to Build Your Brand on Social Media | Serving and Leadership | Scoop.it
Building a brand is a lot like raising a child.  As a parent, you make sure your child has a solid foundation from which to grow, so that everyone in your
donhornsby's insight:
(From the article): Social media is a powerful vehicle that can create or destroy a reputation in seconds.

It is critical that anyone who engages on social platforms leads with awareness and intention as the impact that your social engagement style has on your reputation is permanent in the digital world.

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donhornsby's curator insight, October 20, 9:42 AM

Social media is a powerful vehicle that can create or destroy a reputation in seconds.

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12 Weekend Habits of Highly Successful People

12 Weekend Habits of Highly Successful People | Serving and Leadership | Scoop.it
Jay Z didn't become worth $520 million by only wanting it five out of seven days of the week. Read the top 12 weekend habits of highly successful people.
donhornsby's insight:

It's almost the weekend.....here are some interesting and helpful suggestions of what you can do this weekend that will help you in the week ahead!

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9 Ways You Can Keep Your Employees Happy And Engaged

9 Ways You Can Keep Your Employees Happy And Engaged | Serving and Leadership | Scoop.it
Helping your employees prosper—keeping them informed and showing them appreciation and respect—is worth your time.

Via David Hain
donhornsby's insight:

(From the article): Happy employees are engaged employees. They know that who they are and understand that what they do matters to the organization.

 

Helping your employees prosper—keeping them informed and showing them appreciation and respect—is worth your time.

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David Hain's curator insight, October 24, 8:58 AM

More soul and sense from @LollyDaskal.  The secret sauce is in the soul!

Claude Emond's curator insight, Today, 9:57 AM

Happiness and Engagement go hand in hand! Happy people are engaged people. Engaged people usually have a clear purpose, and a clear purpose gives sense to your work and make you happy ! You can't lead unhappy, unengaged people !

Claude Emond's comment, Today, 9:58 AM
Happiness and Engagement go hand in hand! Happy people are engaged people. Engaged people usually have a clear purpose, and a clear purpose gives sense to your work and make you happy ! You can't lead unhappy, unengaged people !
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Do I Have What it Takes to be a Transformational Leader?

Do I Have What it Takes to be a Transformational Leader? | Serving and Leadership | Scoop.it

Are you willing to make the leadership commitment? Do you have what it takes? 


Via Susan Bainbridge
donhornsby's insight:

(From the article): Becoming a Transformational Leader can be hard work. Why? Because it involves dealing with people. Sure. You are still accountable for results, but as a leader you need to get them in an entirely different way than you did as an individual contributor. Being an effective leader means that you need to spend a significant time helping your Team members by being a good coach, motivator and strategic planner. 

Are you willing to make the leadership commitment? Do you have what it takes? 

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TEMPERATURE: A Minute With John Maxwell

John C. Maxwell talks about the importance of temperature at work - and what you as a leader can do about it.

donhornsby's insight:

Your culture at work will determine your temperature. If you want your temperature to go up, you need to increase your values at work. 

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Why Are Businesses Ignoring Their Future – The Millennials?

Why Are Businesses Ignoring Their Future – The Millennials? | Serving and Leadership | Scoop.it

Millennials seem to be misunderstood and a feared generation for most businesses yet they will become 75% of the workforce in the next 10 years.

donhornsby's insight:

If millennials have this much to offer, why aren’t they working for some of the biggest companies? Why aren’t more millennials leading companies?

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Before You Respond to that Email, Pause

Before You Respond to that Email, Pause | Serving and Leadership | Scoop.it
And follow the four C’s of effective communication.
donhornsby's insight:

(From the article): Just because someone contacts you by email or text does not mean you have to respond by that channel. Email and text lend themselves to misinterpretation and misunderstanding. They are often likelier to prolong or inflame a debate than to resolve it. As I’ve written before, sometimes it’s much more effective and efficient just to pick up the phone or meet up in person. Email is great for transmitting factual information — a spreadsheet of a business model, for example, or a summary of a prior discussion. But when there are issues to resolve, talking usually works better.


As the pressure grows to respond quickly, the value of pausing and thinking is growing too. We all should work toward developing better, saner norms of communication amid the explosion of channels available to us. But that will take time and thought to get right. In the interim, we just need to stop being so damned trigger-happy with that send button.

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6 Bad Things That Happen When Leaders Avoid Conflict

6 Bad Things That Happen When Leaders Avoid Conflict | Serving and Leadership | Scoop.it
A leader's unwillingness to address issues for fear of causing conflict can bring a business to its knees.
donhornsby's insight:

(From the article): Indeed, it is a leader's job to address issues as they arise. If we choose to avoid conflict at any price, the price may be far greater than we are willing to pay. The impact of conflict avoidance can ripple throughout the organization and cripple the future growth and success of the business. So, embrace conflict resolution. After all, conflict can be very healthy, too. It is often how we get the best answers to the toughest questions.

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5 Ways to Encourage Your Team Toward "Yes You Can"

5 Ways to Encourage Your Team Toward "Yes You Can" | Serving and Leadership | Scoop.it
28 eyes looked at me skeptically. They were convinced the task I had outlined for their strategy session was beyond their reach. "Just too hard," they explained. "I'm not that creative," said anoth...
donhornsby's insight:

(From the article): Teams need encouragement to take little risks that feel big.

 

Little risks lead to brave steps which lead to bold work which lead to breakthrough results.

 

Encourage them. Please.

 

The world needs more brave doers.

 



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Stop People from Wasting Your Time

Stop People from Wasting Your Time | Serving and Leadership | Scoop.it
Regain control of your schedule.
donhornsby's insight:

Will you face blow-back by toughening up and putting clear boundaries around your time? 

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Three Steps for Building a New Habit

Three Steps for Building a New Habit | Serving and Leadership | Scoop.it
When you decide to make a change, you've taken an important step. Now you need to follow through on your commitment.
donhornsby's insight:

You can accelerate the rewiring process by using the third step,REFLECTION, to learn from your experience. Instead of simply repeating the behavior, you think about what happened. The lessons your take away will refine your skill. Each time you repeat the new behavior, you answer a series of five questions:

What happened?Why did it happen that way?What were the consequences?What would you do differently in the future?What are your next steps?

Completion of these three steps - Focus, Action and Reflection - is what we refer to as a “rep,” or repetition of the desired behavior. Learning what to do, then practicing the behavior in real life, followed by learning from the experience.

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The Importance of Being Purposeful

The Importance of Being Purposeful | Serving and Leadership | Scoop.it

If we are clear about our purpose, it is that much easier to recognize and fulfill our responsibilities to those we serve.

donhornsby's insight:

(From the article) Make good, reliable cars & keep people safe, or something to that effect. It doesn’t have to be complicated. People just have to know what it is and be able to access it when they need to re-focus.

 

And that is where good leadership is key. People need to know why their jobs exist; whom they are there to serve; and how it all fits together.

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4 Reasons Your Dreams Don’t Come True

4 Reasons Your Dreams Don’t Come True | Serving and Leadership | Scoop.it

There maybe a reason your dream hasn’t come true. It could be one of these:...

donhornsby's insight:

(From the article): Maybe you just need some help. Many a dream fails because the dreamer goes it all alone when what he or she needs is just a little help. Do you find it difficult to admit that you need help? Are you afraid to admit that you need others? Are you scared to depend on others? Some mistakenly believe it’s a weakness to admit that they need help. In fact, it’s just the opposite.  It takes great strength to admit that you need the help of others.

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5 Personal Leadership Lessons from Benjamin Franklin

5 Personal Leadership Lessons from Benjamin Franklin | Serving and Leadership | Scoop.it

Benjamin Franklin was a man who got things done. He was an outstanding example of how leading yourself first helps you contribute to the lives of others.


Via Anne Leong, Amy Melendez, Roy Sheneman, PhD
donhornsby's insight:

(From the article): A leader’s daily struggle is to remain focused on our most important things. The challenge is just how do you stay focused on what’s important? Like many of us Benjamin Franklin found it difficult to stay focused. Especially when we’re bombarded every day with an overwhelming number of distracting tasks, external pressures and conflicting priorities.

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