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6 Telling Signs Your Colleague is a Master Manipulator & How to Deal with it.

6 Telling Signs Your Colleague is a Master Manipulator & How to Deal with it. | Serving and Leadership | Scoop.it

 One of the biggest predicaments with manipulative colleagues is that it’s hard to prove that they’re taking advantage of others.

donhornsby's insight:

(From the article): The good new—it’s a lot easier to avoid falling into manipulators’ emotional trap if you’re aware of the warning signs. These are seven revealing signs that your colleague is trying to manipulate you. Avert these roadblocks to happiness!

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Serving and Leadership
" We make a living by what we get, we make a life by what we give. " - Winston Churchill
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Serving and Leadership on Facebook!

Serving and Leadership on Facebook! | Serving and Leadership | Scoop.it
Articles and Ideas relating to leadership, serving, and culture.
donhornsby's insight:

I have established a companion page to this curation effort on Facebook.  Could you drop by today and 'like' the page?  

The plans include a new blog debuting this month. 

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Anne Egros's comment, April 23, 2013 7:55 AM
Done it Don, thanks for sharing great content
Patricia D. Sadar - Career and Leadership Acceleration Coach's comment, August 15, 2013 7:49 AM
Thank you ....just liked the page Don. Love the elephants :)
Joe Boutte's comment, April 5, 7:40 AM
Great page and thank you for creating it!
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#Leadership Are You Manager Material, Or Not?

#Leadership Are You Manager Material, Or Not? | Serving and Leadership | Scoop.it

How would you begin to coach a person who doesn't understand what management is? A supervisor isn't just a person with a tie and a title. Management means taking responsibility for more than your own job.


Via Ricard Lloria
donhornsby's insight:

(From the article): We don't always teach leaders that bringing the hammer down is the worst possible thing a manager can do and something to avoid with all your might. We don't teach them that managers who can stay calm, back off, soften and be human at work are the ones who always win. Managers who respect and value the individual talents of the people on their teams get the best results by every metric.

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How to Ask for (and Get) Everything You Want

How to Ask for (and Get) Everything You Want | Serving and Leadership | Scoop.it

The best way of getting what you want is thinking about your request before you actually make it. The big reason many people fail to get what they want is that they are too afraid to ask or they view their requests as all-or-nothing gambits—instead of a series of negotiations and compromises. But there is a middle ground.

 

Here are strategies to help you begin the “asking” process and avoid becoming upset if things don’t go exactly as planned. 

donhornsby's insight:

Learning the art of expressing gratitude will force you to focus on the positive. It will also keep you from holding a grudge, which is difficult to hide and only works against you in the long run. 

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Startup Blog: Focus is important but so is agile thinking

Startup Blog: Focus is important but so is agile thinking | Serving and Leadership | Scoop.it

Entrepreneurs must learn to balance two skills and know when to use them; a) Focus and, b) Agile Thinking.  Focus is driven into entrepreneurs by investors and experienced managers. The ability to be more agile in one’s thinking comes from practice. When the situation dictates, agile thinking should take the lead over focus. 


donhornsby's insight:

(From the article): It is important to keep ones “eye on the ball” so to speak!  But, observation and adjustments are sometimes needed depending on the situation.  Focus on the end goals ensures you know where you are going.  Being alert and using agile thinking may help you plan more than one path to achieve your objective.  Alternatively, the agile thinking may allow you to see superior opportunities and identify a means of capitalizing on them.

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14 Leadership Lessons from #GLS14

14 Leadership Lessons from #GLS14 | Serving and Leadership | Scoop.it

Over the past two days, I had the opportunity to join over ~200,000 leaders in 350+ locations around the world who came together for one of the largest events of the year – the Global Leadership Summit. Here are the 14 key takeaways, one quote from each speaker, that really impacted me at the 2014 event.

donhornsby's insight:

A nice review and collection of thoughts from a recent leadership event!

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Constant change is the new normal

Constant change is the new normal | Serving and Leadership | Scoop.it

Business is becoming ever more complex and according to several major studies less than half the global CEO population feel their organisations are able and prepared to handle the level of complexity they are facing – let alone the level they expect to face in the future.

Many industries have had some tough years with recession, increased competition, changing consumer behavior, rapidly shifting technologies and emerging disruptive business models.

What does it take to respond to these challenges?

 


Via David Hain
donhornsby's insight:

(From the article): Many of the new changes and occurrences are both new and difficult to forecast which was not the case in the past, so businesses have to become more agile and robust to be able to succeed in the new environment. This too will become normal.

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David Hain's curator insight, August 18, 4:11 AM

Constant change is the new normal. Change is now a constant opportunity to evolve the business. Strategy in a world of constant change, by Torben Rick.

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The 15 Biggest Body Language Mistakes To Watch Out For

The 15 Biggest Body Language Mistakes To Watch Out For | Serving and Leadership | Scoop.it

Until we get to know someone, our brain relies on snap judgements to try to categorize the person, predict what they will do, and anticipate how we should react. You may have heard that you only have a few seconds to make a first impression, but the truth is, your brain has made up its mind (so to speak) about a person within milliseconds of meeting them.


Via Alexander Crépin, David Hain
donhornsby's insight:

(From the article): If you discover you have a particular problem with one or two of the gestures on the list, practice by yourself with a mirror or with a friend who can remind you every time you do it, until you become aware of the bad habit yourself.

 

Can you recall a time someone’s body language made you uncomfortable? Are there any other body language blunders you would add? I’d love to hear your anecdotes and ideas in the comments below.

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How to Land Your Dream Job--Even When The Company Isn't Hiring

How to Land Your Dream Job--Even When The Company Isn't Hiring | Serving and Leadership | Scoop.it
Waiting for your dream job to post an opening? You're doing it wrong. Here's how to go after the position you want.
donhornsby's insight:

(From the article): Your activity may not cause the phone to ring, he says, but if you apply for a job or ask for an informational interview, the company will be thrilled to find a candidate who has demonstrated a connection to the brand and its values.

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Out of office: people who work wherever they want

Out of office: people who work wherever they want | Serving and Leadership | Scoop.it

After a holiday, do you ever wonder whether you could make a living in rural France, or on a Mexican beach? 

donhornsby's insight:

(From the article): The reality may be that not many of us make it to the beaches of Ko Taoor Cancún to run our global empire, but we will, Fried believes, spend at least a couple of days in every week working from home, or even at the coffee shop round the corner. But perhaps that's as much freedom as some of us can cope with. "It's the weirdest thing, to be able to be anywhere, and I don't think anything can prepare you for that feeling," Cantwell says. "The world is pretty big."

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LinkedIn vs. Facebook for Professionals: A Social-Media Smackdown

LinkedIn vs. Facebook for Professionals: A Social-Media Smackdown | Serving and Leadership | Scoop.it
4 steps that maximize the power of LinkedIn as a business tool.
donhornsby's insight:

(From the article): In the end, all social-media outlets have their virtues, but LinkedIn remains unmatched when it comes to the professional world. Whether it is used to boost a personal professional image or the Web presence of a business, LinkedIn is a well-crafted outlet for information and sharing. Use it to highlight strengths, and watch the benefits pour in.

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donhornsby's curator insight, August 17, 10:28 AM

(From the article): In the end, all social-media outlets have their virtues, but LinkedIn remains unmatched when it comes to the professional world. Whether it is used to boost a personal professional image or the Web presence of a business, LinkedIn is a well-crafted outlet for information and sharing. Use it to highlight strengths, and watch the benefits pour in.

Jakarta Web Developer's curator insight, August 17, 5:49 PM

LinkedIn vs. Facebook for Professionals: A Social-Media Smackdown

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What to Do When Trust With Your Employees Breaks Down

What to Do When Trust With Your Employees Breaks Down | Serving and Leadership | Scoop.it

In a perfect world, your employees will always trust you and your organization.

 

In spite of your best efforts, though, trust can and will erode. That’s the bad news. The good news is you can recover. How do you rebuild trust?

donhornsby's insight:

(From the article): There is a fine line between equity and fairness in the workplace, between reward and recognition for performance. If you build a performance-based system, stick to it. By having the system, you have created expectations and have made promises — some explicit and some implicit — about how people will be treated.

 

It does take courage to be able to give constructive feedback to an employee who is underperforming, but I can guarantee that the rest of your people will be watching you like a hawk to see that it is done, and they will trust you more for it. It meets their needs for security and for fairness and respect.

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Are You Getting an A in Social Excellence?

Are You Getting an A in Social Excellence? | Serving and Leadership | Scoop.it

What is social excellence beyond its definition?

donhornsby's insight:

(From the article): Professor Lieberman explains this turn of events this way:

 

“My gut says making more money will make me happier, but my gut is wrong… The more individuals endorse materialism as a positive life value, the less happy they are with are with their lives.”

 

It’s time to turn this around.

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6 Types of Toxic CEOs that are Destined for Failure

6 Types of Toxic CEOs that are Destined for Failure | Serving and Leadership | Scoop.it

The CEO bears the most responsibility for a company’s success or failure. Take a look at this infographic which details six types of toxic CEOs that are destined for failure.

donhornsby's insight:

(from the article): Being the CEO is a delicate balancing act between giving the customers what they say they want, giving the customers what they really need, making bold decisions, and holding on to the company’s core values. A CEO can generate more press through his actions than a quarterly report ever could. Therefore I dare every CEO out there to ask him/herself one question, what type of CEO do you want to be?

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Bettina Gifford's curator insight, August 11, 5:50 PM

Which CEO traits set you up for success not failure? 

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The science behind a happy and productive workforce

The science behind a happy and productive workforce | Serving and Leadership | Scoop.it

Humans have been fascinated by their own behaviour for thousands of years. Understanding each other has been critical for survival – both as Neanderthals and in today’s corporate world. A successful employee will not only possess the right skills, but their working style often matches their role requirements. However, an individual’s working behaviour type isn’t always apparent on the CV, so how can you gain an additional understanding of whether they’re the right fit for your company


Via Roger Francis
donhornsby's insight:

(From the article): Knowing what motivates your staff helps to maintain a productive and happy workforce, making them more likely to stay on board. High dominance individuals tend to be motivated by power and authority and drive results, whilst those with high influence are more likely to be motivated by public praise and recognition. Those with high influence are usually more suited to careers that involve working with others in a talkative environment.

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An Unconventional Way to Safeguard Employee Motivation

An Unconventional Way to Safeguard Employee Motivation | Serving and Leadership | Scoop.it
Create an environment that inspires motivation and engagement through empathy.

You can make sure your people are using their natural strengths. You can focus on job fit and culture fit.   Is that all there is to ensure motivated employees?

donhornsby's insight:

(From the article): Leave people with hope, with belief in their own competence, and give them something to do, large or small. Give them something to do so they do not feel stuck, and are not left ruminating. Of course, give them something to do that is appropriate to the situation, and within their realm of influence. Then they can begin to feel competent, valued and motivated again.

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13 Good Habits You Should Start To Take Up Now

13 Good Habits You Should Start To Take Up Now | Serving and Leadership | Scoop.it
Your habits define who you are, so make sure you are cultivating good ones. Here's a list of 13 good habits to get you started.
donhornsby's insight:

Your habits define who you are, so make sure you are cultivating good ones. 

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The True Secret To Great Leadership and How To Do It

The True Secret To Great Leadership and How To Do It | Serving and Leadership | Scoop.it
Are you a skilled enough leader to design yourself out of a job? Read this post to learn how to steer the ship while everyone else keeps the ship moving in the direction you point them.
donhornsby's insight:

(From the article): That day I realized something important. Your goal as a leader is to design yourself out of a job. To build a team that’s so good they don’t need you. And that doesn’t mean you have to go home or retire. It means you’re free again. To dream. To envision. To plan the future of the company and steer the ship, while everyone else is keeping the ship moving in whatever direction you point them.

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Why Self-Awareness Is the Secret Weapon for Habit Change

Why Self-Awareness Is the Secret Weapon for Habit Change | Serving and Leadership | Scoop.it

Real habit change comes from taking a candid look at your shortcomings. 

donhornsby's insight:

(From the article): Self-improvement is not about finishing a book or a seminar. Self-awareness is a practice, a muscle that grows with time and effort that ultimately provides us strength. We are in a constant state of change, adapting to our cultural influences and our individual experiences. The more we learn to be conscious of our impulses, thoughts, and actions, while also keeping in mind our principles that foster practical wisdom, we can more easily become our best selves. 

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Inside the Mind of a Successful Manager

Inside the Mind of a Successful Manager | Serving and Leadership | Scoop.it

What is inside the mind of the most successful managers?  A nice Infographic!

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Eric Jacobson On Management And Leadership: 5 Traits Of An Effective Leader

Eric Jacobson On Management And Leadership: 5 Traits Of An Effective Leader | Serving and Leadership | Scoop.it

What five most important traits must a leader have to be effective?

donhornsby's insight:

What is your list of five traits?  What would you add to this list?

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How to Market Your Best Asset

How to Market Your Best Asset | Serving and Leadership | Scoop.it
Marketing on a shoestring or no budget? No problem. You have something more valuable… YOU. You’re your best asset.
donhornsby's insight:

(From the article): Don’t underestimate the power of YOU. Sure, it’s great to have the finances for snazzy marketing campaigns and ads, not to mention be able to afford the professional services of a marketing or social media expert. But at the end of the day, it’s your business and your product/service. Use your passion and hunger to get people excited about working with you.

 

Most deals are not made after fancy or labored presentations in an office. They are made over lunch and coffee. They are made after a casual conversation that lead to intrigue and excitement.

Think about who your ideal client is. Visualize them. Where do you find them? That’s where you need to be. Get up, put on your best look, take a deep breath, and get out there!

 

Marketing on a shoestring or no budget? No problem. You have something more valuable—YOU. You’re your best asset.

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Why TED Has Given All Of Its Employees A Mandatory Two-Week Summer Vacation

Why TED Has Given All Of Its Employees A Mandatory Two-Week Summer Vacation | Serving and Leadership | Scoop.it
Here's an idea worth spreading: Enforced time off. Now, go share this with your boss.
donhornsby's insight:

(From the article): It is a uniquely American tradition for employees to overwork themselves so much in the first place. In most other wealthy countries, employees naturally take large chunks of vacation time.

 

Cohen says she'd recommend the TED policy to other companies. "The impact on morale, productivity, and overall happiness is stunning. Plus . . . imagine how relieving it is to take a two-week vacation when all your work email stops."

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Why happiness at work really matters!

Why happiness at work really matters! | Serving and Leadership | Scoop.it

Are you happy at work? Are the people you work with happy? Should you even care as long as the job is getting done?

donhornsby's insight:

Making your staff happy is not about expensive benefits, it’s about offering them meaningful work. What company can’t afford to do that?

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Boomerang Employees .. Should You Take Them Back?

Boomerang Employees .. Should You Take Them Back? | Serving and Leadership | Scoop.it

Employees quit their jobs for all sorts of reasons: better opportunities, more money, advancement, better benefits, etc. But sometimes circumstances change, and those employees want to return.

donhornsby's insight:

(From the article): My Personal Experience with Rehiring Employees:


During the time I’ve had my business, there have been two occasions when long-time employees resigned to take jobs with larger firms that offered better pay and benefits.

 

I stayed in touch with them, periodically checking in on how their new jobs were going. And after many months, I could hear a note of hesitation in their voices.

 

For different reasons, their old jobs in my firm had come available again, and I was able to approach them and ask, “Do you want to come back?” And I was very very lucky that they did!

I’ve referred to that break in their service as “the time that they ran away from home.” Call them boomerang employees, alumni, or your prodigal children… but whatever you call them, hiring them back can be a smart move on your part if you handle it right!

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3 Ways to Squash Burnout and Boost Productivity

3 Ways to Squash Burnout and Boost Productivity | Serving and Leadership | Scoop.it

Being productive isn’t just about quantity. And it’s not just about quality either. It’s about getting the most important, impactful things done efficiently, and to a high degree of quality, without getting hung up on perfection.

donhornsby's insight:

(From the article): Though I strongly encourage you to try the focus and prioritization techniques I found so helpful in improving my productivity, remember that there’s no hope of being truly productive if you’re burnt out. And feeling guilt-free about prioritizing my free time has made me better at everything I work on.

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5 Steps For Leading Through Adaptive Change

5 Steps For Leading Through Adaptive Change | Serving and Leadership | Scoop.it

Leadership and management are two distinctly different but complimentary skill sets that all companies need. Leaders make sure the organization is doing the right things, while managers make sure they do those things right. Leadership is about coping with change while management is about coping with complex issues. Both are qualities that can be learned and both require constant focus on improvement. Especially when the organization is facing potential adaptive challenges.


Via Kenneth Mikkelsen
donhornsby's insight:

(Key thoughts from the article): Great leaders that guide a company through necessary changes don’t do it all by themselves. They bring all team members together and leverage their talent pool in a collaborative manner. This creates buy-in at all levels which is critical. They identify stakeholders and place the responsibility on them for rolling out new processes. Change doesn’t have to be stressful. Face it head on and keep the company moving forward.

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Josie Gibson's curator insight, August 12, 6:20 PM

Thanks to @LeadershipABC for highlighting this article.

Eric Chan Wei Chiang's curator insight, August 12, 11:25 PM

These five steps may seem very simple but they are often taken for granted. To give direction a leader must take ownership and have a vision. Managing conflict and providing protection are often not pleasant and require great maturity from leaders. Shaping the norms and clarifying roles is often not given a very high priority as it involves intangible people skills.

 

Read more scoops on change and leadership here: http://www.scoop.it/t/on-leaders-and-managers/?tag=Change

http://www.scoop.it/t/on-leaders-and-managers/?tag=Leadership

Jay Roth's curator insight, August 17, 4:33 PM

Perfect article to suggest (in schools) WHY the trainings of Cognitive Coaching, Adaptive Schools, and Polarity Thinking is necessary!