In a recent employee survey of over 500 people, a HR company found that if employees were the CEO for the day their number one change would be communication in the office.
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Rescooped by donhornsby from Business Improvement onto Serving and Leadership |
In a recent employee survey of over 500 people, a HR company found that if employees were the CEO for the day their number one change would be communication in the office.
(From the article): So next time you feel that you are dealing with one of these communicators in the workplace, try one of these strategies to get the most out of your conversation and become a business that thrives on great communication.
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Boris Groysberg and Michael Slind, authors of "Talk, Inc.: How Trusted Leaders Use Conversation to Power Their Organizations."...
I have to laugh -- now we are teaching leaders how to have conversations -- something we do as naturally as breathing!
But OK -- I get it. When you are the CEO it can be a lonely place at the top. And how do you start having meaningful conversations with staff without scaring them all to heck? And what are the risks to the leader when they engage in these kinds of conversations?
I've been saying for years that organizational change and employee engagement happen through conversations. Seems to finally be gaining some traction. I work with execs on their listening and storytelling skills, never thinking I'd have to address the ins-and-outs of conversations. But hey -- the insights here are solid and I can see what I need to add when I coach leaders.
This is a podcast that covers these main points and more. It is also a promo for the author's new book, which you might also be interested in.
If you work with organizations and senior executives, you will gain some decent ah-hahs!
Original link: http://blogs.hbr.org/ideacast/2012/07/how-effective-leaders-talk-and.html ;
This review was written by Karen Dietz for her curated content on business storytelling at www.scoop.it/t/just-story-it ; Via Karen Dietz Delete the scoop?
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Poor communicators cause no end of mayhem in any business environment, and whilst it is not always possible to quickly or easily improve someone's communication style, it is possible to improve how you deal with poor communicators to minimise the mayhem.
Every business has people who exhibit a range of different communication styles, and the key to improving the effectiveness of individual communications, is to identify the communication style used by an individual and adapt your style to suit the situation.
This excellent article, identifies five communication styles commonly seen in workplaces, and it suggests the most appropriate way in which you can communicate with someone who uses any of these communication styles.