Surviving Leadership Chaos
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Relationships - The First and Last Responsibility of Any Business

Relationships - The First and Last Responsibility of Any Business | Surviving Leadership Chaos | Scoop.it
An experience this past week drove home the importance of fostering meaningful relationships in business.

Via Mike Ellsworth
donhornsby's insight:

(From the article): Throughout the life of the relationship or engagement make sure the original concerns have not changed. As in life, priorities shift during projects and the customer may assume you are aware of the shift. I know, it’s not fair but neither is life. We need to account for this lack of fairness with sound processes and good habits.

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Mike Ellsworth's curator insight, March 2, 2013 6:38 PM

Did you client or prospect just leave the cap off the toothpaste? How do deal with relationships by following four simple steps:

 

Step 1 – Shut up!

 

Step 2 – Calibrate

 

Step 3 – Take Your Customer’s Temperature

 

Step 4 – Rinse and Repeat

 

Via @JasonPromotesU

Mike Ellsworth's comment, March 6, 2013 2:38 PM
Thanks for the reScoop, Dário!
Surviving Leadership Chaos
" We make a living by what we get, we make a life by what we give. " - Winston Churchill
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Serving and Leadership on Facebook!

Serving and Leadership on Facebook! | Surviving Leadership Chaos | Scoop.it
Articles and Ideas relating to leadership, serving, and culture.
donhornsby's insight:

I have established a companion page to this curation effort on Facebook.  Could you drop by today and 'like' the page?  

The plans include a new blog debuting in 2017.

 
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Joe Boutte's comment, April 5, 2014 7:40 AM
Great page and thank you for creating it!
Marc Wachtfogel, Ph.D.'s curator insight, August 5, 2015 2:48 PM

I have established a companion page to this curation effort on Facebook.  Could you drop by today and 'like' the page?  

The plans include a new blog debuting in 2015.

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7 Traits Of Inspiring Leadership That Uplifts Rather Than Destroys

7 Traits Of Inspiring Leadership That Uplifts Rather Than Destroys | Surviving Leadership Chaos | Scoop.it
These 7 key traits demonstrate true leadership that uplifts rather than destroys.
donhornsby's insight:
The words that leaders (and all of us) choose to share are extremely revealing about their inner mindset and the way in which they operate in the world, and how much good they believe exists in that world. As we know, words can be used as weapons or they can be tools for growth. Take the time today to read an inspiring speech of a great leader such as Martin Luther King, Abraham Lincoln or Eleanor Roosevelt, and you’ll find words that generate so much positive emotion, uplifting us with a compelling vision of a better, more loving, free world that we want to create.
 
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Five Body Language Mistakes You're Making In Interviews

Five Body Language Mistakes You're Making In Interviews | Surviving Leadership Chaos | Scoop.it
You should smile, but not too much.

Via Bobby Dillard
donhornsby's insight:
CareerBuilder surveyed hiring managers to identify the biggest body language mistakes they see in job seekers during an interview. Here’s a list of five to watch:
 
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Why You Should Speak Less and Listen More

Why You Should Speak Less and Listen More | Surviving Leadership Chaos | Scoop.it
Speaking less and listening more can quickly turn a conversation about what’s wrong into a conversation about what we can do to make things better.

Via Kevin Watson, Roy Sheneman, PhD
donhornsby's insight:
Keep in mind that silence as an act of leadership is far from passive — it is an act of actively and generously listening. It requires the discipline of listening for what is needed to contribute to progress or make a difference in the things that matter most in this moment. It requires being present to what is vs. how you would like things to be. Sometimes the best thing a leader can do is let people speak up and speak out, despite their personal feelings about what is being said or how it is being said.
 
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How Great Leaders Pull and Push To Success

How Great Leaders Pull and Push To Success | Surviving Leadership Chaos | Scoop.it

The number one behavior tied to innovation is the willingness to change. We can all probably come up with a variety of activities that we continue to do even though there is a faster, more efficient way. Change takes energy, discipline, and often a willingness to do something we have never done before.

The people who are most likely to be innovative are those who are not satisfied with good performance, but are constantly looking for superior performance. It is amazing how much mediocrity we can all put up with in our lives. Possibly it is the combination of traffic jams, the lines in stores, and the bureaucracy that develops at work that influences expectations that everything is going to be slow and difficult. It is easy for people to simply go with the flow and not look for efficiency or faster options.


Via Roger Francis
donhornsby's insight:
In addition to what needs to be done today, these leaders had the long view of where the organization needed to be in the future. That long view of an aspirational goal and objective keeps people on track, and it provides them with a sense of destination about where they need to go.
 
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Making Time for Learning Will Make You Healthier, Richer, and More Popular

Making Time for Learning Will Make You Healthier, Richer, and More Popular | Surviving Leadership Chaos | Scoop.it
An author runs down the impressive benefits of lifelong learning.
donhornsby's insight:
How many hours a week do you dedicate to learning?
 
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How Feeling Frustrated Can Transform You and Your Business

How Feeling Frustrated Can Transform You and Your Business | Surviving Leadership Chaos | Scoop.it
Sir Richard Branson, the billionaire founder of Virgin Group, is known for his countless insightful musings on the world of business and entrepreneurship, but there’s one saying in particular that’s been on my mind a lot lately.

“Finding something frustrating and seeing an opportunity to make it better is what entrepreneurship is all about.”

What a simple, yet profound, statement. It’s so true. Think of all the great innovations in history, and the inception of that product or service likely came from someone’s long-held frustration. Frustrated that taxis are expensive and hard to fetch? Here’s Uber. Think hotels are overpriced? Well, here’s Airbnb. Want to eat at a place that doesn’t offer delivery? OK, here’s GrubHub. Are you sick of using slow and ugly looking computers? Welcome to Apple.

The examples are endless.

Frustration is indeed the core of what spawns most great businesses. But, on a deeper level, there’s something even more powerful about being frustrated. Not only can frustration help people come up with ideas or create new ventures, but it can act as a motivator to keep individuals from stagnating when it comes to their own development.

Via David Hain
donhornsby's insight:
Leaders shouldn’t be afraid of frustration. It’s not to say that frustration is an enjoyable experience worth looking forward to, to be sure. But understand that feeling frustrated is a normal part of development. I’d even argue that if you’re not feeling frustration from time to time, you’re doing something wrong. You’re not pushing yourself enough. You’re not thinking big. You’re not growing.
 
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David Hain's curator insight, February 17, 2:58 AM

Welcome your frustrations - they may be giving you important signals!

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The Difference Between Leaders & Managers

The Difference Between Leaders & Managers | Surviving Leadership Chaos | Scoop.it
What is the biggest difference between managers and leaders? This question has been asked many times before both roles are important but they seek to do different things...Leadership begins where management ends and smart organizations value both and great organizations work hard to make each a part of their team.
donhornsby's insight:
Leaders shape culture. Managers enact culture.
 
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Ivon Prefontaine's curator insight, February 15, 4:36 PM
Management and leadership complement each other. Peter Drucker who wrote about management and Abraham Maslow used the words interchangeably. We lead people i.e. teachers lead students (pedagogy) and we manage things.
Ian Berry's curator insight, February 18, 1:50 AM
There's value in lists like this. I worry though that the perception is that leadership is somehow more desirable work than management. Leadership and management are two sides of the same coin - one is all about people and the other all about processes. We need both operating in harmony.
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How do leaders lead during such uncertainty? 

How do leaders lead during such uncertainty?  | Surviving Leadership Chaos | Scoop.it
How has this period of uncertainty challenged or changed the way you lead your organization?
 
donhornsby's insight:
“The lack of trust is (IMHO) the core driver of the uncertainty we are all feeling. Our challenge as leaders is to build trust with our employees, our customers and to make an impact on the broader business community across the globe.” -- Randy Wootton, CEO, Rocket Fuel
 
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Ivon Prefontaine's curator insight, February 14, 7:23 PM
Reaching out without kindness and generosity have ways of repaying the giver and the receiver.
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Are you giving yourself bad advice about important things?  

Are you giving yourself bad advice about important things?   | Surviving Leadership Chaos | Scoop.it

How much time do you spend – or shall I say ‘waste’ – in your head? I mean listening to your own private thoughts, concerns, and conversations?

 
donhornsby's insight:
Your own private thoughts, concerns, and conversations are often the worst place to get sound and effective advice that will make a difference in helping you reach a new level – especially when you are dealing with upsetting situations. So, stop listening to them!
 
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Arron Saini's comment, February 20, 4:44 AM
I was never good at making big decisions but what I found helped is taking the time to write down the pros and cons on a piece of paper. As a result you will be able to see the end results of decision either way thereby making it easier to make the decision. https://goo.gl/MDHyLb
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The 7 Habits that Books and Reading Help You Build 

The 7 Habits that Books and Reading Help You Build  | Surviving Leadership Chaos | Scoop.it

The most useful definition of technology I’ve heard is simply, “the ability to do more with less.”

I think of books and reading as technologies.
We only live one life, but through books, we can gain the wisdom from thousands. When an author writes, re-writes, and edits, they are turning their words into a more perfect version of themselves. When you read, you get to spend time in a meditative state with a wise person’s more perfect self. 


Books are the most under-valued and under-appreciated technology in the world.
How do we know they’re so valuable? We need only to examine how the best and the worst people throughout history have viewed books.

 

Via David Hain
donhornsby's insight:
“Books are the training weights of the mind” –Seneca
 
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David Hain's curator insight, February 14, 5:39 AM

"Books are the training weights of the mind." That Seneca guy was on the money millennia ago!

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Do you have the nerve to be a bold and powerful leader? 

Do you have the nerve to be a bold and powerful leader?  | Surviving Leadership Chaos | Scoop.it

Do you have the nerve to be a bold and powerful leader?

 
donhornsby's insight:
In today’s difficult economic environment, having nerve is more critical than ever. To hear and address people’s skepticism, doubts, fears or uncertainties requires courage. To infuse hope and confidence in the face of seemingly endless gloom and doom requires a strong backbone. Nerve is what allows leaders to inspire and energize people when many are feeling uncertain or anxious. Nerve distinguishes real leaders from managers, administrators and bureaucrats.
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Lifelong Learning Is Good for Your Health, Your Wallet, and Your Social Life

Lifelong Learning Is Good for Your Health, Your Wallet, and Your Social Life | Surviving Leadership Chaos | Scoop.it

Every day, each of us is offered the opportunity to pursue intellectual development in ways that are tailored to our learning style. So why don’t more of us seize that opportunity? We know it’s worth the time, and yet we find it so hard to make the time. The next time you’re tempted to put learning on the back burner, remember a few points:

 

Via Roger Francis
donhornsby's insight:
The reasons to continue learning are many, and the weight of the evidence would indicate that lifelong learning isn’t simply an economic imperative but a social, emotional, and physical one as well. We live in an age of abundant opportunity for learning and development. Capturing that opportunity — maintaining our curiosity and intellectual humility — can be one of life’s most rewarding pursuits.
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5 Exercises That Will Train Your Brain for Happiness and Success

5 Exercises That Will Train Your Brain for Happiness and Success | Surviving Leadership Chaos | Scoop.it
Get your brain in shape with a little mental strength training.
donhornsby's insight:
The conversations you have with yourself have a profound effect on your life. If you want to reach your greatest potential, it's important to build your mental muscle. Exercise your brain every day and over time, you'll train your brain for happiness and success.
 
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12 Ways to Make Yourself Proud

12 Ways to Make Yourself Proud | Surviving Leadership Chaos | Scoop.it
Make yourself proud. Give everything 110%. It’s the extra 10% that everyone remembers. Here are 12 things that you can do, today, to make yourself proud.
donhornsby's insight:
Define happiness for yourself. Success in life begins and ends with purpose. People who live a life of purpose have core beliefs and values that influence their decisions, shape their day-to-day actions, and determine their short- and long-term objectives.
 
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Seeking a definition of social leadership

Seeking a definition of social leadership | Surviving Leadership Chaos | Scoop.it

What is social leadership? A good question and one that isn’t as easy to answer as you might imagine. For some, social leadership is tied to morality, ethics and the leader’s sense of duty towards society whilst others consider it to be how deftly a person can employ their social and emotional skills to lead others.
 
Furthermore, academics such as Balkundi & Kilduff assert that leadership should be viewed from a social network perspective, and it is this focus upon social relationships and the ability of the leader to accurately perceive and manage these linkages between people that impacts upon their success. 


Via Roger Francis
donhornsby's insight:
So if you are looking to truly define social leadership, a good starting point would be this: a leadership style utilised by a person who may or may not be the formal leader who utilises their strong social capital, and core social skills to motivate, inspire and lead others.
 
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Get In The Zone: 5 Strategies To Help You Keep Focus, Be Calm and Perform Under Pressure

Get In The Zone: 5 Strategies To Help You Keep Focus, Be Calm and Perform Under Pressure | Surviving Leadership Chaos | Scoop.it
These are five of many strategies you can begin to develop in your arena. Start with one and see how it can help with your development and training.

Via Stefano Principato, Bobby Dillard
donhornsby's insight:
These are five of many strategies you can begin to develop in your arena. Start with one and see how it can help with your development and training.
 
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10 Effective Communication Habits of the Most Successful People

10 Effective Communication Habits of the Most Successful People | Surviving Leadership Chaos | Scoop.it
It's not rocket science, but like all good habits, it takes hard work to communicate at this level.

Via Bobby Dillard
donhornsby's insight:
Start and end with the positive. 

 When bringing up sensitive topics, don't jump right into a difficult discussion, which will put the other person immediately on the defense. Open with the positive: Acknowledge what is already working, and what you appreciate about your colleague's strengths. Then ease into how you'd like to see the relationship or partnership improve in certain areas. Ending the conversation is also important. If you can't come up with a solution to your problem, at least end on a positive note with something like "I think it's good that we both got to this point. I know we're getting closer. Let's talk again and see if we can get this thing resolved."
 
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Make a Winning Presentation

Make a Winning Presentation | Surviving Leadership Chaos | Scoop.it

Many presentations read like lengthy novels. In business, however, audiences don’t want a book. They want the bottom line. This requires a different approach.

 
donhornsby's insight:
Do you know how to craft a winning presentation? Try these steps on your next one, whether it is a monster deal or an internal project.
 
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9 Personality Traits of the Most Persuasive People

9 Personality Traits of the Most Persuasive People | Surviving Leadership Chaos | Scoop.it

From quiet explainer to energetic pitchman, exceptionally persuasive people are a gloriously diverse group, but they share a few fundamental personality traits.

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Via Kevin Watson
donhornsby's insight:
What are the key characteristics of being a persuasive person?
 
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The three stages of leadership  

The three stages of leadership   | Surviving Leadership Chaos | Scoop.it

Your leadership journey is unique to you, but there are three distinct stages almost every leader will go through on their way to the top. The best ones make moving through the levels look easy. But it isn’t.


Via Roger Francis
donhornsby's insight:
Be conscious of the new skills you’ll need. Be aware that the old skills are still needed on top of the new ones. And know that you’ll need help. None of the world’s best leaders today got there alone.
 
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Daniel Tremblay's curator insight, February 17, 10:02 AM
Stage 1 - Expert at "doing"

Stage 2 - Team Leader.

Stage 3 - Multi-functionnal leadership

Going from Stage 1 to Stage 2 is the biggest step....

Le passage du Stage 1 au Stage 2 est le plus difficile.  L'expert doit apprendre à ne plus faire les choses.  Plusieurs experts promus gestionnaire ont une tendance au micro-management, à être plus intéressés par la méthode que par le résultat, à penser qu'il possède LA bonne façon de faire les choses ...

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How to gain more experience in less time 

How to gain more experience in less time  | Surviving Leadership Chaos | Scoop.it
What can new and aspiring leaders do to gain the benefits of experience when they simply don’t have much on-the-job learning under their belts?
 
donhornsby's insight:
Every new leader would be wise to take the necessary steps to gain as much wisdom as possible without having to endure the bitterness of wrong decisions.
 
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What Makes You a Thought Leader?

What Makes You a Thought Leader? | Surviving Leadership Chaos | Scoop.it

That was the question I was recently asked by my friend Vivienne Neale. I wasn’t sure how to reply. After all, we all have our “thought leaders” whom we follow. Me, I always wanted to be part of a community where doing meaningful things made belonging matter. Honestly, I don’t consider myself a thought leader. I simply shared my ideas and work because I felt alone in my mission to change the future of business. I’ve always believed I couldn’t do it alone. I, we, needed one another to learn, unlearn, grow and change.

I once said that becoming a thought leader is about YOU being inspired to do something that helps someone else....


Via Jeff Domansky
donhornsby's insight:
What do you think sets thought leaders apart from the rest?
 
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Jeff Domansky's curator insight, February 13, 11:46 PM

Brian Solis shares a short and to-the-point definition of thought leadership.

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The Surprising Benefit of Being Inflexible

The Surprising Benefit of Being Inflexible | Surviving Leadership Chaos | Scoop.it

But that’s not a blanket endorsement of flexibility. In fact, flexibility can significantly damage our productivity if we’re not careful. How?

 
donhornsby's insight:
Solid boundaries serve as guardrails for our productivity.
 
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Questions As The Ultimate Leadership Tool

Questions As The Ultimate Leadership Tool | Surviving Leadership Chaos | Scoop.it

Another example of a leader who makes effective use of questions is Commander D. Michael Abrashoff. 

 
donhornsby's insight:
When are you going to ask yourself some of these powerful questions?
 
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Ivon Prefontaine's curator insight, February 10, 4:16 PM
The questions we ask as leaders and teqachers should not presume answers. Hans-Georg Gadamer wrote about eloquent questions without presumed answers. The questions structured the dialogue.
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4 Habits That Separate High Achievers From Everyone Else

4 Habits That Separate High Achievers From Everyone Else | Surviving Leadership Chaos | Scoop.it

After surveying more than 5,000 people who prospered in spite of calamity, one researcher and his team found these practices are statistically linked to higher success in life.

 
donhornsby's insight:
Taking quiet time every day is a powerful habit. When we look beyond the headlines and history books at the personal habits of great historical figures, we see a pattern of self-imposed solitude. It allows us to see the bigger picture. In practice, cultivating this habit means completely turning off all technology for part of each day. Here we can connect with the wisdom within us. Many great ideas come to us in the shower because of the solitude it provides. When we get up and jump right into our day, our brains generate only beta waves, which are associated with alert conscious thought. However, when we meditate, our brains switch to alpha waves, and this is where bursts of creative insights emerge.
 
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