We create our own barriers to active listening, and our performance suffers accordingly.
Via Karen Dietz
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" We make a living by what we get, we make a life by what we give. " - Winston Churchill
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donhornsby
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May 23
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Mar 11, 2012
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Rescooped by donhornsby from Just Story It onto Serving and Leadership |
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Via Karen Dietz
donhornsby's insight:
(From the article): The failure to truly listen is a big barrier to high performance and performance improvement for most leaders and their teams. It takes deliberate effort to focus, get in the moment and strive to understand before moving to judgment. Starting today, use every encounter as an opportunity to strengthen your focus and understanding. Get this right and you’ll transform your own effectiveness and the effectiveness of those looking to you for leadership.
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From
www.lifehack.org
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March 8, 8:35 AM
Why the First Impression Matters The first impression is obviously the first thing that occurs in any social interaction. Do you convey confidence? Self-assurance? Via Barb Jemmott
donhornsby's insight:
(From the article): When you meet someone, there are things you should always take into account, such as the context of the meeting (personal or business) and what they are doing at the moment of initiation. You should tweak your approaches based on these two things. When in a more casual and personal setting, you probably don’t want to be as formal as you would with a new potential employer. Also, you never want to make someone stop everything they’re doing just to speak to you if you’ve never met them before. It’s rude, and no one likes to be interrupted. Delete the scoop?
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From
hbr.org
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April 1, 2012 9:10 AM
Talking about differences of opinion or offenses doesn't need to be as difficult as we make it. When you know how to have these conversations, you don't have to fear them. And your relationships can be even better after having them.
When we're caught off-guard, we're more likely to fall back into old, ineffective habits like the combat mentality. If you're not the one initiating the tough conversation, or if a problem erupts out of nowhere, stick to these basics: keep your content clear, keep your tone neutral, and keep your phrasing temperate. When disagreements flare, you'll be more likely to navigate to a productive outcome – and emerge with your reputation intact. Via Gina Stepp Delete the scoop?
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Karen's insights say it well.
Are you just hearing others or truly listening to others?