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Instead of Making Resolutions, Dream

Instead of Making Resolutions, Dream | Serving and Leadership | Scoop.it
Forget the small stuff, for now. What's your big objective?
donhornsby's insight:

(From the article): As January approaches, and we bid another year adieu, our thoughts turn to making resolutions: this year I will lose that extra weight, drink less alcohol, give up sugar, get out of debt. All worthy goals, but why do we perennially return to resolutions that seem based on the idea of fixing all the things we're doing "wrong?"

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Serving and Leadership
" We make a living by what we get, we make a life by what we give. " - Winston Churchill
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Serving and Leadership on Facebook!

Serving and Leadership on Facebook! | Serving and Leadership | Scoop.it
Articles and Ideas relating to leadership, serving, and culture.
donhornsby's insight:

I have established a companion page to this curation effort on Facebook.  Could you drop by today and 'like' the page?  

The plans include a new blog debuting in October 2014. 

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Anne Egros's comment, April 23, 2013 7:55 AM
Done it Don, thanks for sharing great content
Patricia D. Sadar - Career and Leadership Acceleration Coach's comment, August 15, 2013 7:49 AM
Thank you ....just liked the page Don. Love the elephants :)
Joe Boutte's comment, April 5, 7:40 AM
Great page and thank you for creating it!
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Quote Of The Day: Your Smile Is Your Logo

Quote Of The Day: Your Smile Is Your Logo | Serving and Leadership | Scoop.it

Your smile is your logo. Your personality is your business card. How you leave others feeling after an experience with you becomes your trademark.
~ Jay Danzie.


Via Barb Jemmott
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4 Keys To Successful Crisis Management In Today's Wired World

4 Keys To Successful Crisis Management In Today's Wired World | Serving and Leadership | Scoop.it
Discover 4 measures leaders should implement to ensure successful crisis management in today's 24/7, wired world.
donhornsby's insight:

(From the article): This last measure is one that so many leaders tend to overlook in large part due to our relief at finally having a problem resolved that we just want to move on to other matters. However, as our principal demonstrated, to regain the confidence and trust of those under your care, you need to be open about the lessons learned, about your understanding of the difficulties a crisis or failure in your organization has on those you serve – both inside and outside your organization.

 

It’s also important that you provide a clear roadmap for what you are putting in place going forward to reassure everyone that the problem has not only been fixed, but that your organization now has the insights and experience to be more responsive in addressing similar issues in the future.

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Three Necessary Conditions for Changing Someone’s Mind

Three Necessary Conditions for Changing Someone’s Mind | Serving and Leadership | Scoop.it

To engage in a mind-changing conversation with someone, first assess their levels of Willingness, Desire, and Courage.


Via David Hain
donhornsby's insight:

(From the article): Mind-changing conversations are like a hero’s journey.  You are taking someone on an adventure of self-exploration where he may need to battle mental habits. The battle takes courage. You need to create a sense of safety before going into the conversation, and then maintain safety throughout the conversation even when you challenge his assumptions and fears. 


There will be times when he will refuse to accept the challenge; you can’t make people feel courageous. If, however, he trusts your intention is linked to his desire, you should be able to help him move forward when the demons arise. Helping someone muster the courage to say, “Yes!” when he feels awkward, afraid, or unhappy is one of the greatest gifts you can give.

 
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Five Leadership Insights I Wish I Knew 25 Years Ago

Five Leadership Insights I Wish I Knew 25 Years Ago | Serving and Leadership | Scoop.it

Looking back over a long tenure in ministry,  Charles Stone reflects on the leadership lessons learned through experience.

donhornsby's insight:

(From the article): Groups actually “catch” the emotional state of their leaders. I used to feel I had the right to get angry, pout, or emotionally cut myself off from others if things did not go well. I was being “authentic,” or so I thought. While not discounting the importance of authenticity, I have learned that I must bring a positive and hopeful tone to my leadership daily. When I experience something painful, and it is appropriate to share it, I do it with those closest to me in a way that actually can build trust.

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5 Ways to Use Discomfort to Be More Effective as a Leader

5 Ways to Use Discomfort to Be More Effective as a Leader | Serving and Leadership | Scoop.it
In this guest post, Marcia Reynolds, author of The Discomfort Zone, explains 5 ways leaders and coaches can discomfort to create breakthrough thinking.
donhornsby's insight:

(From the article): Effective leaders help others think more broadly for themselves. They do this by reflecting what they hear and sense, and then asking powerful questions that disrupt and expand how people think. It is in these moments of discomfort that solutions appear and radical growth occurs. Developing people includes developing their minds.

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Compelling People: The Hidden Qualities That Make Us Influential

Compelling People: The Hidden Qualities That Make Us Influential | Serving and Leadership | Scoop.it
Drawing on cutting-edge social science research, the authors reveal how we size each other up—and how we can learn to win the admiration, respect, and affection we desire.
donhornsby's insight:

(From the article): This book lays out its basic premise early on – it isn’t the first time I read the premise or the research behind it – if you haven’t, the path to greater influence is through a balance of strength (the root of respect) and warmth (the root of affection). The authors do a great job of laying out this idea – and that chapter alone is worth reading the book if this balance is a new idea to you.

 

Beyond that they talk about who we are – our natural genetic makeup and how we can understand how others may perceive us as a result. There may not be as much new here, but all is backed up with research and is well connected to their overall premise.

 

In the third section the authors give us real help. They take the reader through a treasure trove of examples and ideas to project strength and warmth (and the paradoxes therein) – everything from gestures to voice to word choice and much more.



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Leaders: Don't Hog the Cookies and Then Eat With Your Mouth Open!

Leaders: Don't Hog the Cookies and Then Eat With Your Mouth Open! | Serving and Leadership | Scoop.it
6 things a leader should not do and do.
donhornsby's insight:

(From the article) Lead yourself first. Integrity is attractive. People want to follow leaders whose actions and words are in lock-step. Start by identifying your deepest values. What’s on your flag? What do you stand for, and what are the non-negotiable principles you refuse to compromise. Develop a point of view on leadership. Not just what youbelieve, but what you have come to know based on nitty gritty experience. Write down your own definition of leadership. Finally, rate yourself on how well you’re living into your own definition of leadership on a scale of 1 (badly) to 10 (perfectly).

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5 Leadership Lessons For Mentoring Employees

5 Leadership Lessons For Mentoring Employees | Serving and Leadership | Scoop.it
Here are five ways to go a little further and cultivate employees who will eventually work autonomously and remain loyal to your company.
donhornsby's insight:

(From the article): If you want something done right, do it yourself. But who has time for that?


A lot of business owners find it difficult to delegate because they demand excellence and have a particular way that they want things accomplished.

 

Someone new may get things done by using a different approach with a lower standard, or one that is equally or more effective. Early on you might say that you can’t trust the person and just do it yourself. If you don’t grant trust throughdelegation, you will never grow employees from subpar to high performance.

 

Provide feedback, let them iterate and eventually they will outperform you.

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How to Build Your Brand on Social Media

How to Build Your Brand on Social Media | Serving and Leadership | Scoop.it
Building a brand is a lot like raising a child.  As a parent, you make sure your child has a solid foundation from which to grow, so that everyone in your
donhornsby's insight:
(From the article): Social media is a powerful vehicle that can create or destroy a reputation in seconds.

It is critical that anyone who engages on social platforms leads with awareness and intention as the impact that your social engagement style has on your reputation is permanent in the digital world.

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donhornsby's curator insight, October 20, 9:42 AM

Social media is a powerful vehicle that can create or destroy a reputation in seconds.

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How to Have a Difficult Conversation

How to Have a Difficult Conversation | Serving and Leadership | Scoop.it

When I ask leaders why they're not telling people what they need to know, the most consistent response I get is "She or he didn't ask."  How can you have those 'difficult but necessary' conversations?

donhornsby's insight:

(From the article): Know that your job is not to just develop skills, but develop minds. Ask difficult questions that really make them think. 

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How to Deal with a Mean Colleague

How to Deal with a Mean Colleague | Serving and Leadership | Scoop.it
Don’t be afraid to call out bad behavior.
donhornsby's insight:
Know that most people act aggressively at work because they feel threatenedAsk yourself whether you’re being overly sensitive or misinterpreting the situationCall out the inappropriate behavior in the moment
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Who are the 21st century leaders?

Who are the 21st century leaders? | Serving and Leadership | Scoop.it

Who are the 21st century leaders in business, finance, politics, government, NGOs, popular culture? 


Via David Hain
donhornsby's insight:

An interesting list. Who would you add (or subtract) from the list? > It’s often said that these are among the worst of times for leadership… it’s also, arguably, the best of times.

 

This list is updated quarterly. Please send your suggestions of other inspiring 21st century leaders.

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TEMPERATURE: A Minute With John Maxwell

John C. Maxwell talks about the importance of temperature at work - and what you as a leader can do about it.

donhornsby's insight:

Your culture at work will determine your temperature. If you want your temperature to go up, you need to increase your values at work. 

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Why Are Businesses Ignoring Their Future – The Millennials?

Why Are Businesses Ignoring Their Future – The Millennials? | Serving and Leadership | Scoop.it

Millennials seem to be misunderstood and a feared generation for most businesses yet they will become 75% of the workforce in the next 10 years.

donhornsby's insight:

If millennials have this much to offer, why aren’t they working for some of the biggest companies? Why aren’t more millennials leading companies?

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Before You Respond to that Email, Pause

Before You Respond to that Email, Pause | Serving and Leadership | Scoop.it
And follow the four C’s of effective communication.
donhornsby's insight:

(From the article): Just because someone contacts you by email or text does not mean you have to respond by that channel. Email and text lend themselves to misinterpretation and misunderstanding. They are often likelier to prolong or inflame a debate than to resolve it. As I’ve written before, sometimes it’s much more effective and efficient just to pick up the phone or meet up in person. Email is great for transmitting factual information — a spreadsheet of a business model, for example, or a summary of a prior discussion. But when there are issues to resolve, talking usually works better.


As the pressure grows to respond quickly, the value of pausing and thinking is growing too. We all should work toward developing better, saner norms of communication amid the explosion of channels available to us. But that will take time and thought to get right. In the interim, we just need to stop being so damned trigger-happy with that send button.

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6 Bad Things That Happen When Leaders Avoid Conflict

6 Bad Things That Happen When Leaders Avoid Conflict | Serving and Leadership | Scoop.it
A leader's unwillingness to address issues for fear of causing conflict can bring a business to its knees.
donhornsby's insight:

(From the article): Indeed, it is a leader's job to address issues as they arise. If we choose to avoid conflict at any price, the price may be far greater than we are willing to pay. The impact of conflict avoidance can ripple throughout the organization and cripple the future growth and success of the business. So, embrace conflict resolution. After all, conflict can be very healthy, too. It is often how we get the best answers to the toughest questions.

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5 Ways to Encourage Your Team Toward "Yes You Can"

5 Ways to Encourage Your Team Toward "Yes You Can" | Serving and Leadership | Scoop.it
28 eyes looked at me skeptically. They were convinced the task I had outlined for their strategy session was beyond their reach. "Just too hard," they explained. "I'm not that creative," said anoth...
donhornsby's insight:

(From the article): Teams need encouragement to take little risks that feel big.

 

Little risks lead to brave steps which lead to bold work which lead to breakthrough results.

 

Encourage them. Please.

 

The world needs more brave doers.

 



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Stop People from Wasting Your Time

Stop People from Wasting Your Time | Serving and Leadership | Scoop.it
Regain control of your schedule.
donhornsby's insight:

Will you face blow-back by toughening up and putting clear boundaries around your time? 

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Three Steps for Building a New Habit

Three Steps for Building a New Habit | Serving and Leadership | Scoop.it
When you decide to make a change, you've taken an important step. Now you need to follow through on your commitment.
donhornsby's insight:

You can accelerate the rewiring process by using the third step,REFLECTION, to learn from your experience. Instead of simply repeating the behavior, you think about what happened. The lessons your take away will refine your skill. Each time you repeat the new behavior, you answer a series of five questions:

What happened?Why did it happen that way?What were the consequences?What would you do differently in the future?What are your next steps?

Completion of these three steps - Focus, Action and Reflection - is what we refer to as a “rep,” or repetition of the desired behavior. Learning what to do, then practicing the behavior in real life, followed by learning from the experience.

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The Importance of Being Purposeful

The Importance of Being Purposeful | Serving and Leadership | Scoop.it

If we are clear about our purpose, it is that much easier to recognize and fulfill our responsibilities to those we serve.

donhornsby's insight:

(From the article) Make good, reliable cars & keep people safe, or something to that effect. It doesn’t have to be complicated. People just have to know what it is and be able to access it when they need to re-focus.

 

And that is where good leadership is key. People need to know why their jobs exist; whom they are there to serve; and how it all fits together.

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4 Reasons Your Dreams Don’t Come True

4 Reasons Your Dreams Don’t Come True | Serving and Leadership | Scoop.it

There maybe a reason your dream hasn’t come true. It could be one of these:...

donhornsby's insight:

(From the article): Maybe you just need some help. Many a dream fails because the dreamer goes it all alone when what he or she needs is just a little help. Do you find it difficult to admit that you need help? Are you afraid to admit that you need others? Are you scared to depend on others? Some mistakenly believe it’s a weakness to admit that they need help. In fact, it’s just the opposite.  It takes great strength to admit that you need the help of others.

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5 Personal Leadership Lessons from Benjamin Franklin

5 Personal Leadership Lessons from Benjamin Franklin | Serving and Leadership | Scoop.it

Benjamin Franklin was a man who got things done. He was an outstanding example of how leading yourself first helps you contribute to the lives of others.


Via Anne Leong, Amy Melendez, Roy Sheneman, PhD
donhornsby's insight:

(From the article): A leader’s daily struggle is to remain focused on our most important things. The challenge is just how do you stay focused on what’s important? Like many of us Benjamin Franklin found it difficult to stay focused. Especially when we’re bombarded every day with an overwhelming number of distracting tasks, external pressures and conflicting priorities.

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Great Leadership: Why Mindfulness is for Leaders and Not Just Monks

Great Leadership: Why Mindfulness is for Leaders and Not Just Monks | Serving and Leadership | Scoop.it

When you’re a busy leader and you hear about the latest trend like mindfulness, you may immediately think, “ Yeah, right, I don’t have the time or space for that.  I’ve got real world stuff to worry about.  That may be great for monks who have time to meditate for hours a day, but that’s not my life.”


donhornsby's insight:

The good news is you don’t have to meditate for hours on end or take a 90 minute yoga class every day to activate your rest and digest response.  There are simple habits and routines you can learn – I call them Killer Apps and Habit Hacks in my book – that are easy to do and will definitely make a difference in you showing up as the aware and intentional leader you want and need to be.  For example, learning to take three deep breaths from your belly before a big meeting or taking a short walk to energize your body and clear your mind when you’re feeling overworked and overwhelmed can do wonders.  In the book, I share a one page resource called the Life GPS® that will help you identify the routines that enable you to show up at your best and help you create the outcomes you want not just at work but at home and in your community as well.

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5 Things You Can Do To Improve Your Relationship With Your Boss (And Your Next Boss)

5 Things You Can Do To Improve Your Relationship With Your Boss (And Your Next Boss) | Serving and Leadership | Scoop.it

The most important driver of employee engagement is the relationship they have with their immediate manager.


Via Vicki Kossoff @ The Learning Factor, Jose Luis Anzizar, David Hain
donhornsby's insight:

“A great boss changes your career. Carefully consider your boss and be prepared to take an ‘innovator’ role yourself–it’s not just up to them to reveal themselves it’s up to you to ask the questions.”

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Vicki Kossoff @ The Learning Factor's curator insight, October 19, 7:29 PM

As offices across the country close out a week marked by celebrations of "Boss's Day," now is a great time to consider your relationship with your current boss--could it be improved, or maximized in some way?

David Hain's curator insight, October 20, 3:02 AM

Relationship matters - and relationships do matter!

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A Guide To Co-Leadership: Why It’s Hard, Why It’s Good, And How To Make It Work

A Guide To Co-Leadership: Why It’s Hard, Why It’s Good, And How To Make It Work | Serving and Leadership | Scoop.it
This post is a brief guide to co-leading. I’ll outline why having co-leaders is hard, why it’s a source of enhanced productivity, creativity, and joy when it works, and some tactics for success. 

I’m going to use the term co-leading throughout. I’m focused primarily on co-CEO relationships, but I think what I write applies equally to co-founders and other collaborative executive structures.

I’m writing primarily from my experience co-founding and subsequently co-CEO’ing HowAboutWe with Brian Schechter, my best friend since childhood. Over about five years, we grew the company to 100 people, and then — this past summer — sold it to IAC. We’re still best friends.

Via David Hain
donhornsby's insight:

(From the article): Know your own weaknesses. If you are incapable of seeing your weaknesses — and particularly the things you do that are hard for your co-leaders, even if they aren’t categorically counterproductive — then you will end up in a prideful, defensive, unhelpful stance. If you see your weaknesses then you will be able to build a balanced view of the relationship dynamics that will support rapid de-escalation and effective collaboration. Your vulnerability will be fuel. Any time you spend being defensive is time wasted. 

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David Hain's curator insight, October 20, 5:34 AM

"Two can be exponentially more powerful than one."  Thoughtful piec on co-leading from @schidkrout