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" We make a living by what we get, we make a life by what we give. " - Winston Churchill
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Coaching: It’s All About Hearing the Truth You Don’t Want to Hear

Coaching: It’s All About Hearing the Truth You Don’t Want to Hear | Serving and Leadership | Scoop.it
Recently I was on a panel with a client of mine. We had been coaching for about 12 months when we were invited to talk about our coaching relationship. She started the discussion by saying, “Linda ...

 

Recently I was on a panel with a client of mine. We had been coaching for about 12 months when we were invited to talk about our coaching relationship. She started the discussion by saying, “Linda was my second choice as a coach.” Everyone in the room laughed at this!

 

Then my client continued. “I had interviewed another coach prior to meeting Linda. I loved the other coach. There was great chemistry. During the interview with Linda, she made me very angry. It was on a Friday, and I was angry all weekend. I was stewing because I knew that the first coach would become a good friend, and that Linda would help me get where I wanted to go.”

 

This is not the first time this situation has occurred. I remember another interview several years ago.

 

That gentleman was so angry that he said he didn’t even want referrals from me to other coaches. He’d find them himself! Several weeks later, he contacted me again and said, “I’ve interviewed 4 other coaches, and the voice I keep hearing in my head is yours. You told me the truth I didn’t want to hear.”

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Managers: 6 Tips for Being a Good Communicator

Managers: 6 Tips for Being a Good Communicator | Serving and Leadership | Scoop.it

Providing employee feedback is an important role for business owners and managers, yet far too often, mis-communication of expectations and directives results in a lack of desired results from respective employees.

 

In managing others, it is critical that not only are expectations communicated effectively, but that they are also documented so that poor performance can be effectively dealt with without legal implications.

 

This good article, identifies the problems of poor communication of expectations, and it offers six tips you can use to be more effective in providing feedback to your employees.

 


Via Daniel Watson
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