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The Trust Maturity Model

The Trust Maturity Model | Serving and Leadership | Scoop.it

The Trust Maturity Model from www.giveleaderhip.com...

 

What is the level of trust in your team?

 

Chaos? Learning? Optimizing? Or, Innovating?


Via AlGonzalezinfo, Kevin Watson, David Hain
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Metta Solutions's comment, October 18, 2012 11:48 AM
AlGonzalezinfo thank you for all the follows - love your curated work as well. Still learning how to use all the features
AlGonzalezinfo's comment, October 18, 2012 12:49 PM
@Metta Solutions, you are welcome, I really like your curated work as well. One suggestion would be to link your twitter account to scoop.it, this way you will be mentioned automatically on twitter when we rescoop your posts.
Geoff Roberts's curator insight, January 18, 12:43 PM

Nice descriptive framework, but it needs a 'how to get there' as well...

Serving and Leadership
" We make a living by what we get, we make a life by what we give. " - Winston Churchill
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Serving and Leadership on Facebook!

Serving and Leadership on Facebook! | Serving and Leadership | Scoop.it
Articles and Ideas relating to leadership, serving, and culture.
donhornsby's insight:

I have established a companion page to this curation effort on Facebook.  Could you drop by today and 'like' the page?  

The plans include a new blog debuting this month. 

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Anne Egros's comment, April 23, 2013 7:55 AM
Done it Don, thanks for sharing great content
Patricia D. Sadar - Career and Leadership Acceleration Coach's comment, August 15, 2013 7:49 AM
Thank you ....just liked the page Don. Love the elephants :)
Joe Boutte's comment, April 5, 7:40 AM
Great page and thank you for creating it!
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9 Habits That Lead to Terrible Decisions

9 Habits That Lead to Terrible Decisions | Serving and Leadership | Scoop.it
And how you can avoid them.
donhornsby's insight:

(From the article): Waiting too long for others’ input. Failing to get the right input at the right time. Failing to understand that input through insufficient skills. Failing to understand when something that worked in the past will not work now. Failing to know when to make a decision without all the right information and when to wait for more advice. It’s no wonder good people make bad decisions. The path to good decision making is narrow, and it’s far from straight. But keeping in mind the pitfalls can make any leader a more effective decision maker.

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Did you know that anger and holding grudges are harmful to your health?

Did you know that anger and holding grudges are harmful to your health? | Serving and Leadership | Scoop.it

As you will learn, forgiveness is not weak or cowardly!


Via AlGonzalezinfo
donhornsby's insight:

Check out the recording below to find out how I was hurting myself and wasting valuable energy at the gym by allowing my anger and resentment to drive my actions and focus.  The time we spend at the gym is precious and we should not waste a moment of it on anything other than our goals!   Why let others rob us of the little time we have to work on what WE are can achieve?


While I am in favor of leveraging the gym to let out some steam, I could have helped my health and lead positive change by forgiving others.   

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AlGonzalezinfo's curator insight, August 31, 9:44 AM


During this week's The Fitness Minute, I share the story of how I wasted hours of valuable gym time using the gym to further my negative feelings, anger and grudges towards some co-workers.  

Check out the recording below to find out how I was hurting myself and wasting valuable energy at the gym by allowing my anger and resentment to drive my actions and focus.  

The time we spend at the gym is precious and we should not waste a moment of it on anything other than our goals!   Why let others rob us of the little time we have to work on what WE are can achieve?

While I am in favor of leveraging the gym to let out some steam, I could have helped my health and lead positive change by forgiving others!

Check out the #HealthyLeadership blogcast at:  http://bit.ly/1qXWKU1
AlGonzalezinfo's curator insight, August 31, 10:14 AM

Focus on your goals, not on what others may or may not be doing to you!


Check out the #HealthyLeadership blogcast at:  http://bit.ly/1qXWKU1

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The Most Important Leadership Behavior That Builds Trust (and 3 ways to demonstrate it)

The Most Important Leadership Behavior That Builds Trust (and 3 ways to demonstrate it) | Serving and Leadership | Scoop.it

What does it mean for a leader to act with integrity? 

donhornsby's insight:

(From the article): The cost of not acting with integrity is immense and recovering from a breach of integrity is perhaps one of the most difficult challenges a leader can face. That’s because people perceive integrity to be about who you are as a leader, not just what you do. One only needs to look at today’s news headlines to see the devastating effects of these failures. Politicians resigning from office, corporate leaders arrested for wrongdoing, celebrities losing millions from lost endorsements, and spiritual leaders being disgraced are all results from not acting with a sense of integrity.

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A Day-by-Day Program for Achieving Your Leadership Aspirations

A Day-by-Day Program for Achieving Your Leadership Aspirations | Serving and Leadership | Scoop.it

A Day-by-Day Program for Achieving Your Leadership Aspirations
Entrepreneur (blog)


Ask most executives and managers if they are great leaders and you'll hear, “No, but I have every intention of becoming one!


Via Richard Andrews
donhornsby's insight:

(From the article): To sustain new practices, focus on the day’s theme. Week by week, your intentions will get stronger, the mission clearer, your coaching better, execution more consistent and skills stronger. Transformation takes time, but it’s well worth it personally and professionally!

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Do you have the conditions to take your team to the next level?

Do you have the conditions to take your team to the next level? | Serving and Leadership | Scoop.it

If you want to elevate your team to the next level you have to address both the “content” and “context” aspects associated with the new future direction.

donhornsby's insight:

(From the article): I see so many managers who ignore or are blind to the importance of building a strong context in their team. They manage their teams in a command-control style believing that if they oversee all the details rigorously they’ll eliminate the likelihood of shortfalls and ensure all the key milestones are met. This behavior comes from a paradigm of “I don’t trust my people to own the game and do whatever is needed to ensure success” And, these managers are right! Their behavior is self-fulfilling. It causes people to operate in a mode of fear, resentment and compliance. People do the minimum to get the job done but they don’t apply half their passion, commitment or resourcefulness to the game.

 

Attending to the context alone will also not sustain because un-channeled enthusiasm will not be productive over time. When people will realize that progress and results are not being achieved they’ll quickly become discouraged and cynical.

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297 Flabby Words and Phrases That Rob Your Writing of All Its Power

297 Flabby Words and Phrases That Rob Your Writing of All Its Power | Serving and Leadership | Scoop.it
Ever worry that your writing lacks power? Did you know that certain words and phrases can weaken your writing without you realizing? Learn which ones here.
donhornsby's insight:

Leaders need to communicate clearly.  So if you’re serious about your writing, you must learn to spot these words and phrases before they rob your writing of its power.

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The #1 Rule of Leadership - "It's not about you"

The #1 Rule of Leadership - "It's not about you" | Serving and Leadership | Scoop.it

Perform a search of “leadership” on Google and you will find dozens of listed leadership “rules” and “qualities” (most of which are very accurate).


But there is one primary axiom of leadership that trumps all others:

donhornsby's insight:

(From the article) The most effective leaders follow Leadership Rule #1, and return to it during those leadership challenges that require the very best of their leadership abilities. They understand that you cannot change expectations, alter perceptions, and motivate others unless you maintain the ability to influence them in a positive manner. When followers sense that your leadership decisions are made with other priorities, they will not trust you. Without trust, you will lose the ability maintain the positive influence necessary to motivate and inspire others, and you will have limited the value of your leadership investment.

 

Whether you are a brand new leader, or someone with years of experience, the next time you find yourself faced with a leadership decision, pause and remind yourself of this:

 

“It’s not about you.”

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Why Saving Work for Tomorrow Doesn’t Work

Why Saving Work for Tomorrow Doesn’t Work | Serving and Leadership | Scoop.it
Two approaches to increase your productivity.
donhornsby's insight:

(From the article): Reduce variability in your schedule. If you justify surfing the Internet most of the day because you tell yourself that you’ll work nonstop later, you’re setting yourself up for frustration. When you do attempt to tackle that work, you’ll either feel so guilty about your lack of productivity that it will distract you from the task at hand, or you’ll push yourself so hard that you’ll burn out.

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Why Leaders Need Feedback Too

Why Leaders Need Feedback Too | Serving and Leadership | Scoop.it

Being able to ask for honest feedback is one of the hallmarks of a great leader! 

donhornsby's insight:

Often people don’t like giving feedback because they fear they may hurt or upset the person receiving it. In anonymous written feedback, people tend to be more honest as they are further removed from the situation. Similarly, if people request written feedback they will have more time to consider what questions to ask. Face-to-face it may be more difficult to be “curious” without being defensive; however, it gives the opportunity to ask qualifying or clarifying questions straightaway.

 

One way leaders can maximise the potential of face to face feedback is to give the person conducting the review the questions in advance to give them time to think them over properly. The questions should not be vague but targeted at relevant areas such as, ‘What’s one thing I can do to improve X?’

 

It is worth bearing in mind that asking for feedback is only useful if the executive plans to take action to work on any areas for improvement highlighted.

 

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5 Entrepreneurship Lessons You Can Learn from Military Veterans

5 Entrepreneurship Lessons You Can Learn from Military Veterans | Serving and Leadership | Scoop.it
These two vets went through life-changing experiences in the military. Here they share the valuable lessons they brought home to build their successful businesses.
donhornsby's insight:

(From the article): These two vets went through life-changing experiences in the military. Here, they share the valuable lessons they brought home to build their successful businesses.

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george_reed's curator insight, August 25, 12:15 PM

Being a soldier, sailor, airman or marine does not make you one bit better than the society you serve. It just makes you want to be better. If you appreciate our troops, hire one.

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On Leadership and The Personal Courage Required to Be a Leader

On Leadership and The Personal Courage Required to Be a Leader | Serving and Leadership | Scoop.it
One of the most overlooked aspects of being a leader is the inherent need for personal courage.
Via Chris R Stricklin, Stepped Leader, Roger Francis, Roy Sheneman, PhD
donhornsby's insight:

(From the article)" A leader is continually asked to make decisions with incomplete and variable data sets. The choices many times are not right or wrong, but differing degrees of good enough with conflicting second and third order effects. This draws many leaders into analysis paralysis where a decision is delayed into nonexistence because of the continual search for a perfect solution.

 

A courageous and dynamic leader knows their worth is determined by their ability to properly analyze situations and take deliberate, calculated risks to move the team forward.

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Joe Boutte's curator insight, August 26, 10:37 AM

Courage is indispensable for everyday leadership and making the difficult decisions to lead people to excellence.

Kimberley Richardson's curator insight, August 26, 2:06 PM

Personal courage is the catalyst to overcoming fears and becoming the leader and person, you are meant to be.

Don Cloud's curator insight, August 26, 4:18 PM

It is not enough for a leader to have courage ... rather, the most powerful leaders must both exude courage in the face of danger and more importantly must draw out and energize the courage of their people to face and defeat that danger.

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What The Happiest People Know About Work

What The Happiest People Know About Work | Serving and Leadership | Scoop.it

A growing body of research in positive psychology and neuroscience is demonstrating that happiness is the secret ingredient to success. It turns out, our brains are more engaged, creative, productive, and resilient when in a positive state.

donhornsby's insight:

(From the article): You know who they are; those people who go on for hours about their personal problems, the latest international disaster or the traffic jam on the freeway. These individuals appear obsessed with finding something wrong in every situation.

 

When possible, attempt to surround yourself with winners; those who are positive and uplifting and just seem to radiate happiness.

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7 Ways to Powerfully Lead Through Problems

7 Ways to Powerfully Lead Through Problems | Serving and Leadership | Scoop.it

Reluctance to deal with problems makes you look ineffective, weak, and self-protective. The problem isn’t the problem. Avoiding it is. Inaction increases fear; action increase courage. .

donhornsby's insight:

Weak leaders listen to problems and do nothing. Powerful leaders listen to resolve, solve, and move forward.

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Don Cloud's curator insight, September 1, 3:09 PM

For strong leaders, problems are *opportunities* to change the organization for the better and to bring the organization closer together.  Never let a problem or crisis go to waste.

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Why Your Employees Need to be Both Engaged AND Aligned

Why Your Employees Need to be Both Engaged AND Aligned | Serving and Leadership | Scoop.it

I appreciate a good analogy, especially when it comes to terms that can be defined in multiple ways. Employee engagement and alignment are a good example. Here’s a brilliant analogy from a local business journal:


Via Roger Francis, Jean-Philippe D'HALLUIN
donhornsby's insight:

(From the article): Employee engagement is essential to an organization’s success, and alignment is arguably even more important. As an example, consider a 400-meter relay race. The winning team carries the baton past the finish line first. The direction of the finish line represents alignment between employees and the organization’s vision and goals. The speed of each runner is akin to engagement. To win, every runner in the team must run fast (i.e. be engaged with the organization) but also run in the direction of the next runner or the finish line (i.e. be aligned).”

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The Habits of Successful People: They Start Before They Feel Ready

The Habits of Successful People: They Start Before They Feel Ready | Serving and Leadership | Scoop.it
What are the habits of successful people? Surely they are just like you and me! Not quite, the habits of successful people can be broken down very concisely like this:
donhornsby's insight:

If you’re working on something important, then you’ll never feel ready. A side effect of doing challenging work is that you’re pulled by excitement and pushed by confusion at the same time.

You’re bound to feel uncertain, unprepared, and unqualified. But let me assure you of this: what you have right now is enough. You can plan, delay, and revise all you want, but trust me, what you have now is enough to start.

 

It doesn’t matter if you’re trying to start a business, lose weight, write a book, or achieve any number of goals… who you are, what you have, and what you know right now is good enough to get going.

 

We all start in the same place: no money, no resources, no contacts, no experience. The difference is that some people — the winners — choose to start anyway.

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Alain Theriault MBA's curator insight, August 31, 11:47 AM

Just Start. Shoot first, aim later

Don Cloud's curator insight, September 1, 1:43 PM

If you are only doing things for which you think you're "ready", then you are *not* growing ... and you are holding yourself back from your greater potential.

 

So get comfortable pushing (or throwing) yourself outside your comfort zone.  And as you grow and develop your people, remember that it's the leaders job (e.g. your job) to push (or throw) them outside of their comfort zone, too -- for their own good.

 

 

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How Taking A 20-Minute Walk Every Day Transformed My Approach To Work

How Taking A 20-Minute Walk Every Day Transformed My Approach To Work | Serving and Leadership | Scoop.it
Here's what happened when we challenged ourselves to step away from our desks and get out for a while.
donhornsby's insight:

(From the article): Researchers from the University of Edinburgh say that taking a walk through green spaces can lessen your brain fatigue, and scientists have long found that exposure to the sun can alleviate feelings of sluggishness and boost productivity. I found this to be absolutely true in my experience.

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Lisa McCarthy's curator insight, August 31, 7:12 AM

Our body-self is most alive when in movement.  Movement engages the whole self, which in turn moves us closer to whole brain functioning, deeper connection with ourselves and others, and to life itself.

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22 Things Happy People Do Differently - Successfully!

22 Things Happy People Do Differently - Successfully! | Serving and Leadership | Scoop.it

There are two types of people in the world: those who choose to be happy, and those who choose to be unhappy.

 

Contrary to popular belief, happiness doesn’t come from fame, fortune, other people, or material possessions. Rather, it comes from within. 


Via Anne Egros
donhornsby's insight:

(From the article): The richest person in the world could be miserable while a person living in the slums of a third world country could be happy and content. I have spent plenty of time amongst both groups to have seen it first hand. Happy people are happy because they make themselves happy. They maintain a positive outlook on life and remain at peace with themselves.

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Anne Egros's curator insight, August 29, 7:57 AM

22 things that should become habits.

 

Coach tip: Start writing in a journal your daily activity based on this list

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Why is Personal Development Critical?

Why is Personal Development Critical? | Serving and Leadership | Scoop.it
The corporate Jungle has shifted and changed. How to focus on your personal development and become indispensable by keeping current, relevant, & marketable!
donhornsby's insight:

(From the article): To enjoy consistent success, leaders must make personal development a priority. Similar to the airplane safety instruction of putting your oxygen mask on first then helping others, leaders must first develop themselves. What one way will you develop personally today? 

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5 Powerful Ways To Bag The Elephant & Close The Deal

5 Powerful Ways To Bag The Elephant & Close The Deal | Serving and Leadership | Scoop.it

Though there are several ways to bag the elephant, there are 5 big ones, in my opinion, which produce the most favorable results.

donhornsby's insight:

(From the article): Find a way to promote your elephant in a way that is visible to them. Even elephants like to get bigger. If you have developed a strong digital presence whether through social media, a blog or some other platform, mentioning your elephant in your blog or in social media is often the best way to get recognized as that person will like to re-circulate any information that is said about them.

 

Don’t just try this once. If you want to reach out to an elephant you need to be consistent in your promotion.

 

If they have a blog, make comments on your elephant’s blog and try to establish a relationship the best you can.

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8 Qualities That Make Great Bosses Unforgettable

8 Qualities That Make Great Bosses Unforgettable | Serving and Leadership | Scoop.it

 Unforgettable bosses possess qualities that may not show up on paper but always show up where it matters most -- in the minds and even hearts of the people they lead.


Here are some of the qualities of truly unforgettable bosses:

donhornsby's insight:

In short, memorable bosses inspire others to achieve their dreams: by words, by actions, and most importantly, by example.

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4 Reasons You Need To Stop Asking Why Me?

4 Reasons You Need To Stop Asking Why Me? | Serving and Leadership | Scoop.it
Why Me? The question so easily pops into our heads and it's toxic. Learn why you need to stop asking Why Me? today.
donhornsby's insight:

(From the article) Decide today that the question Why me? needs to be stripped from your vocabulary. Why me? doesn’t move you forward. It only keeps you trapped in the past.

 

You’re better than that. You can move forward. You can ask a better question when Why me? pops into your head.

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Are You Part of the "Leadership Brain Drain"?

Are You Part of the "Leadership Brain Drain"? | Serving and Leadership | Scoop.it

Are You Part of the "Leadership Brain Drain"?

donhornsby's insight:

The leadership brain drain occurs when great leaders no longer have the time to lead once they start working in great jobs that demand long hours.

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Do Employees Really Matter?

Do Employees Really Matter? | Serving and Leadership | Scoop.it

Never forget that it is the people that make the organization function. 
 Don’t get caught up by the shiny objects. 

donhornsby's insight:

(From the article): Staying on topic of talking to people, I am beginning to find much wisdom in the Stay Interview versus the Exit Interview.  Sure I want to know if we have bad things going on in the Company when people leave – BUT wouldn’t it be better to find out before they get ready to walk out the door.   Turnover cost money – we all know that. I will spare you the details.

 

Never forget that it is the people that make the organization function.  Don’t get caught up by the shiny objects (HRIS, ATS, LMS). They can help but if you don’t have good people, working for you who want to be there and do a good job, you’re just kicking out awesome looking charts and graphs showing how high the turnover is and how it is trending up.  Take the time, talk to your employees – before they leave, engage your prospective candidates, take a co-worker to lunch – for no reason.  These are the people of the organization and they belong to us in HR.

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Teachers as Leaders, Coaches & Lifelong Mentors

Teachers as Leaders, Coaches & Lifelong Mentors | Serving and Leadership | Scoop.it

Do you remember your 5th grade teachers?  Would you say that any of your 5th grade teachers made a lifelong impression on your life?
Today’s guest is doing just that! 


Via AlGonzalezinfo
donhornsby's insight:

(From the article): Without positive leadership, aggression and conflict will attract our younger set and start the process of developing the bad habits that plague the workplace today!

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Jerry Busone's curator insight, August 24, 9:02 AM

Find yourself a mentor, teacher or coach ...

Mirta Liliana Filgueira's curator insight, August 25, 12:01 AM

Los Profesores de Como Líderes, mentores y Entrenadores.

Sacra Jáimez's curator insight, August 27, 4:03 AM

Magnífica reflexión para iniciar el nuevo curso.

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How to show leadership, even if you aren’t the leader

How to show leadership, even if you aren’t the leader | Serving and Leadership | Scoop.it
It's okay to get frustrated at work. The trick is to remain intelligent while angry.
donhornsby's insight:

(From the article): Good leadership is the ability to make decisions when outcomes are uncertain, and motivate a team to act around those decisions. It takes a combination of head and heart. It’s using your intuition and the available data to make calls.

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