Serving and Leadership
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" We make a living by what we get, we make a life by what we give. " - Winston Churchill
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How to create a learning culture

How to create a learning culture | Serving and Leadership | Scoop.it
Does your organization have a culture of perfection, or a culture of learning?

 

What do you do when your young leaders completely mess up? Are you tempted to pull them back “until they are ready”?

 

When we watch people fail, it hurts. Believe me. I could feel the entire congregation begin breathing again when I got off that stage.

 

Yet, for some of us, the only way to get good at something is to do it enough times that you have failed in every way possible. Once you’ve learned what not to do, you learn what to do. How do you help the young people in your organization develop the skills to lead when they keep making mistakes? Better yet, how do you keep your congregation engaged while your young leaders are falling on their faces?

 

Here are some things that might help:


Via Joe Boutte
Joe Boutte's comment, July 19, 2012 10:02 AM
Thanks Kim. Excellent thoughts and guidance on creating a learning environment.
kimmartinez's comment, July 19, 2012 3:41 PM
Thanks Joe! I appreciate your input!
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Serving and Leadership on Facebook!

Serving and Leadership on Facebook! | Serving and Leadership | Scoop.it
Articles and Ideas relating to leadership, serving, and culture.
donhornsby's insight:

I have established a companion page to this curation effort on Facebook.  Could you drop by today and 'like' the page?  

The plans include a new blog debuting this month. 

AlGonzalezinfo's comment, February 27, 1:12 PM
Ditto. Nice work Don!
AlGonzalezinfo's curator insight, February 27, 1:13 PM

Good facebook page to Like and get relevant information.

Anne Egros's comment, April 23, 7:55 AM
Done it Don, thanks for sharing great content
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A Common Misconception Hampering Leadership Skill Development

A Common Misconception Hampering Leadership Skill Development | Serving and Leadership | Scoop.it
Focus on strengths to become a great leader. #leadership http://t.co/ejen6wFPlc
donhornsby's insight:

(From the article): If a leader is perceived as seriously deficient in a leadership competency that’s critical to their role, he or she needs to develop that skill. Otherwise this is a “towering weakness” that others can’t see past to his or her strengths.

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Clearing Hurdles to Employee Engagement - TalentCulture - World of Work

Clearing Hurdles to Employee Engagement - TalentCulture - World of Work | Serving and Leadership | Scoop.it
John Michel's curator insight, May 15, 8:50 AM

Recognition is a key component of Employee Success. What gets recognized get repeated. Recognizing employees for hitting targets and exemplifying corporate values reinforces behavior that impacts the bottom line. According to recent research by Aon Hewitt, organizations with high engagement rates are 78% more productive than disengaged organizations. The powerful combination of engaged employees and brilliant performance is critical to business success.

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What Is Authentic Leadership?

What Is Authentic Leadership? | Serving and Leadership | Scoop.it
What is authentic leadership? It continues to surprise me how many leaders attempt to be one way at work, while their “true” personality emerges outside of work.

Via Roger Francis
donhornsby's insight:

(From the article): 3. Authentic leaders lead with their heart, not just their minds. They are not afraid to show their emotions, their vulnerability and to connect with their employees. This does not mean authentic leaders are “soft.” In fact communicating in a direct manner is critical to successful outcomes, but it’s done with empathy; directness without empathy is cruel.

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5 Ways to Create a Winning Culture

5 Ways to Create a Winning Culture | Serving and Leadership | Scoop.it
A strong culture isn't something you wish into place, or even will into place. It's something you build. Here's how.

Via John Michel, Jean-Philippe D'HALLUIN
donhornsby's insight:

A good article on building a winning culture in your organization. I especially thought the fifth point was key:

 

5. Focus on results and build accountability. A winning culture is not just about setting the right goals and pushing hard toward milestones. It is about measuring performance, learning from mistakes, and holding every stakeholder accountable. Accountability can come in many forms, but in a truly winning culture that has the right people doing the right things, people hold themselves accountable. There is no better system for accountability than that.

Scott Span, MSOD's curator insight, May 15, 10:52 AM

Good list...what would you add?

Scott Span, MSOD's comment, May 15, 10:53 AM
All great points... particularly # 3. Without trust, not much else can happen.
AlGonzalezinfo's curator insight, May 15, 1:17 PM

Tpotally agree with Don on item #5.  I also like #3.

 

Create an environment of trust.

Many organizations believe internal trust is nice to have but not a key factor for bottom line profitability. That simply isn’t true. Trust directly affects speed and cost. When trust diminishes, speed goes down and costs go up. These economic factors are usually disguised as other things, but when there isn’t trust between team members, or between the company and its customers, it is impossible to achieve real success. The myths are that trust is built solely on integrity, that you either have it or you don’t, that if lost it can’t be restored, and that it can’t be taught. The realities are that trust is a function of both character and competency, it can be both created and destroyed, it can be restored (in most cases), and be taught and developed into a measurable strategic advantage.

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Why Single-Tasking Makes You Smarter

Why Single-Tasking Makes You Smarter | Serving and Leadership | Scoop.it

When I ask people at what age they feel they were (or are) the sharpest, it is shocking to me that no matter their current age – 20s, 50s, 80s – they always say their peak performance was 10, and often 20, years earlier. It does not have to be that way.


Via Barb Jemmott
donhornsby's insight:

(From the article): If you are a chronic multitasker, there is good news: You are never too old (or too young) to be proactive about brain health and performance. Recent studies provide evidence that adopting healthier thinking habits and improved cognitive strategies can rejuvenate your mind, reversing its clock by decades.

 

When you train your brain to think more strategically and efficiently, measurable improvements register on the biological level. Our own studies show that after only six hours of training, subjects can experience upsurges in neuron-nourishing blood flow, the genesis of new brain cells, improved communication between regions of the brain and increased white matter growth.

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HR Magazine - Technology: a performance tool that undermines trust?

HR Magazine - Technology: a performance tool that undermines trust? | Serving and Leadership | Scoop.it

Despite a substantial body of research showing that giving employees more autonomy and control leads to productivity growth, the UK in the last decade has been moving in the opposite direction.

 

Oxford professor Duncan Gallie and his colleagues found strong evidence of declining ‘task discretion’ and a significant reduction in autonomy in UK jobs.

 

Similarly, researchers Michael White and Stephen Hill suggest that while employees may have more freedom to decide how they deliver their targets, employers operate more rigorous regimes of accountability through sophisticated performance management systems and extensive surveillance.

 

Both studies show some workers have less control in their jobs than a decade ago, and that the use of IT in the workplace is one of the key areas for the erosion of autonomy. 


Via Fabrice De Zanet
donhornsby's insight:

(From the article): So technology pulls in two directions – sometimes reducing autonomy, sometimes stimulating creativity. Perhaps in workplaces where there is already a climate of distrust or cynicism, technology will be met with distrust, if the apparent liberty of ‘always-on technology’ leads to the tyranny of ‘always-on work’.

Laurence Dubuc's curator insight, May 10, 8:49 AM

IT in the workplace: the autonomy of the worker seems to be challenged by heavier surveillance mecanisms, such as Big Data, 

Deb Nystrom, REVELN Consulting's curator insight, May 10, 2:08 PM

Is this big data gone bad?  Don't be that organization.  

In the book, "The Charge," successful entrepreneur Brendon Burchard comments, "the team and project-based work dynamic causes many of us to act in ways that actually impair our ability to learn."  

This stream will be about searching out ways to instill positive, systemic practice that support talent development to the fullest.  ~  Deb

Deb Nystrom, REVELN Consulting's curator insight, May 10, 6:43 PM

We have choices, including deciding where you choose to focus your job search or entrepreneurial - intraprenuerial work, such as to include or NOT include a company that uses Big Data this way.  ~  Deb

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What if you learned about personal branding from the greats?

What if you learned about personal branding from the greats? | Serving and Leadership | Scoop.it

Personal branding is important to understand for anybody who lives, works, and socializes in our world today.


Via Kenneth Mikkelsen
donhornsby's insight:

(From the article): When people ask me for tips on personal branding, I often tell them to look towards celebrities who have successfully branded themselves. Below, here are three impressive figures in business with strong personal brands who serve as inspirations.

Kenneth Mikkelsen's comment, May 8, 7:05 PM
This is an interesting blog post by Nicolas Bordas on LinkedIn.
John Michel's curator insight, May 8, 9:42 PM

Creating a personal brand isn’t so difficult. The main component is of course what you create and how you treat the people you interact with. How you define yourself, how you recover from set backs, and how you find ways to move forward in your career and to allow change to happen can only help you.

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Stepping Into Your Boss’s Shoes

Stepping Into Your Boss’s Shoes | Serving and Leadership | Scoop.it

Imagine for a moment what being in your boss’s shoes would feel like:...

donhornsby's insight:

You can be a better employee by taking the time to imagine what it would be like to step into your Boss's shoes.

 

(From the article): Now take off your boss’s shoes and step back into your own. How can you be a more effective partner with your boss? What gaps can you fill and what actions can you take to address important business issues? Effective communication starts with a step back and then strides forward. The better you can relate to the conditions you and your boss face, the more successful the outcomes will be for your boss, for you, and for the team.

John Michel's curator insight, May 8, 1:11 PM

 Effective communication starts with a step back and then strides forward. The better you can relate to the conditions you and your boss face, the more successful the outcomes will be for your boss, for you, and for the team.

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John Maxwell on the word - "Servant".

John is an internationally recognized leadership expert, speaker, and author who has sold over 19 million books. His organizations have trained more than 5 million leaders worldwide.

donhornsby's insight:

(From the video): Except for one trifling exception - the world is made up of others.

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Great Leaders Know Diverse Teams are Stronger Teams

Great Leaders Know Diverse Teams are Stronger Teams | Serving and Leadership | Scoop.it
Gary Shapiro leads the Consumer Electronics Association, and at last week’s The Next Web Conference 2013, he explained how important diversity is to developing strong teams and successful businesses.

Via Christina Lattimer
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I Felt Like a Leader But I Wasn’t

I Felt Like a Leader But I Wasn’t | Serving and Leadership | Scoop.it

Leaders mobilize others to meet the needs of others.

donhornsby's insight:

(From the article): Leaders enable others to work without them.

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The Four Pillars of Encouraging Leadership

The Four Pillars of Encouraging Leadership | Serving and Leadership | Scoop.it

To encourage is to be a leader who makes a difference by manifesting a positive belief in others.

donhornsby's insight:

(From the article): The encouraging leader builds people up. They focus on the resources that can bring contribution to their organizations. Encouraging leaders remove the blocks to develop their teams and make everyone a winner.

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A Pyrrhic Victory

A Pyrrhic Victory | Serving and Leadership | Scoop.it
As King Pyrrhus admitted, some victories can effectively undo a person. Sometimes we, too, fight battles that may not be worth the price of winning.
donhornsby's insight:

What can you learn from the "greatest general the world had seen since Alexander the Great."? What did his costly victory teach him - and can teach us about our need to be right?

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Making Mistakes : NPR

Making Mistakes : NPR | Serving and Leadership | Scoop.it

We try so hard to be perfect, to never make mistakes and to avoid failure at all costs. But mistakes happen — and when they do — how do we deal with being wrong?


Via Belinda MJ.B
donhornsby's insight:

(From the article): In this episode, TED speakers look at those difficult moments in our lives, and consider why sometimes we need to make mistakes and face them head-on.

Belinda MJ.B's curator insight, May 14, 6:06 PM

" When we start losing our tolerance for vulnerability, uncertainty, for risk — we move away from the things we need and crave the most like joy and love and belonging, trust, empathy, creativity." — Brené Brown

David Hain's curator insight, May 15, 1:40 AM

Such an important realisation for leaders - no mistakes, limited progress, unhelpful culture, etc...

Martin (Marty) Smith's curator insight, May 15, 8:01 AM

Feedback Loops Rule
To successful redefine failure it is necessary to change reaction to and how we feel about making mistakes. If we take an EASTERN approach with the journey as the destination we realize anything that happens is good.

Why is such a shift important? Internet marketing rewards the flexibility of process and thinking that views each step as progress. There is only one UNRECOVERABLE ERROR in Internet marketing - NOT playing. Everything else creates a feedback loop that will help sentient marketers get better.  

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The Six Best Ways to Decrease Your Anxiety

The Six Best Ways to Decrease Your Anxiety | Serving and Leadership | Scoop.it
Use research-based coping strategies to overcome your fears

Via David Hain
donhornsby's insight:

(Great Points in the article): As a Cognitive-Behavior Therapist with more than 15 years of experience, I have found a variety of techniques that I can teach my patients with anxiety disorders such as phobias, panic attacks, or chronic worry. Some are based on changing thoughts, others on changing behavior, and still others involve physiological responses. The more aspects of anxiety I can decrease, the lower the chance of relapse post-therapy. Below are six strategies that you can use to help your anxiety.:

David Hain's curator insight, May 15, 3:10 AM

Some great techniques here.

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16 Quick Tips to Become a Better Networker

16 Quick Tips to Become a Better Networker | Serving and Leadership | Scoop.it

But I’ve also learned that just because things come naturally to me, it’s not always the same for others. I learned this most pointedly with networking. Here are 16 quick, immediate tips to help you become a better networker:


Via Daniel Watson
donhornsby's insight:

No one is immune from networking. Embrace it, find the fun in it, and it will serve you well.

Zolar's comment, May 15, 7:39 AM
networking is important to success.. i hope it will help my business
crystal rosa's curator insight, May 15, 7:46 AM

Find all Personal Services businesses in Los Angeles, CA, California with their business address, contact and other information.

Denyse Drummond-Dunn's curator insight, May 16, 10:08 AM

Great tips on how to do more of what we all know we should be doing more of.

 

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The Leader's Intellectual Health

The Leader's Intellectual Health | Serving and Leadership | Scoop.it
Intellectual health flows from deep curiosity, an adaptive mindset & paradoxical thinking, helping leaders to create dialogue & insight for intelligent change.
donhornsby's insight:

(From the Article): Are you deeply curious? Do you respond to challenges with openness? Do you ask powerful questions? 


Or do you want just the facts? When challenged, do you defend yourself and attack the other person? Do you have more answers than questions?


I encourage you to cultivate your curiosity as a leader and to promote a spirit of inquiry among those you lead. Make extra effort to explore an issue before deciding. And, when someone disagrees with you, see that as a gift.

John Michel's curator insight, May 12, 11:18 AM

Intellectual curiosity, at its deepest, reaches outward and inward.

There is an external openness. The leader has a willingness to explore the unknown – seeking new situations, new data and new insights from others. When challenged, the leader wants to explore the differences.

And there is also be an internal openness to new ways of thinking. The leader is willing to challenge her own biases. The leader is willing to approach an issue with alternative perspectives.

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Take Another Look : How Your Perception Is Changing Your World

Take Another Look : How Your Perception Is Changing Your World | Serving and Leadership | Scoop.it
 
I’ve wanted to write an article on perception for a long time, and for a while, until today, the words haven’t come. Today I had a big personal breakthrough when I was able to see something I had long viewed in a certain way, differently.

Via Christina Lattimer
donhornsby's insight:

(From the article):  Today I had a big personal breakthrough when I was able to see something I had long viewed in a certain way, differently. I feel differently and I know that my experience, has, and will change. The reason we need to understand the way our perception shapes our world is because if we want to experience something different, the change must come from within.

Russ Bergeman's curator insight, May 10, 10:42 AM

This is a simple, yet powerful reminder about the power of perception. For me, the main takeaway is that I control my perception of the world around me. The world is colored by the lens through which I view it. It is so important, in our personal and professional lives, to seek multiple perspectives on any challenge before deciding on a course of action. I have learned that it is my tendency to jump into action quickly, usually basing my decision on an initial perception. Sometimes quick action is absolutely required, but sometimes it produces a suboptimal result.

 

Thanks for reminding me to allow myself to look at issues in my life through different perspectives in order to identify the best possible way forward.

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Surprise! Facial expressions aren't necessarily universal

Surprise! Facial expressions aren't necessarily universal | Serving and Leadership | Scoop.it
You can tell a lot about a person’s emotional state by looking at their face.

Via Ana Cristina Pratas
donhornsby's insight:

(From the article): You can tell a lot about a person’s emotional state by looking at their face. A quick glance can give you an idea of whether a person is, say, happy or angry, allowing you to modify your behaviour accordingly.

 

The rapid and accurate recognition of some emotional states – particularly fear or anger – would have been advantageous in our evolutionary history. For instance, being able to determine when someone is angry with you might give you time to run away before they attack.

 

For this reason, you might think the way emotions are expressed on the face would be the same across all races and not substantially influenced by culture.

 

But new research, published in the Proceedings of the National Academy of Sciences by psychologist Rachael Jack and colleagues seems to show this isn’t the case.

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How to become an Influencer through Content and Relationship Marketing | Kaiserthesage

How to become an Influencer through Content and Relationship Marketing | Kaiserthesage | Serving and Leadership | Scoop.it

Being an influencer has a lot of perks. Aside from being respected in your industry, it also opens a lot of opportunities for business/professional growth.


Via massimo facchinetti
donhornsby's insight:

(From the article): In any road to becoming an influencer, content will always play a very significant role. Content helps brands and individual publishers communicate and build relationships with their readers, other content publishers and other industry influencers.

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Serving and Leadership: Thought for the Week - May 6, 2013

Serving and Leadership: Thought for the Week - May 6, 2013 | Serving and Leadership | Scoop.it

My mother said: "Every single day - try to improve yourself one little inch." How are YOU improving today? 

                                                                             - Dr. Tony Alessandra

donhornsby's insight:

Question: Do you have a plan to improve something in your life today by one little inch?

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Three Surprising Leaders Who Demonstrated the Importance of Flexibility

Three Surprising Leaders Who Demonstrated the Importance of Flexibility | Serving and Leadership | Scoop.it

History provides us with many examples of leadership.  Whether you talk about Churchill, Steve Jobs or Abraham Lincoln, one thing they have in common is the ability and wisdom to adapt to the circumstances while still keeping their eye on the goal.   History is also filled with rigid and inflexible types who might not bend, but almost invariably break.  However, history doesn’t always tell the full story.  This article will show three unlikely people who demonstrated the theory of flexibility in leadership.


Via kjcoach
donhornsby's insight:

Interesting read> (From the article): Leaders in business today mostly don’t have the same obstacles, but they can still learn the lessons from Arnold: adapting to the circumstances, and keeping the long-term goal (winning the war, maximizing employee performance) intact while making sure the little steps (identifying motivational needs, opposing navies) are the focus.  Just don’t later turn over secrets.

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Five Ways Leaders Turns Doubters into Doers

Five Ways Leaders Turns Doubters into Doers | Serving and Leadership | Scoop.it

 Part of being a leader is managing change. As Martin Luther King Jr. said, “A genuine leader is not a searcher for consensus, but a molder of consensus.”

donhornsby's insight:

(From the article): Innovation has always been what makes good businesses great. And innovation does not happen without change and risk. Great leaders know this. Great leaders turn “I can’t work from home anymore,” into “I’m part of company that is preparing for greatness.” Here are five ways to turn your doubters into doers:

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Are You a Giver or a Taker?

Are You a Giver or a Taker? | Serving and Leadership | Scoop.it

Research shows that givers sink to the bottom of the success ladder. Givers may make others better off, but they do so at their own expense. 

But here's the thing, givers also land at the top of the ladder withtakers and matchers in the middle. Adam Grant explores in Give and Take, what separates givers at the bottom and top. And the difference is not competence, but the kinds of strategies givers use and the choices they make.

donhornsby's insight:

(From the article): Givers create a ripple effect around themselves. "Giving, especially when it's distinctive and consistent, establishes a pattern that shifts other people's reciprocity styles within a group." Givers take on the tasks that are in the best interests of the group. 

Developing Others 

As leaders, givers don't look for talent first, they focus on motivation. "Because they tend to be trusting and optimistic about other people's intentions, in their roles as leaders, managers, and mentors, givers are inclined to see the potential in everyone." 

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7 Characteristics Of Debt-free People

7 Characteristics Of Debt-free People | Serving and Leadership | Scoop.it
At some point, people who become debt-free decide that enough is enough. Their old lifestyle wasn't working, and they're ready to make some serious changes. Are you?
donhornsby's insight:

(From the article): At some point, people who become debt-free decide that enough is enough. Their old lifestyle wasn’t working, and they’re ready to make some serious changes. It’s like they have a personality change, but that’s not what really happens. All they are doing is rediscovering aspects of their personality that have always been there.

 

So what are some of these traits of people who get debt-free?

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