I’ve noticed that people say, “The number one factor to (fill in the blank) is TRUST.” Really? If trust is so important why do people not eagerly...
One common barrier is simply the word “trust.” In many organizations, it’s so overused that team members don’t seem to know what it means. What’s worse, they often do not see trust in action. For example, just yesterday an individual told me they finally gained the courage to speak up and were shot down by others. So much for trust being #1!
Ironically, although trust is one of the most common core values that companies aspire to, if you walked into any given workplace, you would rarely see managers discussing the importance of trust with their employees. Instead, you’re more likely to hear discussions related to productivity topics and later behind closed doors statements like, “I don’t know if I trust him to do that,” or “I’ve got to follow up and check on them to see if they follow through.” When this is the general atmosphere in the workplace, the results can be disastrous.