Surviving Leadership Chaos
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Surviving Leadership Chaos
" We make a living by what we get, we make a life by what we give. " - Winston Churchill
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How to Mentally Prepare for a Difficult Conversation

How to Mentally Prepare for a Difficult Conversation | Surviving Leadership Chaos | Scoop.it

How can you mentally prepare for a difficult conversation? You’ll want to think about the logistics (where and when you meet) and your strategy (how will you frame the problem and what you’ll say first). But getting ready emotionally is perhaps the most important work you need to do before you get into the room. Here are a few things you can go do to get ready.

donhornsby's insight:
(From the article): Susan David, a psychologist and coauthor of the Harvard Business Review article Emotional Agility, says that “suppressing your emotions — deciding not to say something when you’re upset—can lead to bad results.” She explains that if you don’t express your emotions, they’re likely to show up elsewhere. Psychologists call this emotional leakage. “Have you ever yelled at your spouse or child after a frustrating day at work—a frustration that had nothing to do with him or her? When you bottle up your feelings, you’re likely to express your emotions in unintended ways instead, either sarcastically or in a completely different context. Suppressing your emotions is associated with poor memory, difficulties in relationships, and physiological costs (such as cardiovascular health problems),” David explains. Prevent your emotions from seeping out — in the conversation or at home — by getting your feelings out ahead of time. That way, you’ll be more centered and calm when you’re having the discussion. You may be wondering, Do I really need to do this for one 10-minute conversation? While it takes some time (though it will get easier the more you do it), there is a huge payoff. You’ll go into the conversation with the right mindset, feeling confident, knowing what you want to achieve.
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7 Things You Need to Be More Magnetic

7 Things You Need to Be More Magnetic | Surviving Leadership Chaos | Scoop.it

Want to be more engaging in conversation? Cultivate your charm by adopting these seven habits.


Via The Learning Factor, Margarida Sá Costa, Jean-Philippe D'HALLUIN, David Hain
donhornsby's insight:

My favorite people are direct and not afraid to share things about themselves that might even make them look bad. In doing so they convey a sense of humility, honesty, and vulnerability that work to lower people's defenses. If you can do that, you're well on your way to engaging with them.

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The Learning Factor's curator insight, September 26, 2013 7:36 PM

Think of the most engaging people you know. My guess is they're charming, interesting, and make you feel special.

We all want to be perceived that way, don't we? Here are several character traits you should work on if you want to be magnetic and likeable.

Curiousity


By nature children are curious, but we lose much of our inquisitiveness as we age. Yet it's such a vital trait, especially in business. Curiousity drives you to continuously learn about your industry, understand your customers, and create innovative products.

Kristy Schofield's curator insight, September 28, 2013 6:40 PM

I believe this- especially with curiosity