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Big data and analytics go together like beans and rice

Big data and analytics go together like beans and rice | ServiceSource | Scoop.it
LAS VEGAS – IBM Corp.is making the pitch for big data and analytics to a largely receptive audience at its Information (RT @JeffJedrasITW Big data and analytics go together like beans and rice http://t.co/vMto840EGE...
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5 Small Ways to Use Big Data to Majorly Improve Business

5 Small Ways to Use Big Data to Majorly Improve Business | ServiceSource | Scoop.it
Big data can seem intimidating, but these five strategies can make using it easy and beneficial to your company's growth.
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The Morning Ledger: It’s Time for CFOs to Embrace Big Data

The Morning Ledger: It’s Time for CFOs to Embrace Big Data | ServiceSource | Scoop.it
CFOs who haven't embraced big data may be missing out.
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Measuring customer churn is critical to business success | Provisibly

Measuring customer churn is critical to business success | Provisibly | ServiceSource | Scoop.it
Measuring customer churn is critical to business success. Many companies measure cost per customer acquisition and how many customers cancel their partnership.
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Five Tips For Retaining Customers - Forbes

Five Tips For Retaining Customers - Forbes | ServiceSource | Scoop.it
Five Tips For Retaining Customers
Forbes
Offer discounts to accounts before they churn. If you analyze your cohort retention rates, you might discover a certain timeframe that has an increased level of churn.
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Why Improving The Customer Experience Matters: A Customer Loyalty Tale - Forbes

Why Improving The Customer Experience Matters: A Customer Loyalty Tale - Forbes | ServiceSource | Scoop.it
Why Improving The Customer Experience Matters: A Customer Loyalty Tale
Forbes
Have you noticed how many ridiculously bad experiences we put up with as consumers?
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How to Use Big Data to Stop Customer Churn

How to Use Big Data to Stop Customer Churn | ServiceSource | Scoop.it
While still in its infancy, Big Data helps companies on the cutting edge of customer experience figure out why some customers leave and how to stop others before they do.

Via Ian Sykes
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