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Replacing The User Story With The Job Story

Replacing The User Story With The Job Story - Jobs To Be Done - Medium
Too many assumptions are dangerous
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A Brief History Of User Experience Design

A Brief History Of User Experience Design | ServiceDesign | Scoop.it
Look to the past, whether 1430 or 1930, for clues as to where user experiences are heading.
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Service Design: An Introduction to a Holistic Assessment Methodology of Library Services

Service Design: An Introduction to a Holistic Assessment Methodology of Library Services | ServiceDesign | Scoop.it
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Going Native

Olof Schybergson, Fjord's CEO, and Abram Sirignano, Acquity Group's Agency Lead, explain the importance of immersed, empathetic designers in this presentation …
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With BIG's New Zoo, The People Are Caged While The Animals Roam Free

With BIG's New Zoo, The People Are Caged While The Animals Roam Free | ServiceDesign | Scoop.it
Oh, hello LION!
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A Coach Flight That Doesn't Suck? Just Wait Until 2018

A Coach Flight That Doesn't Suck? Just Wait Until 2018 | ServiceDesign | Scoop.it
The Embraer 2 cabin, to hit the skies in 2018, has slimmer, roomier seats, 40 more space for luggage, and more.
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8 Housewares For Improbably Tiny Spaces

8 Housewares For Improbably Tiny Spaces | ServiceDesign | Scoop.it
These pieces fold, contort, or roll up to fit houses and apartments the size of a sardine can.
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Dear Startups, Don't Skip Design Thinking

Dear Startups, Don't Skip Design Thinking | ServiceDesign | Scoop.it
One thing the Internet can’t give, and money can’t buy, is learned personal experience.
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TCDC : Experiential Design ออกแบบ “ประสบการณ์” สำคัญอย่างไร

TCDC : Experiential Design ออกแบบ “ประสบการณ์” สำคัญอย่างไร | ServiceDesign | Scoop.it
Experiential Design ออกแบบ “ประสบการณ์” สำคัญอย่างไร
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This Hospital Door Handle Sanitizes Your Hands As You Pull On It

This Hospital Door Handle Sanitizes Your Hands As You Pull On It | ServiceDesign | Scoop.it
A no-brainer way to soap up could decrease hospital-borne infections.
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UI, UX: Who Does What? A Designer's Guide To The Tech Industry

UI, UX: Who Does What? A Designer's Guide To The Tech Industry | ServiceDesign | Scoop.it
Plus: How Apple, Facebook, Google, and more tech-world heavyweights describe their design jobs.
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Design Thinking | Service Innovation & Design

Design Thinking | Service Innovation & Design | ServiceDesign | Scoop.it
Posts about Design Thinking written by Susanna Turunen, Jukka Kaartinen, Lavanya Prakash, and heinikauppinen
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Service Design meets UX Design

Keynote at UX Roundtable in Hamburg. 4.8.2014 Design. Kaum ein anderes Wort wird so häufig in verschiedenen Kontexten benutzt. Eine regelrechte Buzzword-Wüste …
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Ideo's Digital Scoreboard Reveals How LEED Buildings Really Behave

The LEED Dynamic Plaque displays real-time measurements of how a building is using its resources.
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How To Make City Life Easier For Senior Citizens

How To Make City Life Easier For Senior Citizens | ServiceDesign | Scoop.it
Architecture needs to make people feel like it's theirs, says New York designer Daniel D'Oca.
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Redesigning Public Services So They Can Actually Help People

Redesigning Public Services So They Can Actually Help People | ServiceDesign | Scoop.it
Reboot is a design agency that focuses on service design in international development. In other words, fixing aid programs so that they provide enough...
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Love What You Do

Love What You Do | ServiceDesign | Scoop.it
This post is partly in response to a comment on my previous post, partly in response to a conversation I had with a friend about to leave a company she founded…
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http://www.theguardian.com/culture-professionals-network/culture-professionals-blog/2011/dec/08/service-design-next-big-thing

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Everyone Deserves Great Design

Everyone Deserves Great Design | ServiceDesign | Scoop.it
A new mindset for product designers by Ehsan Noursalehi. It is time to put
an end to useless products designed for people in crummy situations. We
live in a new age where globalization & capitalism must harmonize with
social good.
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Globetrotting Design Researcher Jan Chipchase's Case For The Pop Up Creative Studio

Globetrotting Design Researcher Jan Chipchase's Case For The Pop Up Creative Studio | ServiceDesign | Scoop.it
Jan Chipchase, formerly of Frog Design, talks with Fast Company about his new venture, and his novel approach to making teams work together toward...
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