Notre rédaction s’est intéressée aux atouts qu'une approche design peut apporter à l’IT d’entreprise. Egalement au sommaire de ce numéro d’été d’ICTjournal: les défis informatiques pour la recherche scientifique.
Meetings can be disruptive for the meeting owner and can be a big scary elephant in the room. Sign up here if you would like to see how a highly visual model could help you make your event less stressful, approached different and more successful.
At Work•Play•Experience Adam St. John (aka Adam Lawrence) turns good services into memorable service experiences that start people talking. I ask Adam in a past Podcast, “Theater seems to be the convenient analogy. Is there a deeper relationship between that, between Service Design and theater?
We all hear the words “service design” bandied about, but what exactly does it mean? Clients and designers often struggle to find a common language to define the art of coordinating services, and frequent questions arise. Often it emerges as necessary in the space of customer experience or complicated journey maps. In response, here is a brief FAQ primer to show the lay of the land in service design.
La multiplication des canaux d’information touristique va de pair avec la nécessité, pour les destinations, de revoir leur approche d’accueil de la clientèle. Les offices de tourisme doivent se renouveler afin de répondre aux besoins des visiteurs, d’engager les résidents, de satisfaire les exigences de leurs membres et de mobiliser les prestataires touristiques.
Brand experience metaphors are based on real world interactions and help bring a brand's nature, character, and function to life. Discovering a brand experience metaphor facilitates effective brand planning based on accurate user ecosystems and can lead to designing effective customer journeys that yield measurable results when planning campaigns and user touch points across channels (online, print, mobile, in-store, app, etc.).
Via Fred Zimny
The hot topic for web developers and website owners is the way that websites can now automatically respond and adapt to any device with any screen size. There is huge dilemma in proposing best web design method for Mobile responsive project to clients. There we are to help you.